Hotéis 5-Star em Shanghai, China

Choosing this Bund hotel was the best decision I made on my trip to Shanghai. Its location is absolutely prime, right near the Bund. It's a mere 15-minute walk to the Bund, and as soon as you open the curtains, you're greeted by stunning views of the Huangpu River and the Oriental Pearl Tower, especially beautiful at night. The hotel lobby boasts exquisite decor, and the guest rooms are spacious and airy. There's even a bathtub, and it's so relaxing to sit by the window and take in the Oriental Pearl Tower's night view. The service was simply impeccable! From the moment I stepped out of the car, the concierge proactively helped with my luggage. The front desk staff were incredibly warm and helpful, and the concierge even assisted with bringing my luggage to the room, patiently explaining hotel facilities and nearby attractions. The entire team was professional and thoughtful, never overly enthusiastic but certainly not perfunctory. The hotel staff, especially one person, helped me a lot, solving every issue I had. My stay was truly excellent. On departure, they even granted a late check-out and brought my luggage from the room directly to my car. Their service, from arrival to departure, was flawless, and any issues were promptly addressed. Fantastic! Fantastic! Fantastic! The hotel's transportation links are also super convenient. It's within walking distance to the metro station, making it easy to get to Nanjing Road Pedestrian Street and Yu Garden. There's also a宁波 Road nearby, and the hotel staff recommended some fantastic restaurants there. Whether it's the facilities, service, or views, this hotel truly sets the standard for Bund hotels. It's already on my must-stay list for my next Shanghai visit. Even though I rarely leave reviews, I really felt compelled to share my experience. My only minor suggestion would be to perhaps enhance the breakfast offerings. Friends visiting Shanghai, I highly recommend experiencing the service and rooms at this hotel!

The front desk staff seemed inexperienced. When I arrived to check in, no one noticed me right away. I had to wait in line for two minutes before actively asking for assistance. (Though they seemed quite enthusiastic with foreign guests.) I redeemed points for a welcome fruit platter, but it wasn't delivered even after 10:30 PM when I returned from dinner. When I inquired, they told me I had to request it again – that it wouldn't be sent automatically. What's the point of redeeming it on the platform then? It took almost an hour after calling for my child's slippers and toothbrush to be delivered, and I had to call again after 11:30 PM to finally get them. I was already exhausted from a long flight delay at the airport due to weather, so it's hard to understand why even these small things took so long. Furthermore, they didn't even know the general directions (left or right) to the nearby W Hotel on the Bund, which indicates a lack of experience. However, the service staff in the breakfast restaurant were friendly and experienced, and the food was good – definitely recommend!

I was visiting relatives in Shanghai and didn't want to trouble them with arrangements, so I just picked a hotel close to Nanjing Road. I'm really satisfied and highly recommend it to everyone. Here's why: 1. **Excellent Location:** After a long day of exploring Nanjing Road, my partner and I were exhausted, so it was super convenient to just walk 200 meters back to the hotel. 2. **Outstanding Service:** The service was impeccable. Ms. Starry Cui at the front desk was so warm and generous, and another gentleman who checked us in was also very polite. They even upgraded us to a suite, which we really appreciate! 3. **Fantastic Food Options Nearby:** There are so many delicious places to eat close by, including white-cut chicken, yakitori, and Cantonese cuisine, all within 100 meters of the hotel. It was great to have a few drinks and then just head straight back to our room. 4. **Thoughtful Concierge:** The concierge was very attentive to the elderly in our group, which I really appreciated and added a lot to our positive experience. 5. **Classic 5-Star Room:** The room had a standard 5-star setup with a somewhat retro feel and a bathtub, which my partner absolutely loved.

This hotel is my granddaughter's favorite; we stay here for a few days every year. The environment is elegant, and the hygiene is excellent 👌. Breakfast is abundant and delicious, with fresh and safe food. We also had dinner at the hotel, which was very tasty and delightful. The surrounding facilities are complete, and it's very close to Yu Garden and the Bund, making transportation incredibly convenient. This time, we also participated in the hotel's 'Flower Time' activity, which was very interesting and educational. My child had a blast, and the staff were warm, thoughtful, patient, and meticulous. Any requests we had were met with help, and we are very grateful 🙏.

