Hotéis 4-Star em Penang, Malaysia

This is my second time staying here. As always every thing is perfect. They allowed us to have an early check in since the room was ready early. From check in to check out time everything was smooth. Luckily we were able to see again our favourite staff Ady but this time we saw many new faces. Thank you Ady for wonderful service again. Not forgetting Joshua as the Front Office Ambassador and the Duty Manager i forgot his name though. The housekeeping also maintained their good service to ensure our room condition was perfect. Kudos to Harun for the great work! And also thank you for the maintenance staff Rahim for assisting me to get better wifi connection. Please maintain what you all doing!

O hotel é muito acessível para o preço. Primeiro, falando sobre o lugar, o quarto é muito espaçoso, uma família de quatro pessoas não se sente apertada, tem uma vista ampla para o mar e, com as cortinas abertas, entra bastante sol. O banheiro tem banheira e chuveiro, o espaço é grande o suficiente para ficar várias noites sem cheiro de esgoto. A geladeira é bem gelada e o ar-condicionado funciona bem. Usando os serviços eletrônicos, basta escanear o código QR e pedir para reporem os produtos de higiene pessoal, água engarrafada, chinelos descartáveis ​​e até mesmo para limpar o quarto. Chegará em cerca de dez minutos. Há uma dúzia de mesas para você se sentar no saguão e o sorvete tem um preço razoável. Não fique parado na porta esperando o ônibus. Há seguranças uniformizados no saguão, na entrada. Você precisa passar o cartão na porta antes de usar o elevador. Você só pode acessar o seu andar. Há uma feira noturna perto do hotel, a 10 minutos a pé da Love Lane, e restaurantes e supermercados não ficam longe. Lugares ruins, o hotel é antigo, a descarga do vaso sanitário vaza um pouco, a porta do box não fecha direito, mas não chega a vazar água para o chão. O chuveiro na banheira não tem pressão suficiente. Seria muito melhor tomar banho no box. Há lixo embaixo da cama, poeira na borda da mesa, manchas pretas no papel-toalha e não me atrevi a usar as xícaras. Todo o quarto tem tomadas britânicas de três pinos, não há tomadas de dois pinos para barbeador elétrico no banheiro, a TV só tem sinal de TV, sem Bluetooth.

Este hotel foi, sem dúvida, o mais confortável de toda a viagem. Em primeiro lugar, o conforto geral do quarto é excelente, a roupa de cama é macia, a disposição é sensata e é muito relaxante estar no quarto, sem qualquer sensação de opressão. O que mais me agradou foi o excelente isolamento acústico; ao fechar a porta, tudo fica muito tranquilo. Seja para descansar à noite ou para uma sesta durante o dia, consegui dormir profundamente, o que é ótimo para quem tem sono leve. A vista também é fantástica, com o mar visível da cama. As vistas do mar ao amanhecer e ao anoitecer são especialmente terapêuticas, e observar o mar melhora o humor. O pequeno-almoço também é de alta qualidade, com uma grande variedade e sabores deliciosos, e os ingredientes são frescos, o que me deixou muito satisfeito e pronto para começar o dia de bom humor. No geral, é um local tranquilo e confortável, com uma vista para o mar que é um bónus, e um pequeno-almoço bem pensado. Recomendo vivamente, seja para umas férias relaxantes ou para um bom descanso. Não queria ir embora depois de ficar aqui, a relação custo-benefício e a experiência foram excelentes.

Shō Hotel is a fairly new hotel, bear in mind that it’s located in Jelutong and it’s 15 min of driving to Georgetown. It’s situated in a nearby quiet neighbourhood. It has all the facilities, gym, laundry room, swimming pool, bar, and not forget to mention there are 2 EV charging bays in LG basement parking level (40kW each with reasonable price - download Renergy app), free parking, welcome drinks for every day of stay, etc. The room is too spacious till looks empty I might say.  Few complaints I have to highlight: 1. Water pressure isn’t strong enough to cool down my body after a long day walking around Penang. 2. There is unpleasant cleaning detergent smell when opening the room door. Hope the management could do something to improve it. 3. Basement parking can be narrow for bigger car or MPV. 4. The bathroom glass is black, however we still can see the shadow of the person having a dump or taking a shower.

Although the hotel opened in 2014, the rooms' facilities and cleanliness are still very well-maintained. The shower has great water pressure, making for a very comfortable bathing experience. The pillows in the room were a bit uncomfortable for me – too high and too springy. The bed was large and the mattress was very comfortable. My room didn't come with bathrobes. It was quiet at night, and the air conditioning in the room was strong. Directly opposite the hotel is a large shopping mall, and a big supermarket is not far away. It's also within walking distance to various attractions. The infinity pool is excellent, with a good long lane for swimming. Breakfast is served from 6:30 AM to 10 AM, and the food selection is substantial and fitting for a 4-star hotel, offering everything you'd expect.

Very conveniently located (nearby eateries, within walking distance to malls), pleasantly surprised by the welcome cookies (huge, warm & delicious), friendly staff who attended to our needs very promptly and 5-star hospitality services 👍🏻

Ideal convenient locations to famous foodie places. Opposite has clinic with a young lovely lady doc with good service & treatment. Nearby also has very good, clean reasonable foot reflexology shop. The 3 rooms which we booked have issues like air-con, wooden panel fallen off n caused glasses drop & broke, etc. However, the staff especially the afternoon shift lady which i think her name Vashim was super calm, patient and give us excellent services to settle all issues. The morning shift staff are all also very friendly and very helpful. 👍👍👍. If you want to book, be prepare to accept some inconvenience due to hotel a bit old but trust the staff are always there to assist you. If possible, owner of hotel can consider do some upgrade to attract guests as there are some more new hotels nearby newly opened and prices are very competitive. Overall, we have a great time staying in this hotel and enjoyed our trip. Thank you very much.

Misleading and Inconsistent Children’s Breakfast Pricing - Prior to my stay, I referred to the TRIP website, which clearly stated that the breakfast price for children was RM44.80 per child. However, on the morning of 26th December 2025, I was charged RM56.00 per child for my 6-year-old. When I questioned this discrepancy, the manager claimed that the updated price was already reflected on the website. This was not accurate at the time of my booking, and I was not informed of any price change in advance. I have screenshots of the pricing information as reference. This situation was misleading and caused unnecessary inconvenience.

We had a busy itinerary, which means we arrived back at the hotel late at night. In this case, we had to use the hotel restaurant service. Which, was an excellent idea. For the rest, talking about location, amenities, staff and cleaning, there are no objections. Everything was excellent.

Good stay at Jazz Hotel Penang 👍 Really satisfied with my trip here. The room was clean, spacious and comfortable, with a bathtub and even a complimentary bath bomb which made the stay extra relaxing. Love the rooftop pool and the overall modern vibe. Location is convenient — walking distance to Straits Quay and easy access to Gurney area for food. Staff were friendly and helpful throughout the stay. Overall a pleasant experience, will definitely come back again!