Hotéis 5-Star em Grand Est, France

Reception was friendly and efficient. Breakfast was of excellent quality, particularly the cremant. Location in the heart of the old quarter cannot be beat. We were given the room on the ground floor, ideal for people with heavy luggage. Noise was not a problem in mid-March. Would love to stay here again.

La chambre était magnifique ! en fait plutôt un appartement qu'une chambre... dommage d'être seule pour en profiter, mais c'est le jeu quand on voyage pour le travail. Propre, et bien décoré, le seul bémol (de taile pourtant) est la difficulté à avoir de l'eau chaude. Un bug de chaudière certainement.

I will recommend this hotel to everyone who will listen. I travel to Europe every 6 months. It was the first time I have been to Strasbourg and the 3rd time to France and I loved it. The most helpful and friendly staff absolutely wonderful place. The only disappointment was the gym, we are avid gym goers but we walked plenty to make up for it!!

O Hotel de negócios Comum, o 2o andar do helicóptero TEM vários estágios. As bagagens não são Muito convenientes para cima e para baixo. O estacionamento noturno é caro. O restaurante está Muito bom abaixo. O vinho local vale a Pena tentar

Overall, it was a pleasant stay, but I wouldn’t quite consider it a five-star experience. The building itself is beautiful, and the bed and sauna were both very comfortable. I also want to mention Sarah from the sauna team — she was extremely kind and helpful, which made a great impression. That said, I was quite disappointed with the room’s cleanliness. When we checked in, we noticed stains on the pillow, sheets, and duvet. We asked for the pillow to be replaced, but it seemed to be overlooked the first time. Even more surprisingly, the bedding didn’t appear to be changed the next day — the same stained pillow and sheets were still there, which was disappointing. We also accidentally spilled a bit of coffee on the bedside table one morning, and when we came back later that day, the stain was still there, which made us question how thoroughly the room had been cleaned. Lastly, a small detail — my surname, “Lin,” was misspelled as “Lim” twice. It’s a minor thing, but one I wouldn’t expect from a hotel of this rating. In summary, while the property and facilities are lovely, the cleanliness and attention to detail fell short of what I’d expect from a five-star hotel.

Really lovely hotel with fantastic service !  Cozy and comfortable as home.  Although location is a bit tricky but I will definitely comeback for holiday !  The food served in a restaurant is beautiful and wine list is amazing too. Must go check at the restaurant and the bar in the hotel while staying there.

room size is decent, location is around 800m from train station, a 10-15 min walk, great location as it's near a lot of cafes and restaurants if you are taking check-in luggages, you might have it harder when dragging the luggage wheel through stoney paths surrounding the hotel. closet has no bidet, as european standard, so if you need it, you might consider taking portable electric bidet, water flow is abit small but it's just personal preferences, other than that everything is good

Enjoyed our stay. Area is more remotely located so you need to have a vehicle for convenience.

The hotel is classic and beautifully designed, offering a timeless charm. The view from the room was stunning and added to the overall experience. Breakfast was marvelous, with a wide variety of delicious options. The staff were consistently friendly and helpful, making the stay feel warm and welcoming. A special thank you to the concierge team for their excellent assistance with transportation arrangements. Truly a delightful stay!