Hotéis 5-Star em Kyoto Prefecture, Japan

O hotel é um pouco de estilo empresarial e a TV no quarto é bastante pequena. O hotel vem com piscina, mas você precisa pagar extra para usar as comodidades (cerca de US$ 10-20 por pessoa). Sentimos que os habitantes locais (motorista de táxi, por exemplo) não são muito receptivos aos estrangeiros (que falam inglês) e podem agir um pouco rudes, mas, além disso, a cidade é mais silenciosa que Osaka e gostamos de jantar no Yakiniku Yaruki - Shijo Kawaramachi (todos vocês posso comer churrasco com carne wagyu).

The Gate Hotel Kyoto Takasegawa I stayed at The Gate Hotel Kyoto Takasegawa and had a mixed experience. The hotel’s design is excellent — modern, tasteful, and thoughtfully executed — and the location is near perfect for exploring Kyoto. One clear highlight was the outdoor courtyard seating: calm, beautifully lit in the evenings, and a genuinely lovely place to unwind after a day out. (Photo attached shows the courtyard, which really captures the atmosphere.) However, the service fell short of expectations. Our breakfast order was forgotten and only addressed after more than 20 minutes. On another occasion, the concierge provided incorrect directions on where to call for an Uber, which led to unnecessary confusion and delay. This reflected a lack of attentiveness and local familiarity that one would not expect from a hotel of this standard. Overall, the hotel excels in design, atmosphere, and location, and clearly has all the ingredients for a very strong stay. That said, service consistency and staff training need improvement to match the quality of the physical space. With better attention to these fundamentals, the hotel could truly live up to the high bar set by its beautifully designed environment.

Clean and big room for family stay. There is shuttle bus to nearer railway station. Provide a nice mineral water , nice coffee and good breakfast.

This hotel exceeded my expectations! The room was larger than average and exceptionally clean, with a separate shower and bathtub. The Refa showerhead and hairdryer were a nice touch and worked great. The room had modern amenities, and the trash bins were emptied promptly. The hotel's location is super convenient. There are many designer shops and delicious restaurants nearby, and it's just a short walk to Nishiki Market. Karasuma Oike Station is also right next door, offering direct access to Shijo and Kyoto Station. I was really satisfied with my stay; it offers excellent value for money! I highly recommend the wagyu BBQ restaurant next to the hotel (Wagyu Yakiniku Horumon Sankichi). The owner and staff were very friendly, the wagyu quality was superb, and the set menus were great value, plus you can enjoy all-you-can-drink!

Outstanding experience at Hotel Granvia Kyoto. Staying here made our Kyoto trip effortless, especially with the hotel located right above Kyoto Station. Trains, buses and shopping are just steps away, which saved us so much time and energy. The hospitality was excellent. The staff were polite, attentive and very efficient, making us feel welcomed immediately. Check in was smooth and the overall service throughout our stay was consistently professional. The room was spacious, spotless and very comfortable, perfect for resting after a full day of sightseeing. This hotel combines prime location with refined service and comfort. I would gladly stay here again and highly recommend it to anyone visiting Kyoto. Truly a five star experience.

I stayed at your hotel from January and am submitting this formal complaint regarding the unacceptable behavior of front desk staff member Mr. Wu. Immediately after check-in, our room key did not work. Mr. Wu dismissed our concern without checking and repeatedly insisted the problem was ours, not the card. Only after visible irritation and reluctance did he come upstairs, where it was confirmed the key was faulty. No apology was offered. Despite being informed that parking fees would be settled at checkout, approximately one hour after check-in (around 4:00 PM), Mr. Wu called our room while we were resting and demanded we come down because the parking fee had not been paid. This felt accusatory and deeply inappropriate. Additionally, when asking a simple question about which parking card to use, Mr. Wu responded with audible sighs and a condescending attitude. This conduct is entirely incompatible with professional hospitality standards. I expect this matter to be taken seriously and appropriate disciplinary action to be taken.

Absolutely loved this hotel! The interiors are stunning and rooms are spacious and well decorated with ample amenities. The staff is very warm and welcoming. The breakfast spread was the best I’ve had in Japan … includes very good ala carte options as well. Would definitely recommend to all visiting Kyoto.

Grande quarto, limpo, amável e amável pessoal, especialmente o japonês. Seria melhor prestar mais atenção à reciclagem e ao ambiente, e reduzir a utilização de um DOS acessórios.

Grande serviço Ao cliente.A sala era Muito espaçosa e confortável.Gostei Da experiência Da cerimônia de chá verde.A localização não é ideal, MAS o serviço de navegação ajuda muito. Seria Mais útil se eles publicassem o serviço de navegação no SEU site.Encontrei a informação de navegação através de comentários de clientes.Em geral, tivemos um BOM tempo para ficar Neste hotel. Eu gostaria de voltar.

The hotel had an authentique Japanese feel to it , very spacious rooms , kind staff , and perfect location ! If you are coming from Tokyo to get another feel of Japan then this must be the perfect location ! Being used to major hotels in Tokyo , this came as a contrast , it felt like a traditional home but with all the luxuries you need. I highly recommend