Hotéis 5-Star em Veneto, Italy

The best even hotel I’ve ever stayed in Europe. Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details. Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel. Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel Qualify breakfast, an unforgettable enjoyment for my stay Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.

The hotel is beautiful and well-decorated, with an elegant blend of classic and modern styles. However, its location is a bit far from the main attractions. The highlight of the experience was undoubtedly the staff, who were extremely polite and attentive. Unfortunately, the Valentine’s Day dinner was a major disappointment. Despite having great potential to be a special night, it lacked planning and romance. There was no themed decoration, and the music selection was completely off, with Latin music playing instead of a romantic Italian soundtrack. The only saving grace of the evening was the menu—the food was simply delicious, and I am immensely grateful to the chef for that. Without his exceptional cuisine, the night would have been completely ruined. Another frustrating detail was the absence of live music, despite the presence of a piano in the hotel. Throughout the entire weekend, there was no performance, which was a shame, as small details like this could have made a big difference in the atmosphere. Overall, the hotel has its qualities, but the service feels more like a 4-star standard rather than a true 5-star experience.

The location is the best! The room is old, but the stay is very comfortable. I drove here and asked the hotel to arrange parking service, pick up and drop off from the parking lot to the hotel. The trip was good, but the price was expensive. When I left, the hotel did not explain clearly that the parking fee was not included in the 220 euro price! The ”taxi boat” was also borne by the guests. I was a little disappointed when I left. I paid a high price, but I felt that the hotel took advantage of it... Of course, everything in Venice is expensive, but I think the hotel can provide better service! Overall, there is room for improvement! Next time I go to Venice, I will change to another hotel!

Beautiful hotel on a beautiful island. Room was big and clean with little view of the lagoon. Staff in the reception was helpful and we got a complimentary ride to visit the glass factory on Maurano Island. Really enjoyed our dinner by the seaside restaurant with the beautiful sunset. Highly recommend this hotel to those who visit Venice.

Room facilities and sanitation are OK; the staff service attitude, courtesy and thoughtful are very good, and they also take the initiative to give drinks; the new hotel is indeed more fashionable and novel, with a sense of technology and modernity, so that I use voice, so as not to type the result is comfortable and pleasant; The air conditioning in the hotel lobby is very sufficient and powerful, so that Italy 🇮🇹 summer travel is cool and comfortable; breakfast is OK; the location is very good, very close to the shopping mall business district, many main attractions can be reached on foot, and the safety factor is high; A pleasant stay experience, it is worthy of a new five-star hotel with high evaluation. For your reference only.

I would have given them a higher score but we had a few issues. First the restaurant and bar were closed on one of the 2 nights we stayed. For a premium cost hotel I would expect to be able to get a drink in the bar. Breakfast was really poor. It was included in our rate but consisted of stale croissant and pan au chocolat. Poor selection of cured meat and cheese and one bowl of fruit salad. No toast. I asked for an egg and my daughter a crepe. We were charged an extra £25! Hotel was otherwise in a good location and rooms were lovely. New member of staff had started that day and he was brilliant.

This hotel has a private pier, making it very convenient for guests to arrive directly by water taxi. The hotel garden is beautiful, and the rooms offer open, scenic views that perfectly capture the charm and atmosphere of Venice. The staff are friendly and welcoming. There were a few minor issues, such as bottled water not being replenished in one of the rooms, but overall, the atmosphere was wonderful. I would definitely recommend this hotel.

This is the first time I write a review on Ctrip. I'll say that when you are away from home, don't be too hypocritical, and don't ask and expect too much. But this time I can't help but tell the truth. Let's talk about the price first. 1. The standard large room of this hotel is more than 4,000 yuan per night. This room type is enough for two people. After arriving at the hotel, we still asked how much it would cost to upgrade to a better room, and the front desk receptionist took us to see two upgraded rooms with different decoration styles, but it would cost about 350-400 euros. In the end, we gave up because of the price and felt it was not worth it. In addition to the larger space, although there is a sea view, it is not a floor-to-ceiling window. 2. The design style is dark. I personally think that this hotel should be suitable for young people under 25 years old who are avant-garde in art. It is a personalized design boutique hotel. For other business travelers with high comfort requirements/poor eyesight or older people, forget it, because it is really a bit dark, a bit dark, and the practicality of various buttons in the room is really a bit brain-consuming. It is more recommended to choose a chain brand five-star hotel). At least those brands are more mature in operation, the service is also very professional, and the courtesy is more diverse. 3. The reception is not good enough. There is no pick-up service. This is a hotel on the main island. If you come here, you can book a water taxi ticket at the airport (140 euros for two people, a special boat, 20-30 minutes to get off at the hotel door, it is quite smooth.), but you will be very embarrassed when you leave the hotel. Anyway, we are going to Lucia Railway Station to take 🚞 to Milan. The hotel staff did not provide any service to help us see off. You know, guests like us from the ”Eastern Tang Dynasty” have several suitcases and have to travel through several cities. We dragged several heavy luggage all the way, and there were 5-6 bridges on the cobblestone road and 20 minutes of walking. Oh my God! Where is the decency of staying in a boutique hotel? ! ! It's really ironic! ! As a hotel of this price on the island, a representative hotel, it is marked as the No. 1 luxury hotel in Venice on Ctrip... It really made me feel very, very bad. 3. I am quite satisfied with the hotel breakfast. You have to order a set meal on the spot, which is freshly made and not self-service, probably to avoid waste. As shown in the picture, the drinks, water, snacks, etc. in the mini bar in the room are all free. 4. If you are a little superstitious, you don’t have to choose this hotel, because the standard room is a sky view room, which is really depressing, with insufficient light, and dark style design. I almost brought my own black magic. There is also an art installation in the corridor at the door of my room. As shown in Figure 1, there are all kinds of monsters moving in a pool of mud... Just think about it and your stomach will tremble! When we checked in, we were very nervous, and we could only stay in this state of mind. The reason why I have such a long talk is to avoid many compatriots from stepping on thunder. In fact, Venice is very small. One day on this island is enough for you to play. It is similar to you visiting an ancient town in China, but the architectural scenery in Europe is more outstanding. There is no need to stay on this main island. Leave more time to other fun cities!

The Grand Savoia was fantastic, hospitable and accommodating. When we arrived, due to a backend error, they had not received our reservation and were fully booked with no rooms available. Despite the error not being made on behalf of the hotel they took very good care of us. They put us in an upgraded room at their sister hotel just across the street and made all amenities of the 5 star grand hotel available to us. 10/10. They’ve done a great job.

It was very quiet at night, and the bed in the room was comfortable. I had a backache after coming from Vienna, but it was cured after one night's sleep. The room had a large bed when I checked in, but I asked to change it to a twin bed. Because the room change delayed dinner time, the manager personally served us to the restaurant and let us dine while we waited. He also provided free drinks and salad. The room was cleaned promptly during our stay, and the bed was turned down at night. The breakfast was rich, and the dinner was delicious. It was very pleasant to have a glass of wine and feel the sea breeze in the evening. The swimming pool is kept constant temperature, and the sea water is not cold enough to swim in the sea. There is also a children's playground. The hotel has a free boat to the main island every half hour, which ends at 11 pm. It is very convenient. I had a great 3-day stay and I will stay here again next time.