Hotéis 4-Star em Miyagi Prefecture, Japan

Modern and new hotel located a short walk from Sendai station and Loople bus stop. Relatively small rooms but comfortable. Particularly enjoyed the separated dry and wet areas in the bathroom with onsen style faucet and tub. Complimentary coffee machine available from 1300-0100 and help yourself to bath amenities available in the lobby.

The room is clean, quite spacious in a Japanese standard (I stayed with the one in Tokyo in the same group and this is much better) sadly they don’t have onsen or public bath which is a bit disappointing. But the convenience of locating exactly next to the JR station is superb! Before you check in you can actually chill at the lounge with free drinks and nice view. quite relaxing with a good view of the Sendai city.

Location is great, walkable to shops, trains, parks and attractions. Room is basic and a little noisy/light, good shower/bath area. Some free amenities at front desk and no issue with luggage storage, coin operated laundry worked well. We declined cleaning after the first night as wasn't very well done, however had fresh towels every day

We went to Sendai for last three years and we stayed at this hotel for at least three to five days. Nevertheless, no loyalty credit has been given. We booked a room at the last date we left Sendai (ie 2-3 Dec) and lastly we changed our mind to stay tat this hotel for two more days (ie 30 Nov to 2 Dec). When we asked if we could stay at the same room from 30 Nov to 3 Dec but not staying at the corner room, the hotel replied either we had to upgrade the room we booked for 30 Nov to 2 Dec by paying extra JPY4,000 or downgrade the room we booked on 2-3 Dec. 「No refund」was offered for any downgrading, thus we had no choice but paying extra JPY4,000. When entered into the room, we saw some rubbish on the floor, we went down to the reception immediately, in the lift, one of receptionists was with us, we intended to tell her about the cleanliness of the room but she didn’t make any response, seemed that it was none of her business. We showed the vedio regarding the rubbish to the receptionist and asked to change the room. He replied no available room for the change and no helper could help us to clean the room. At last, the receptionist came up and pick up the rubbish. No offer to clean up the room next day but sticking to the hotel’s rules to clean the room every three days. We were very unsatisfied with the hotel services and concerned about the cleanliness of the hotel.

Very nice and clean. The public bath is a plus for travellers who wish to have one in an urban area. The cost per room per night is also very attractive!!!

It was located walking distance from JR Sendai Station, the area is rather quiet since its at the East area side from the station, the staff were really attentive and helpful, room condition definitely meets every expectation well, especially clean and new. Definitely recommend this hotel without doubt. There is one time we lost a piece of socks from the laundry room, they were able to found it and return it to us. Very grateful to the receptionist and staff(namely加藤) found the lost socks.

Unexpectedly grand hotel, especially when you first walk in the front entrance. Very traditional hotel with great service, remember to book your free transport to and from the Sendai train station. The hot spring experience is as expected - comfortable, cozy, clean and relaxing. Highly recommended. The included Dinner and breakfast buffets are great and aside from the typical western food, it served up some local delicacies which were really nice and authentic. Highly recommended place for anyone looking at a day or two to unwind and relax.

Would definitely stay here again after spending 4 nights here. Seems to be a new hotel in a good location in Sendai. It’s less than a ten minute walk from Sendai Station, it’s located even closer to the Subway, just 1 block from shopping arcade, and a few blocks from the Asaiichi market. Hotel room was very spacious for 3 including a 1 year old. Our room was on the 11th floor with a view of the next buildings rooftop. The lights are controlled with a touch screen. Wifi seemed to work well. Good luggage and jacket storage at the entry way. Lots of free amenities in the lobby and you can get 2 bottle of water per day. We did not have breakfast during our stay but the lounge is open from ~2pm to ~9pm and there’s a Starbucks coffee/latte machine. You may also purchase a glass of sake for ¥500 from a machine. The second floor has pay laundry machines, microwave, ice machine, and vending machines. Hotel staff was helpful. They can arrange your luggage to be sent to your next destination. I don’t think there is any added service charge. I had opted for no cleaning when booking to save a little but they still cleaned the room daily. My only complaint is when I asked for a new key because i lost one, the receptionist gave some attitude and said that I should look in my room for it after issuing another key.

We booked one room on the first day it seemed like a Japanese bathroom that the floor is wet Probably not renovated yet The next day we got the room with modern bathroom Our stay was pleasant the rooms were clean Thanks to google translate that even the front reception was not quite fluent in English we could communicate very well Very convenient location Right next to the main train station a lot of restaurants to choose from also next to the shopping mall There is a fish market nearby but most of the fish is for your own cooking Can not buy fresh sashimi there There is a seafood restaurant close to the market

It was a perfect stay. Everything including amenities, services, beds, facilities was awesome. Room is very clean and new, employees are so kind. Especially, we had left our belongings in the safe, and realized it after we arrived at tokyo. We made a call to this hotel and the manager handled this situation very professionally! They made a delivery to tokyo, which arrived early in the next morning, so we are now at narita airport without stopping by sendai again!! Definitely willing to stay here again if I have a chance to visit sendai again. Thank you so much!