Sadly, I wasn't impressed with the level of cleanliness in the single room but the double room & bathroom were much. The view of the harbour from the room was outstanding. Lots of activities and Christmas parties taking place.
Overall, the experience was excellent, and the hotel maintained high standards across most areas. The rooms were comfortable, clean, and well-maintained, and the staff were courteous and professional throughout the stay. The location was convenient, and the general atmosphere of the hotel was pleasant and welcoming. However, the room service could be improved, as it did not meet the same level of quality as the other services provided.
This is an excellent hotel, with good facilities, lovely central courtyard, plenty of free parking, and very friendly staff. With Chatham and the Dockyard nearby, the location is excellent.
Not certain which category to put this hotel in! It's not luxury but better than budget. The rooms are a little dated and the TVs need upgrading. The shower, again, a little dated.
We booked a room for three as our adult son has learning disabilities. He was delighted to find he had a separate bedroom with his own, small TV.
The rooms were clean, the hotel tidy, and a very good breakfast was included in the price. Overall, good value for money.
good experience, staff are nice, close to the shopping outlet. but I would avoid the parking cause when I come back the other day, there is milk on the window, not sure if they are from the above
In fact, the hotel is not called Royal Tunbridge Wells
It's Premier Inn Royal Tunbridge Wells , Trip.com The title should be wrong, but the experience of staying at the hotel is really great! The location of the hotel is excellent, just in the center of the town, whether it is to go to the train station or visit the famous pedestrian street The Pantiles , it is very convenient, and the surrounding parks and theaters are also within easy reach.
The hotel is located in a very distinctive building, formerly a court (Merevale House), and the internal facilities are very new after modern renovation. Our room was stylish and comfortable, the bed was particularly comfortable and slept well all night. Despite its central location, the room was very quiet and soundproofed. The room was spotless and air-conditioned and showered.
The hotel’s own Thyme restaurant is also commendable, we had a delicious dinner here, the breakfast selection was also very rich, the taste was great, and the new day was full of vitality.
Most importantly, every staff member of the hotel was very friendly and helpful, making our stay more enjoyable.
All in all, this was an impeccable stay. Whether it is location, hardware facilities or service, this Premier Inn is doing a great job.
The room was sparse and not inviting but for a single night to stay seemed ok. The shower was ok and the hairdryer would have benefitted from a note on it's use but when I eventually worked it out it was fine. The beds were very shakey and didn't feel very secure when rolling over in them. They felt as though they were going to break.
A standard Premier Inn... room was clean and modern, the rest of the hotel a little tired but for the price and what I expected it was totally fine.
An easy stroll into Canterbury, but you do need to walk through an underpass which some people may find problematic esp. late at night, but I am sure it's safe.
WiFi is throttled to encourage you to upgrade... not a fan of this.
The hotel was clean and the staff was very friendly. The location was difficult to find, but overall was a nice stay. Bonus that there was a whs 24hr market!
Good hotel, good breakfast buffet, diner options are ok - also locals for the sunday roast Meat options, parking ok for your stay, good hotel + parking for a visite to Dover Castle bunkers.
Muito bom
60 avaliações
8,4/10
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8.1/10
Very Good
GGuest UserThe room is very large and clean. It's just that the sheets are a little narrow. The scenery outside the window is beautiful! It is cost-effective.
GGuest UserIt's been quite a while since i last stayed at the Kings Arms... and this trip reminded me why!
There is very little choice of Hotels in the area, and Kings Arms is centrally located in Westerham with many decent Pubs and Restaurants in close proximity.
The Hotel had undergone a lot of fairly recent External Renovation and looks amazing from the outside... maybe one day they can progress to modernising the interior.
Bar Area and Restaurant areas are absolutely fine, and you cannot fault the friendliness and helpfulness of the Staff.
However, the journey upstairs with the threadbare carpet kinda lets you know what is instore for you inside the room.
On this most recent stay, the room itself was HUGE! I booked a deluxe Double. Massive Bed, and ample furniture.
Carpet threadbare in places and the Central Heating Radiator didn't work. A small Electric heater had been placed in the room, but due to the enormity of the size, it was inadequate to produce any real warmth in the room. Poor quality lighting.. but i thinks that made me by design!
The Bathroom was equally large, but similar to the room (and others i've stayed in previous) i suspect maybe the 1980's was the last time it had a facelift. It was adequate to take a wee, and clean my teeth.. but i could only imagine my wife's reaction to the sheer thought of taking a Bath in there!
