I understand that this is a backpacker's hotel for an overnight stay, so I expect that the hotel will be near the highway and understand that I need to walk on the dark road for about 1km to get there, but at least, they need to let the guest enter the lobby first.
I arrived at the hotel at around midnight, the receptionist was away, nobody was at the desk and the work was outsourced to somebody working remotely with the intercom at the front of the building. The hotel implemented a new checking system using a check-in machine, which will need a code in the confirmation email. However, the code was nowhere to be found wherever in the trip.com app or the confirmation email of mine.
More frustratingly, the reception clerk had a very strong French accent in his English, so we couldn't understand each other clearly. In the end, a kind gentleman went down smoking and helped me communicate with them in French, solving my issue. If he wasn't there, I would probably have got locked outside for the night. This is unbelievable.
This is a very unpleasant experience. I'm writing to tell other international tourists to stay away from this place, if you can't solve these issues like me.
Embora este hotel seja B & B, dá às pessoas confortáveis, limpas e seguras.E a viagem é conveniente e adequado para viagens auto-conduzidas.O quarto não é Muito grande, MAS é Muito bonito, MAS a aluguel é um pouco demasiado alto.
Hôtel bien situer , chambre correcte literie à revoir trop vétuste fait du bruit et peu agréable pour le dos. Pas de couverture en plus selon les saisons.
Tarif sans remise trop cher pour la prestation
Heureusement sur le site trip. Com la chambre reste abordable à ça juste valeur.
Idéalement situé, à 20 mins à pieds de la cartonnerie et à 16 mins à pied de la cathédrale
Personnel très sympa (surtout le petit jeune à la réception, très souriant)
Chambre des plus classique, juste j’avais mis un commentaire pour être au calme et il n’a pas pu être pris en compte malheureusement car nous donnions sur les voies de train et dès 7h ça passe,
Distributeur de boissons chaudes en panne pendant 2 jours et pas de distributeur pour prendre une collation salée, d’autant plus qu’il y a un micro ondes pour réchauffer. Par contre 9euros 50 pour un petit déjeuner sucré et salé je trouve cela un peu cher . D’autant plus si vous le prenez plusieurs jours d’affilés.
It’s an ok stop over on the way back to Calais for us. There’s not a lot at the hotel and rooms are basic. Breakfast is included but basic and limited. Having said this, it does the job and for the price we paid it’s no problem.
Les chambres sont spacieuses et calmes.
L'hôtel est facile d'accès, la terrasse pour profiter du beau temps est un vrai plus!
Le petit déjeuner est très bon et assez complet.
Le plus: des emplacements de parking pour les motos, près de l'entrée! ❤️
Só fiquei em Colmar por uma noite, então consegui um quarto econômico.
Bom valor para o dinheiro. É legal.
Foi um pouco longe para carregar uma mala da estação. Se você tiver bagagem pesada, talvez seja melhor pegar um ônibus ou outro local.
Muito bom
138 avaliações
8,3/10
Preço a partir de
US$ 66
por noite
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7.9/10
Good
GGuest UserThis was a convenient and affordable hotel for us to stay at when we visited over Christmas. We would compare it to a university dorm experience but at least it is close to the train station (10 minute walk) and not too far away from the old town area (10-20 minute walk to most major attractions). The hotel breakfast is great if you like croissants and dairy products. There isn't much around the hotel and it is a bit of a walk to any stores or restaurants. There is a halal shop within a 5 minute walk so if you're here over Christmas that is convenient because most places are closed early Christmas Eve and Christmas Day.
The room had a decent bed that was larger than expected and it had two small pillows. The room also has a long desk area that has two closets for storage, a small TV and it was warm in December. There is a small kitchenette with a fridge, small microwave, a two burner hot plate, a kettle and enough dishes for the two of us. We appreciated that they provided a kitchen sponge and a small container of soap. When we got the room all the dishes were a little dirty so we had to do some cleaning up before dinner.
The bathroom was where we got the biggest dorm vibes from because it was a bit smelly when we arrived and that might be due to the hot water tank that had a leaky PSV. The shower was a bit small and while the head was adjustable, the bar grip was broken so we couldn't keep the shower head up high. There was some brown goo inside the shower and it could use a more thorough cleaning to help with the appearance and all.
