Hotéis 5-Star em Delhi, India

A minha esposa e eu tivemos UMA breve estadia Neste hotel, e nós ordenámos serviço de quartos e Shalini, quem recebeu o nosso pedido por telefone, era muito confortável para as nossas necessidades específicas às 10h. A Aditia, que teve tanto orgulho pessoal de nos preparar a comida e servir-nos, é geralmente entregue um trolei com comida dentro de nós e espera-nos servir-nos. Mas este jovem maravilhoso *** fez o nosso jantar tardio especial. Nós desistimos do pequeno-almoço, MAS tivemos o almoço de buffet.Que enorme e apetite se espalhou .... Mais UMA vez, o serviço era tão BOM Como o alimento. O Chefe Sandeep estava especialmente presente para nós, viu que tinhamos tomado o Saag, então ele viu-se e disse que você deve ter o Makki Di Roti com o Saag.Em poucos minutos, nós fizemos o Makki Di Roti à nossa mesa. A pessoa que NOS serviu no restaurante Del era Nikhil, que era Muito atento, amigável e rápido para nos servir. Kudos para o hotel para infundir um senso profundo de bom serviço e excelente qualidade alimentar. Bem feito 🙏

I stayed here for 6 nights. The hotel is quite outdated and in need of refurbishment. The room was spacious, and they provided complimentary water generously. However, the elevator was very slow, and it took a long time to go up to the room. Unfortunately, the front office team was not helpful at all. I felt they were quite new. They arranged my car going to Taj Mahal 30 minutes late, and the front office staff insisted that I was mistaken. It was very frustrating because I had proof and a message sent to the concierge requesting the car at 5:00 AM. I ended up calling the Night Manager to report the issue. The saving grace was the hotel driver (Ardos—apologies if I spelled his name incorrectly), who provided excellent customer service. He was very good and made sure I was comfortable throughout the journey. He is a wonderful staff member who truly goes above and beyond. He was very helpful and kind. Someone like him should be well taken care of by the management. Kudos to him!

The room is nice, service good, staff friendly. But the food is no way up to tue quality expected for this establishment. The buffet is positively booting. At £50 per person per dinner I was quite disappointed, as was my family. Breakfast is ok, but nothing to wrote home about. I was expecting more for this cost.

Very helpful team especially those at the  Hotel entrance and housekeeping !  Enjoyed the stay and was an excellent location.  Biggest issue is that most Uber drivers and food orders placed were being delivered to the Hotels rear entrance used by staff etc not the main entrance. This was frustrating so not sure why the Hotels google location has not been updated.

The place is nice and big. It’s definitely getting old. Older carpets, rugs and furnishings now. The hotel looks busy and a bit commercialized with mall oriented stores on the bottom floor which takes away from the quiet and relaxing feel. I would still choose to stay here if the price was right.

The hotel is about ten minute walk, less than five minute ride from Dwarka 21. The facilities seem to be fine, and services are fine. The hotel restaurant was decent.

More than likely the best luxury hotel in New Delhi, the food is as good advertised, the staff are doing all they coukd within the small room Taj hierarchy allows them. As I finally got the minibar deposit back, I have to give it the deserved 5/5 algorithmic vote for the 2nd night. The overpriced Minibar Scam I don't drink Sugar which is even more irritating. That said I know the price of an unhealthy soda can...which is literally sold for 10% the rpice 50 meters away with the same barcode. The overpriced common soda aka Minibar scam, is no longer acceptable. Hotels that insist on insulting their guests with over priced Soda Cans will no longer be Luxury hotels...make a note of this, all new Luxury Resorts offer free minibar and depositless instant checkin...self checkout...because they want guests to remember the stay...systematic harassment at checkout is not Luxury at all, hotels that can't change outdated and malignant policies will be left behind, the minibar overpiced sodacan makes guests assume the restaurant and rooms are also 10 times overpriced...the overpriced Soda Can is the diagnostic marker that any guest can easily identify with confidence. If a Hotel can't afford a Free Minibar it is not a Luxury Hotel. All High-End Luxury hotels offer Free Minibar as it costs little to nothing; it projects opulence and true Luxury. Guests don't question the price of their restaurants or accommodation as they no longer have an overpriced Soda Can to serve as their reference point of Value. Once Taj confirms they made it a brand policy to get rid of the Minibar scam, they will benefit greatly from fast checkin and prompt checkout & unnecessary deposits...there will be less adversial intepersonal energy with the guests, nobody wants to feel taken advantage of...getting rid of the outdated pre-internet Minibar scam is how the best Luxury Distinguish themselves from the lower class scam establishments

I booked a two night stay at Pullman Delhi Aerocity and was not quite happy with the room provided. The view was disgusting enough to not open the curtain. There was a message on their television notifying that they were painting the building and some work was ongoing, however there were other vacant rooms with a clean view which was not provided to me from the very start. I had reached at around 3:00 pm in the evening and had to leave for a function the same day so did not really notice the glass until next morning. I went downstairs to advise the staff at reception in the afternoon after returning from another function that morning but the only thing they could offer was change of room which was difficult given my dad is a senior citizen as well as my mom who was very tired to wind up and move another room as were checking out early morning the next day for our flight. No vouchers were provided or compensation offered. The room service was fine as they provided us with tea and milk pouches when asked but bathroom tissue box also was empty when we checked in which was only filled upon asking. Overall I did not enjoy my stay. We were siting most of the evening of the second day in the reception area as the view outside of the room was disgusting and did not want to open the curtains. Also the rooms were not well lit.

Excelente hotel em Janakpuri, perto da Estação Metro, fácil conectividade a qualquer lugar em Delhi via Metro , também um centro comercial perto (Unity One Shopping Mall) , quarto foi excelente, O quarto de tamanho limpo e bom, Como esperado de Hyatt, o pessoal era muito amável e útil, o pequeno-almoço de buffet TEM boa difusão e muitas opções com contadores de cozinha vivas, tudo excelente, altamente recomendado

O buffet de pequeno-almoço era horrível, absolutamente horrível!Não havia nenhuma peça de frango, e 98% do alimento era comida indiana.Vimos tantos estrangeiros andando por aí, olhando para o alimento, não sabendo o que comer. O que é chocante é que quando ordenamos do restaurante, o alimento era caro, mas realmente delicioso!Então como é que o buffet é tão mau enquanto o restaurante é incrível? Sinto-me que eles estão deliberadamente a fazer o buffet terrível, por isso as pessoas não o comem. Ao TOPO, as salas estavam desaparecidas e as coisas horríveis não valiam a Pena.A única coisa boa era o pessoal, que era amável e amável.Mas, EM geral, este lugar era UMA Grande desilusão.Nunca Mais voltou!