Explore avaliações de hóspedes de hotéis em Shanghai

Mercure Shanghai Yu Garden On the Bund
4.8/53552 avaliações
Yu Garden Area
Our family of 9 came and checked into 4 rooms @ Mercure Shanghai Yu Garden. The location was excellent, it was very convenient to many tourist attractions. Yu garden was within a 5 min walking distance. For those who need a break from Shanghai/Chinese food, conveniently across the street was a food mall with McDonald's, Dominos, Tim's, Dairy Queen, Noodle Shops, Dumpling Shop, and many more other food options. Located inside mall was also Luo Ma grocery/convenience store. Industrial Bank was next door with 2 atms and branch opening 9-5. Hotel seemed freshly renovated, clean and modern. Hotel offered choice of pillows from buckwheat to lavender. There was free coffee, tea bags, water, cola, sparkling water in the fridge. Breakfast buffet was good, it wasn't included in our room rate but somehow we weren't charged additional us$10.78 for breakfast. The staff at the reception desk were efficient, check in was quick and easy. They helped me with calling 3 taxis as I was not familiar with didi car hailing app yet. Great lobby area. Excellent hotel, great location and super helpful staff. Would definitely stay here again and recommend this hotel to friends coming to Shanghai.
Novotel Shanghai Pudong Chuansha
4.7/54845 avaliações
Shanghai Disney Resort
Summarize in short : they should keep this place only for Chinese speaker, not recommend for traveller with other languages. Base from my true experiences, I booked here the night before traveling to Shanghai. Once I check out from hotel in Guangzhou, front desk lady help me called reception at Shanghai Novotel Hotel Chuansha to ask if they can pick me and my partner at Pudong Airport as they advertised for a complimentary shuttle bus. The lady at Novotel cannot speak English so I passed to the front desk lady in Guangzhou and got to know that I have to book a shuttle bus a day ahead. I accepted this because I read info, just have hope if they could help customer with this, anyway I flew to Shanghai and went hotel by myself. On the way to Shanghai, I still have hope that receptionist at NOVOTEL will be able to speak English. When I arrived there, I met 3 receptionists and NONE OF THEM CAN SPEAK ENGLISH. We had a tough time to communicate. I have my own language and English, also broken Chinese but we still not understand each other. I had to call a friend of mine in Taiwan to speak Chinese to them. Again, I wanted to book a shuttle bus to Disney land for the next day and they ask me to have a Wechat app to see a detail and communicate. Since I do not have China mainland mobile number so I cannot make a Wechat work on my phone. My ********* friend still help me out with this. At that time, another lady came, seem like she work for shuttle bus thing. I do understand that Chinese tone of voice always loud but I cannot see mercy on her face. She consisted that we still need a Wechat. One lady there said, I have to take a taxi without Wechat even though the hotel provided us a free shuttle bus to Disneyland. At this point I a little upset as there is no choice that they can call or set me a time for my travel, _ucking asked me to take a taxi. I do not mind to pay for taxi but we have never been here so we worry about other unexpected factor could happen. Further more, I went there on my girlfriend birthday to celebrate her birthday. I decided to take it here a last minute and I asked if they could have a card written Happy Birthday to her. Only I know is ”NO CARD, NO CARD!!!! bad service mind ever, disappointed and felt give up with Novotel Yes, I picked NOVOTEL because I really hope they provided international services. I was a member of ACCOR PLUS and experienced such good services but since I experienced here, I am a failure. I actually have 2 more nights in Shanghai after 2nights here. I was thinking to move out all the time because me and my partner felt suffocate with a service. I do not talk to them anymore as it is useless T___T I even tried with my broken Chinese but I cannot feel that they put an effort to serve their guesses. No bellboy, air-conditioning at public area is pretty warm. To be honest, the place is good, bed is comfy and we tired from playing things in Disney land park so I extended to book for one more night then I do not need to rush for checking out. I went reception floor, this time a girl with glasses, seem kind and she is fluent in English help me check in for my last night here :) Whole time staying here I kept my mouse shut because don't want to feel unpleasant anymore and I feel like the robot that delivery food downstairs is working better than human lol. Eventually, I did tried until I can log into Wechat to found that the text were written in Chinese only. I still can travel with a hotel shuttle bus even I do not read thing on Wechat (我看不懂) 😔 I definitely won't be back here even things are good. Hotel is providing everything we needed which is good but they should hire people who able to speak English or people who able to use translate on google and else to communicate as they open for the whole world guess. Not only Chinese on earth but also another language exists. Last thing, key of hospitality is ”SERVICE MIND”
Bvlgari Hotel Shanghai
4.7/51336 avaliações
The North Bund Area