We were surprised that the hotel rooms didn't have a hair dryer or bottle opener. The Alsace region is known for wine so we were able to get a nice bottle but we had to go to the front desk to borrow the opener. Hair dryers are available from the front desk but it is worth asking for these early to make sure you get one in case you need it. They had luggage storage behind the front desk that we were able to use when we arrived and the day we left so we could maximize our time sightseeing.
Visiting Strasbourg was fantastic and we would recommend this hotel if you're looking to save a bit while travelling through the area. We were happy with our stay and chose it because it also had an affordable breakfast option but we may look elsewhere if we return to Strasbourg.
YYessyNelianaGreat location with easy access to everything. The hospitality was excellent — staff were warm, attentive, and always ready to help. Facilities were clean and well-maintained, making the stay very comfortable. Highly recommended.
MMissus OEverything was fine as expected from a budget hotel. Receptionists were nice, although they can’t really speak English. The only issue upon check in was that I was asked to pay the hotel fees again even if I already prepaid online. They said that they did not charge the card when i made the prepayment as it was only meant to reserve the rooms. So i paid right then and there at the reception once again. Then this morning, i check that both cards (the one used for prepayment and the one used at the reception) were actually charged. Now, i have duplicate payments which I’m still tryint to resolve with Trip customer service.
In addition, we were suddenly awoken the next morning due to all the noise right outside our door. Somebody was shouting/talking so loudly and kept banging things. When i opened the door, it was the housekeeping lady. What is the purpose of putting the “do not disturb” sign on the door if the person who’s not supposed to disturb you is actually disturbing you from directly outside your room. This is the first time i have met such a loud housekeeper and the first time a housekeeper did not greet “good morning” eventhough we met eye-to-eye.
GGuest UserBooking Numbers: *********** (PIN 5187/hotel confirmation number: ***************) and *********** (PIN 8304/hotel confirmation number: ***************). We arrived at the hotel just before 8.00 pm on 22/03/2024 - tired after after a long day of travelling. When I presented our ”Check-in vouchers” for the two rooms that we had reserved and pre-paid for online with Trip.com, the lady at the reception said that they were only room guarantees and did not represent that we had already paid for the rooms before arriving at the hotel. Therefore, I gave her our written receipts from Trip.com for our payments for the two rooms and asked her to call Trip.com to confirm that we had already paid for the two rooms. She then gave us incorrect entry codes for our two rooms, for which I had to return to the reception where she then gave me the correct entry codes. Later that evening when we passed the reception to to go out of the hotel to find somewhere to eat and I asked her if she had telephoned Trip.com yet, she acknowledged that the rooms had already been paid for online.
GGenevieve PlagaSo what i like about the accomodation is just its just one trip away from the train station and the city center...it was also not so difficult to locate. Beds were comfortable and ofcourse its affordable. The staff were also very nice to us. I appreciate how the staff tried to communicate with us in english.
AAnonymous UserRoom was spacious, good and clean. The only thing was that the reception hours need to be communicated properly. We arrived at least half hour before the stated closing hours but already no one there. As we booked through trip.com, we didn’t receive the instructions to the safe where they dropped all the keys for « late » guests. But obviously we weren’t even late as mentioned, we arrived before the reception closing hours. Thankfully we met a gentleman who had the safe’s access code and we were able to retrieve our room keys
GGuest UserI needed a place to sleep overnight to break up my trip from the south of France ti Belgium, and this was perfect. Right off the highway, but with no traffic noise or pollution. The clientele, mostly truckers, were polite and quiet, there was no noise at night or in the hallways. The staff was pleasant and readily available, check-in and out was simple, the buffet dinner was a good quality all-you can-eat.
If you're looking for a clean, simple, friendly place to rest on your trip, I highly recommend this hotel.
DDiogo SerraHotel with a affordable price and quite well located in the public transport network, far from the city center confusion but in 10 minutes we were there.
GGuest UserCompared with it, domestic software is cheaper than booking. The only regret is that the breakfast package hotel is not included. French breakfast is generally simple and has nothing to do. Relatively speaking, it is much more cost-effective than booking.
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Informações sobre viagens locais
Quantidade de hotéis
446
Quantidade de avaliações
10,855
Maior preço
US$ 272
Menor preço
US$ 43
Preço médio (fins de semana)
US$ 104
Preço médio (dias úteis)
US$ 102
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