Hotéis 3-Star em Melaka State, Malaysia

Overall the hotel is quite good It located near the Jonker street and affordable price for tourists facilities is excellent but the shampoo given smells weird So I suggest to bring your own one Have some nearby restaurants and they provide free parking so it’s quite convenient also.

We've stayed at Hotel Arissa many times since it's opening. Great location, friendly and helpful front desk, nice room, comfy bed. We love the smell once we enter the hotel lobby...after so many years, Hotel Arissa still maintaining the hotel well. That is why we keep staying here whenever we are in Melaka. Coway water dispenser was well provided at every lift entrance floor and that makes us convenient to get hot or cold water at any time. Thank you for fixing the toilet bowl so efficiently.

I had a minor accident in front of the hotel lobby—I hit the cement curb/bollard in front of the hotel, resulting in a slight scratch/damage to a floor tile (and this particular tile already had several previous damages from other people hitting it before). Subsequently, an Indian staff member (identified as a supervisor by his colleague) came and took pictures of the damaged tile. The issues I have with his conduct are as follows: He started chatting with a Chinese customer while pointing out the minor damage and simultaneously pointing towards my car, smiling and chuckling slightly as if mocking or being sarcastic. Then, another Chinese man (possibly a customer or staff) approached, and he again showed the damaged tile, smiling and chuckling lightly while pointing at my car. My issue here is: there were also Malay customers present; why did he choose the Chinese customers to point out this issue to, but not the Malay customers? He then approached me and said: ”You have hit and damaged this tile, and you need to know that I will report this to the hotel owner, and you should know that the owner of this hotel is a Chinese person, and I am certain you will have to pay for the damages.” What is the implication of saying, 'the owner of this hotel is a Chinese person'? I asked why he needed to make a scene and involve other customers to talk about the incident while laughing lightly and smiling as if being condescending, and why this incident was being exaggerated when he himself was aware and had mentioned that customers frequently hit that cement curb. Is it now my turn to be made to pay for the damage, after it has been hit multiple times by other customers previously? Am I being made a scapegoat to settle the costs of previous incidents? Where is the commitment to excellent Customer Service in terms of maintaining a customer's 'dignity' or 'reputation' (air muka) in front of other patrons? He made a fuss as if I had brought down the whole building. I am attaching photos of the tile damage and other pre-existing damages.

The staffs were friendly and helpful. It's a strategic location for travellers and a convenient and safe location for solo travellers. The hotel is quite clean and comfortable. The walls aren't soundproof however during my stay it wasn't a big deal. Overall, the stay was pleasant and I'd definitely choose this hotel again.

Booked this hotel for family stay when first time visiting Melaka, not very far from Jonker Street if driving, so far so good. Remember to bring your own toothbrush and toothpaste.

Good hotel with decent cleanliness & breakfast included in the room package. Would recommend should you need a short stay. Room & toilet : spacious with a king bed & 4 pillow provided. Iron & iron board provided in a room with spacious space for big luggage / working space. Toilet have no shower screen, old painting started to peel off. Towel provided. No designated parking for hotel but Majlis parking available in front of the hotel (payable via apps on day time). Breakfast : great selection of breakfast - Nasi Lemak, Kurt Teow Goreng, Wedges, Fried sausages, coffee tea, cereal, bread, salad station, fruits, soup/mee station. Only downside no egg station Other downside is you have to pay for RM10 should you need extra pillow Location wise is great - 5 minutes walk to local tourist attractions like A Famosa etc. lots of Adam Pedas shop selection within the hotel location as well. 10-15 mins walk to Mahkota Parade, local mall.

Preço acessível para um estacionamento.Localização Na cidade.O pessoal é amigável e útil.A loja de comida próxima Pode caminhar longe.

The room clean and nice. Reasonable price. Surrounder alot of restaurant and cafe and convenient shop. Just feel. Annoyed on motorists sound during midnight, window no sound proof at all... Awke few times. Overall 6/10 star.

S&tayed at De Ocean Hotel Melaka and had a pleasant experience overall. The accommodation was well-maintained, offering a simple, clean, and cozy atmosphere. The room was tidy and comfortable, and the towels provided were clean. However, the bedsheets were a bit old and could use an update. Parking is available, which is convenient for guests traveling by car. It would be even better if the hotel could provide a water dispenser for added convenience. Overall, it's a decent and comfortable stay for short trips in Melaka.

Location is just a short walk away from Jonker Walk, and much more peaceful during the weekend. Interior is beautifully decorated. Be sure to let the hotel know if you're not very mobile as some levels require going up and down a few steps (there is an elevator but some rooms are at split floors). The hotel is much more spacious than I expected. There's even parking available (don't know if it requires an additional fee - we didn't drive). Breakfast was included with our stay, with a good selection of food in the buffet. Hotel staff were friendly and helpful. I will definitely stay here again when in Melaka.