Hotéis 3-Star em Melaka State, Malaysia

"Overall the hotel is quite good It located near the Jonker street and affordable price for tourists facilities is excellent but the shampoo given smells weird So I suggest to bring your own one Have some nearby restaurants and they provide free parking so it’s quite convenient also."

"Stayed at 1825 Hotel Melaka and had a pleasant experience. The location is convenient and makes it easy to get around the city. The room was clean and well-kept, and the bed was very comfortable, which made resting easy after a long day. Overall, a simple and comfortable stay."

"This new hotel has a great location, surrounded by plenty of food options and shops. It also offers very good value for money and is highly recommended for budget travelers. The room was new, clean, and had a comfortable bed. The staff were friendly, and ample parking is available. It would be even better if a water dispenser were provided."

"The staffs were friendly and helpful. It's a strategic location for travellers and a convenient and safe location for solo travellers. The hotel is quite clean and comfortable. The walls aren't soundproof however during my stay it wasn't a big deal. Overall, the stay was pleasant and I'd definitely choose this hotel again."

"Had a good stay here with my besties. The room is clean but a bit cramp for 5 of us for queen bed, 2 super single bed & extra bed. Location is good as it's nearby to tourist attraction area, we just have to walk abt 3-5mins."

"The Nines Hotel is a highly recommended choice for families seeking a comfortable, stress-free stay in Malacca. Family-Friendly: Features clean, spacious rooms well-suited for families with children. Convenience: Highlights include excellent free on-site private parking and a convenient pantry area for late-night snacks or preparing quick meals. Location: Perfectly balanced; it is within a short 10–15 minute walk to Jonker Street, yet situated in a quieter area that ensures a peaceful night's sleep. Safety: The hotel's proximity to a local police station offers extra peace of mind for families. Verdict: An ideal, value-for-money base that provides modern, reliable comfort for family getaways."

"Location is just a short walk away from Jonker Walk, and much more peaceful during the weekend. Interior is beautifully decorated. Be sure to let the hotel know if you're not very mobile as some levels require going up and down a few steps (there is an elevator but some rooms are at split floors). The hotel is much more spacious than I expected. There's even parking available (don't know if it requires an additional fee - we didn't drive). Breakfast was included with our stay, with a good selection of food in the buffet. Hotel staff were friendly and helpful. I will definitely stay here again when in Melaka."

"This place probably used to be great, but it's really showing its age and needs some serious maintenance. **Location:** Very convenient. **Amenities:** Didn't have time to use them. **Cleanliness:** Needs improvement. **Service:** I have to say, the human customer service was excellent. I really appreciate not getting those robotic, AI-like responses where you wait forever for a reply. The deposit was refunded quickly, so the service was good in that regard."

"I had a minor accident in front of the hotel lobby—I hit the cement curb/bollard in front of the hotel, resulting in a slight scratch/damage to a floor tile (and this particular tile already had several previous damages from other people hitting it before). Subsequently, an Indian staff member (identified as a supervisor by his colleague) came and took pictures of the damaged tile. The issues I have with his conduct are as follows: He started chatting with a Chinese customer while pointing out the minor damage and simultaneously pointing towards my car, smiling and chuckling slightly as if mocking or being sarcastic. Then, another Chinese man (possibly a customer or staff) approached, and he again showed the damaged tile, smiling and chuckling lightly while pointing at my car. My issue here is: there were also Malay customers present; why did he choose the Chinese customers to point out this issue to, but not the Malay customers? He then approached me and said: ”You have hit and damaged this tile, and you need to know that I will report this to the hotel owner, and you should know that the owner of this hotel is a Chinese person, and I am certain you will have to pay for the damages.” What is the implication of saying, 'the owner of this hotel is a Chinese person'? I asked why he needed to make a scene and involve other customers to talk about the incident while laughing lightly and smiling as if being condescending, and why this incident was being exaggerated when he himself was aware and had mentioned that customers frequently hit that cement curb. Is it now my turn to be made to pay for the damage, after it has been hit multiple times by other customers previously? Am I being made a scapegoat to settle the costs of previous incidents? Where is the commitment to excellent Customer Service in terms of maintaining a customer's 'dignity' or 'reputation' (air muka) in front of other patrons? He made a fuss as if I had brought down the whole building. I am attaching photos of the tile damage and other pre-existing damages."

"Booked this hotel for family stay when first time visiting Melaka, not very far from Jonker Street if driving, so far so good. Remember to bring your own toothbrush and toothpaste."