Hotéis 3-Star em Davao Region, Philippines

What I liked: - good location - excellent customer service - beautiful reception - the breakfast was authentic and tasty What I did not like: - cockroach was found in my room - the rooms and bathrooms are extremely dated in desperate need for a redo, despite some efforts for refurbishment since my last stay earlier this year - the TV is pretty much just a decoration in room, about 4-5 channels are available with poor signal quality, without any exaggeration it is impossible to view. Not a Smart TV, so no YouTube or Netflix to keep you entertained, if you choose to stay here, - it is poor value for the price/night, the recent price increase is really not justifiable

The hotel residence is very cozy to stay the style is a kind of vintage ambience. The staff are very friendly and accommodating to your needs. Facilities are good, transportation is very accessible and convenient.

Ideal for families who just want to relax and stay in the heart of Davao City. Near major malls and beside the hotel is the ppark and durian museum. They booked us in the 3rd floor which is very accessible for kids to dive into the pool. Our breakfast was great, we encountered a minor incident but the kitchen manager handled it very well. We will definitely book again soon. The price deal was good also. Thank you, Apo View!

The Pinnacle Hotel and Suites offers a great value stay in the heart of Davao City's Sta. Ana district, characterized by its reliable, well-maintained functionality despite an admittedly outdated style. Guests benefit from large rooms and good core amenities, including a well-kept pool and gym, and a balanced and generous breakfast buffet with good selections. Strategically located, the hotel is a convenient walking distance to G-Mall of Davao for an affordable quality mall experience

With sufficient car parking spaces available . Below the hotel and nearby are varied food choices and there is a convenience store in the building that is open 24/7 . I like the idea that they have numerous electrical outlets in the room and in the cafe at the convenience store , for travelers bringing work and laptop it is very convenient. Wifi signal is strong too.

I had a pleasant stay at Hotel Sogo overall, and I would like to share my experience. The hotel was clean, comfortable, and well-maintained. The room was tidy, the bed was comfortable, and the facilities worked properly throughout my stay. I also appreciated the staff, who were polite, accommodating, and always ready to assist whenever I had questions or needed help. Their professionalism made me feel welcome and added to the positive experience. One thing I found a little difficult was locating the elevator. Since it is somewhat hidden, it took me a while to find it, especially as a first-time guest. It would be very helpful if the hotel could install more visible directional signs or provide clearer guidance upon check-in so guests can easily locate the elevator without confusion. Aside from that minor concern, everything else was excellent. The hotel provided a comfortable and relaxing environment, and I was satisfied with the quality of service I received. The cleanliness, affordability, and convenience made my stay enjoyable. Overall, I would rate my experience 8 out of 10. With a few improvements to the elevator signage, I believe the guest experience would be even better. Thank you to the entire Hotel Sogo team for your hospitality. I look forward to staying with you again in the future. Thankyou so much

We arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for. When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem. Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.

We stayed at Red Planet Davao for 2 nights. Overall, the hotel room was clean, and we appreciated how nice and accommodating the front desk staff were during check-in. The location and cleanliness made our stay comfortable. However, we had one issue during our first night. I had a sudden gout flare-up when we arrived, and the pain became unbearable to the point that I couldn’t walk. My partner had to go down to buy medicine and dinner for us. Since only one key card was given at check-in (which is also needed to keep the room power and aircon on), he asked the front desk for another key. Unfortunately, they said only the person whose name was under the booking could request it. Even after explaining that I could not walk due to a health issue, they still required my signature first. He had to go back upstairs, get the paper signed, and then return downstairs again. In an urgent situation, this process felt very time-consuming and frustrating. My suggestion for improvement would be to proactively offer two key cards when two guests are checking in, instead of waiting for guests to request it. Also, in urgent health-related situations, I hope the staff can show more flexibility and understanding. Despite this experience, the room itself was clean and the staff were polite. With better handling of situations like this, the guest experience would be much better.

Great location over looking people’s park nice place to sit and watch the world go by subject to rain of course. Hotel staff pleasant and obliging. Rooms dated bed (2 singles room ) poor,  linen clean but mattress old and sheets didn’t fit the mattress Towels threadbare shower was cold Overall not the best  experience and wouldn’t stay again

The location is a bit far from the city but you can get around easy especially if you're travelling by car. Clean rooms and bathrooms. I would stay longer here if i could.