We had been to the Shangri La hotel in Pudong before at Christmas for the afternoon tea and loved it so much we decided to spend a weekend here near Chinese New Year. The staff were friendly, breakfast buffet was amazing and the location right by the river with a view of the Bund is wonderful. The pool facilities are good, but inclusion of more amenities like a sauna or jacuzzi would make it even better, hence the 4/5 stars for amenities. Otherwise, we had a perfect stay. Highly recommend.

The room was spacious, comfortable, clean, and quiet. They even upgraded us to a larger room for free. The bed was incredibly comfortable. They thoughtfully provided both large and medium-sized slippers. The bathroom layout was well-designed and very new, with a heated mirror that kept it nice and warm. The gym was well-equipped with fresh air, and while working out, you could enjoy panoramic views of the Oriental Pearl Tower, Huangpu River, and the Bund. The lounge chairs by the pool were very comfortable, offering beautiful city views. The lifeguards were attentive and responsible, and the water temperature was perfect. The New Year's Eve buffet dinner was an excellent value. Breakfast was very rich and satisfying. The location was superb, only a ten-minute walk from Line 2. The doorman was very welcoming and proactively helped us with our luggage. The cleaning staff was very considerate, only cleaning our room when we were out. Overall, it was a superb stay, and I will definitely choose this hotel again next time I'm in Shanghai.

Facilities: Excellent Hygiene: Good, the cleaning staff were warm and friendly. Environment: Close to the subway station, convenient for taxis. Service: The hotel staff were kind and friendly. I'll definitely stay here again next time I'm in town. The hotel is located in Jing'an District, making it convenient to get anywhere.

When booking a hotel, I always pay close attention to the negative reviews. After a lot of searching, I decided to give this place a try. Even though some of the negative comments seemed quite exaggerated, its excellent location convinced me. And I'm so glad I did! This hotel is nothing like what the bad reviews claimed. Overall, the location, cleanliness, environment, and service were all top-notch. Being in the city center, it's truly a prime spot in Shanghai. During check-in, Oliver at the front desk recommended an upgrade to a deluxe suite, which I happily paid for. The room layout was perfectly to my taste. Oliver's service was also fantastic; he was very considerate and helpful throughout our stay, offering great advice and assistance. Thanks to his recommendation, we even discovered a fantastic hidden gem restaurant, haha! A big thank you to Oliver for his enthusiastic help. I'll definitely choose this hotel again next time!

I chose this Accor Mövenpick (the name is a bit hard to remember!) after comparing several hotels around the Shanghai Grand Theatre, where I was going to see the closing performance of Les Misérables' 40th anniversary. Many details made my stay very satisfying: the luggage service and front desk were both very professional. They offered a complimentary longan and red date tea from the bar, and since I didn't have time to drink it, I asked a staff member to pour it into my thermos and deliver it to my room. The toiletries in the room were Jurlique, everything in the room was very clean, and the drinking water was small bottles of mountain spring water. The main thing is, I realized I'd forgotten my glasses after I left for the show (which essentially meant losing half the ticket price because everything was blurry). There was no time to go back for them, so I called the front desk and asked housekeeping to find them in my room. At the same time, I ordered a runner service to pick them up from the front desk, and they were delivered to the theater with just minutes to spare. The excellent hotel service combined with the speed of a Chinese delivery rider was incredibly moving – definitely a five-star review! My only regret is not getting to try their supposedly amazing ice cream; I'll have to make up for it next time.

I came to Shanghai for a book signing event this weekend. There are so many hotels in Shanghai that it's overwhelming! I saw that The Langham had a good location and high ratings, and remembering my excellent stay at The Langham in Hong Kong last time, I decisively booked here~ The service was truly exceptional. The day before my arrival, they even called to ask about my check-in time and any other requests~ Upon arrival, I discovered it's near Xintiandi, and there's a Harry Winston right downstairs~ The location is just perfect~ The manager, Sicily, added me on WeChat for easy contact~ I didn't expect it to be such a huge help! I encountered a small, unexpected situation and decided to ask her for assistance. Even though she had already gone home for the day, she quickly helped resolve it remotely~ Additionally, I specifically came for a book signing event, and before attending, I learned that phones weren't allowed, only photos. So I asked Sicily if the hotel had a printer~ Later, when I returned to my room, the color-printed photos were perfectly laid out on my table. If it weren't for Sicily, I might have missed this opportunity – it was truly amazing~ This is the first time I've written such a long review because I'm genuinely so happy~