Hotéis 5-Star em Kyoto Prefecture, Japan

O hotel é um pouco de estilo empresarial e a TV no quarto é bastante pequena. O hotel vem com piscina, mas você precisa pagar extra para usar as comodidades (cerca de US$ 10-20 por pessoa). Sentimos que os habitantes locais (motorista de táxi, por exemplo) não são muito receptivos aos estrangeiros (que falam inglês) e podem agir um pouco rudes, mas, além disso, a cidade é mais silenciosa que Osaka e gostamos de jantar no Yakiniku Yaruki - Shijo Kawaramachi (todos vocês posso comer churrasco com carne wagyu).

The Gate Hotel Kyoto Takasegawa I stayed at The Gate Hotel Kyoto Takasegawa and had a mixed experience. The hotel’s design is excellent — modern, tasteful, and thoughtfully executed — and the location is near perfect for exploring Kyoto. One clear highlight was the outdoor courtyard seating: calm, beautifully lit in the evenings, and a genuinely lovely place to unwind after a day out. (Photo attached shows the courtyard, which really captures the atmosphere.) However, the service fell short of expectations. Our breakfast order was forgotten and only addressed after more than 20 minutes. On another occasion, the concierge provided incorrect directions on where to call for an Uber, which led to unnecessary confusion and delay. This reflected a lack of attentiveness and local familiarity that one would not expect from a hotel of this standard. Overall, the hotel excels in design, atmosphere, and location, and clearly has all the ingredients for a very strong stay. That said, service consistency and staff training need improvement to match the quality of the physical space. With better attention to these fundamentals, the hotel could truly live up to the high bar set by its beautifully designed environment.

Adoro este hotel!Adoro o serviço de navegação do hotel para e para a estação de Quioto.O pessoal do hotel é muito amigável, amável e útil, as instalações são óptimas; há um pequeno quarto de fitness e lavandaria. A sala é espaçosa, limpa, confortável e diariamente tem café, chá e bolachas.

Highly Recommended Stay in Kyoto I would like to strongly recommend this hotel for anyone visiting Kyoto. The staff demonstrate exceptional professionalism and hospitality. In particular, I would like to express my sincere appreciation to Miss Yuki, who assisted us with our check-in and kindly introduced many wonderful sightseeing spots and activities in Kyoto, as well as to Miss Tsai, a ********* staff member who supported us during check-out with great warmth and care. Their thoughtful service truly reflects the welcoming spirit of Kyoto and the hotel’s commitment to excellence. I am genuinely impressed by the quality of the team members who bring guests happiness and satisfaction through their dedication. They truly deserve recognition and applause for their outstanding service. Our two-night stay was far too short, and we are already looking forward to returning in the near future.

Absolutely loved this hotel! The interiors are stunning and rooms are spacious and well decorated with ample amenities. The staff is very warm and welcoming. The breakfast spread was the best I’ve had in Japan … includes very good ala carte options as well. Would definitely recommend to all visiting Kyoto.

This hotel exceeded my expectations! The room was larger than average and exceptionally clean, with a separate shower and bathtub. The Refa showerhead and hairdryer were a nice touch and worked great. The room had modern amenities, and the trash bins were emptied promptly. The hotel's location is super convenient. There are many designer shops and delicious restaurants nearby, and it's just a short walk to Nishiki Market. Karasuma Oike Station is also right next door, offering direct access to Shijo and Kyoto Station. I was really satisfied with my stay; it offers excellent value for money! I highly recommend the wagyu BBQ restaurant next to the hotel (Wagyu Yakiniku Horumon Sankichi). The owner and staff were very friendly, the wagyu quality was superb, and the set menus were great value, plus you can enjoy all-you-can-drink!

Grande quarto, limpo, amável e amável pessoal, especialmente o japonês. Seria melhor prestar mais atenção à reciclagem e ao ambiente, e reduzir a utilização de um DOS acessórios.

Location : prefer , lots of shopping and dinning Service : great, we met a staff from Hong Kong, Cantonese speaking , very friendly Executive lounge: food not a lot of options but taste good Room : clean and good condition Breakfast : I try both lounge and buffet , omelet is good , others fair

I stayed at your hotel from January and am submitting this formal complaint regarding the unacceptable behavior of front desk staff member Mr. Wu. Immediately after check-in, our room key did not work. Mr. Wu dismissed our concern without checking and repeatedly insisted the problem was ours, not the card. Only after visible irritation and reluctance did he come upstairs, where it was confirmed the key was faulty. No apology was offered. Despite being informed that parking fees would be settled at checkout, approximately one hour after check-in (around 4:00 PM), Mr. Wu called our room while we were resting and demanded we come down because the parking fee had not been paid. This felt accusatory and deeply inappropriate. Additionally, when asking a simple question about which parking card to use, Mr. Wu responded with audible sighs and a condescending attitude. This conduct is entirely incompatible with professional hospitality standards. I expect this matter to be taken seriously and appropriate disciplinary action to be taken.

Reservei um quarto duplo premium com vista para a cidade neste hotel do Banyee Tree Group, no bairro de Kyoto Sanjo. A localização do hotel é ótima, a apenas 5 a 10 minutos a pé dos shoppings da cidade de Kyoto, o que é ótimo para minha família, já que podemos fazer caminhadas e procurar comida japonesa de qualidade todos os dias quando saímos, sem perder tempo procurando transporte. Além disso, há uma estação de metrô Sanjo bem ao lado do hotel, com conexões para outros pontos turísticos e até mesmo para Osaka e outros lugares, se desejar. A qualidade do serviço de hospitalidade é boa e alguns funcionários são atenciosos e conseguem se comunicar em inglês. O interior do quarto é aconchegante e confortável para minha família, e eu gosto da cama confortável e do chuveiro com efeito de chuva e água quente suficiente, e tanto eu quanto minha família dormimos bem lá. A velocidade do Wi-Fi é aceitável e o serviço de limpeza dos quartos também está acima da média.