It's such a shame really... perfect location to stay for either Business while working at Biggin Hill Airport, or for a weekend getaway with the wife.
However, if the latter... i would seriously advise to take a look across the road. You'll have a much happier wife!!
This could be an amazing hotel - but it sure does need a lot of work on the inside.
GGuest UserEverything was really good, great room and facilities tea coffee provided. Nice bathroom but the faulty lock on the bathroom door was irritating. On checkout we had to query some bar drinks incorrectly credited to our room but quickly sorted. A wide variety of foodstuffs available for breakfast with the scrambled eggs being really well cooked and tasty so we'll done for that.
CChris J HornWhat an amazing hidden gem this is. Nestled on a hill top overlooking the marshes with Warehorn church over the road, this pub with rooms is a must for a romantic get away.
We arrived early and had a drink in the bar, which is beautifully quirky, a welcoming log fire burning and a wide selection of drinks.
We had booked ”Niddy” an attic room with so much to give, a comfy bed, roll top bath, and so much character.
The only ****** I had with the room, was the W.C squeezed into the roof space it was a little awkward to stand up and wee, but that's a small thing when it comes to such a great room.
Requesting a quiet table for dinner, we were given one in a side area and again we couldn't believe it, it was super romantic and we had the whole room to ourselves. Our waiter Muli was so good, he was attentive but not intruding, and so funny, we haven't had many meals out and he really did make the evening.
The food was excellent and the vegan burger was one of the best I have had.
The location was brilliant, if you're into walking, cycling, birdwatching or wanting to visit local sites (rye was only 20min drive away)
The rest of the staff were also brilliant, and couldn't do enough for us.
We will definitely return.
Jjoo youn jungThe value for money is good, and the location is next to a rest area, so parking at the supermarket is convenient. It doesn't look like a 3-star hotel and the facilities are old. The reception staff were friendly.
GGuest UserWonderful location, just a stones throw from the Centre of Canterbury. Our Host was lovely, very kind and welcoming.
Breakfast was not overwhelming, very basic. It was included in the price so can't really complain.
Lots of niggles with the room though..... maintenance appears to be down on the list of the priorities sadly.
Fridge didn't work.
TV had cracked plastic frame around it. Remote didn't connect to the TV. However you could turn on the TV manually....once you'd sussed out what wasn't working first.
Bedside set of drawers had handles that kept falling off.
No sink plug in the bathroom. You had to be a contortionist to see in the bathroom mirror, it could have been better positioned on the adjacent wall.
It was also a little concerning that all the electric devices had to be plugged into just one trail board.
That being said, inspite of all the niggles, it didn't stop us from having a lovely weekend stay in Canterbury - location made up for it along with Sanjeewa's hospitality.
GGuest UserIt’s in a great location for all you want in a town. It has a cool vibe & a nice buzz.
I was welcomed warmly, but disappointed to discover at check-in my room was on the 5th floor & no lift! A disability prevents me from doing many stairs. I was offered an upgrade for an extra £20, so I paid. (In hindsight feel this is a common practice & felt a bit conned). I then found out I still had 2 flights of stairs to the first floor!! 😩
The room was spacious & tastefully decorated as you will see by the photos. A spare bed in the room, great for families. Nice coffee & tea facilities.
I found the room very cold, so told a member of staff & asked if the heating was coming on or what could they do, I never heard from anyone in response, so was very cold in the evening.
If you don’t like to be cold & lots of stairs are a problem don’t book.
If those are not a problem then it’s a characterful hotel, with a great restaurant. Just avoid being talked into an upgrade!!!
JJim77This is an excellent hotel, with good facilities, lovely central courtyard, plenty of free parking, and very friendly staff. With Chatham and the Dockyard nearby, the location is excellent.
Not certain which category to put this hotel in! It's not luxury but better than budget. The rooms are a little dated and the TVs need upgrading. The shower, again, a little dated.
We booked a room for three as our adult son has learning disabilities. He was delighted to find he had a separate bedroom with his own, small TV.
The rooms were clean, the hotel tidy, and a very good breakfast was included in the price. Overall, good value for money.
GGuest UserA good stop over for one night. Basic but clean and relatively quiet. Service station is undergoing renovation so McDonalds was closed and very little food option there. However WH Smiths sell a couple of curry type microwave dinners and there is a microwave in the main service area. Also a Costa coffee.
AAnonymous UserThis is my third stay here. The first two experiences were very good. This time there were some problems with the room facilities. The mattress was very old and uncomfortable. The sink and bathtub were not smooth. The front desk staff is still as kind and courteous as ever.
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