Bvlgari Unable to travel over the festive season, I decided to treat myself to a few days in a local hotel. What other choice was there, other than the Bvlgari? Prior to my arrival I received a call from the hotel. They confirmed my arrival time, made dinner reservations for me, added me to WeChat and offered me any other help that I required. Upon arrival I was greeted by Eva. She checked me in and immediately offered me a late check out time of 14:00. This was extended further on the final day to 16:00. Fantastic! More time to relax by the pool and in the sauna. Having checked me in, Eva gave me a tour of the property. The Bvlgari is stunning!From the stylish restoration of the Chamber of Commerce building to the sleek, modern interior of the main building. The Bvlgari is located in an excellent position by Suzhou Creek. It offers dazzling views of Lujiazui , the Huangpu River and the rear of The Bund. Perhaps one of the best views in the city. Of course, the room was magnificent. Huge TV, super comfortable bed, walk-in wardrobe and a wide selection of drinks and snacks, most of which were complimentary. I especially thought the pillow mist was a nice touch. In addition to the welcome snacks, Eva brought me a desert from their little cabin outside. A delicious Italian, vanilla donut- like desert. Good job I didn’t have lunch that day. I dined at both the Italian and Chinese restaurants. Both of which offer amazing food. The Italian presents simplistic fare with the emphasis on fresh ingredients. The vegetable broth and specialty bread is to die for. The Chinese restaurant offers high quality Cantonese food and an alternative wine selection to that in the main building. The sommelier suggested a great wine pairing for the meal and also provided a complimentary glass of champagne and a coffee liqueur before escorting back to the hotel. Le Mer products are used in the spa! Yes, this is fantastic. My therapist, Daisy, had me in the state of being between consciousness and unconsciousness many times during the course of my treatment. Just what I was looking for. The staff at the Bvlgari are excellent. Young, professional and obviously well trained, evident through their subject knowledge and warm hearted service. All the staff consistently addressed me by name and ensured that my stay was perfect. Whilst at the bar, one of the girls presumed I was asking for the bill, when actually I was asking for another drink. I left to visit the WC and returned to find a note apologizing for her misunderstanding of English accompanying a complimentary desert with my drink. That was amazing! Thank you, Elsker. It’s often the small things that make a difference. Whilst walking to my room one of the room attendants was vacuuming the carpet. She abruptly stopped and waited for me to pass. Whilst at the pool, I headed towards the jacuzzi. Some of the staff appeared to be fixing or checking something, but they swiftly disappeared as I emerged. Upon checkout, Eva was waiting for me with a gift bag containing chocolates. This was in addition to the luggage tags and toiletries that were gifted by the turn down service the previous night. Eva called me a car to take me home. Whilst I waited she filled my gift bag with sweets from the huge jars of confectionery in the lobby. As the doorman approached to let me know my car had arrived, he also presented a small gift of Bvlgari toiletry products. What an amazing experience.! Truly remarkable. I will definitely return and I’ll be adding locations in Paris, London, Bali and Milan to my list of places to visit. Thank you to the entire Bvlgari team. From those excellent customer facing members of staff to those who are behind the scenes and make things run so well. You all do a fantastic job and I wish you all the greatest success on the future. If you get a chance, visit the Bvlgari.
Shanghai Mia Hotel (Shaanxi South Road)
4.8/52288 avaliações
Hengshan Road Area
Enjoyed my stay here very much. The location is very nice and about 20 minutes walk from South Sha'anxi Road metro station. Very bustling area with lots of interesting shops and large malls nearby. Room was a bit small but had everything I needed and was clean with a comfortable shower and bathroom. Staff was very nice and helpful, and could also speak some English. Overall enjoyed my stay and worth the price, and I'd stay here again next time! Thanks!!
Hotel Equatorial Shanghai
4.6/54787 avaliações
Jing'an District/West Nanjing Road
Very impressed and will definitely stay there again !!! Great view from my room can even see the Jing’an temple from my window. Great service and enjoyed the indoor swimming pool . A guy name Gordan even did an amazing job with nails
Elegant Hotel Shanghai Bund
4.5/55147 avaliações
The North Bund Area
Hotel stay was really nice and clean. We enjoyed our stay and thought it was well worth the price. The only downside is that our room smelled a little bit like someone had smoked in it but it wasn’t a big deal. The location also isn’t super central, but we hadn’t explored the northern part of Shanghai before so it was cool to see. There is a really good noodle place like a 15 min walk from the hotel. There is also an underground market at one of the stations for line 10 close by. Underrated area in my opinion!
Shanghai Yiqinyuan Resort
4.6/51436 avaliações
Chongming Island, Changxing Island, Hengsha Island
I love Yiqinyuan for the calm and peaceful forest, I walked by myself during the last day and if you do visit, try to do it without any gadget. Just bring your keycard. Walk through the tall trees, hear the birds, feel the sun and inhale fresh air. It is very sad that I have a non-refundable ticket that made me not enjoy the accomodation I booked. Since it was the coldest day of the year they decided to move all guests who stays in the container van rooms to their building rooms. To move In their main building I need to add more payment and we were relocated to building 5. It was also an advantage since the Foresta Cafe was there and the playroom (not so much in there but still worth the visit). However, the room we were in was so dusty, the aircon was blowing some dusty air and the carpet was so dirty. It ruined the whole trip and even of they were able to change the beddings and vacuum the carpet it was still tickling our noses. We were really looking forward to a nice Christmas trip but yeah. I booked 3 nights because we really love the place. 😭 The next day I asked again to be moved to a different room, they said they were fully booked but alas there was an available room next to us. The first room was so inconvenient because whenever we turn the lights off the WIFI also goes off. The fridge was not working well, the temperature outside was much better. The second room was better than the first room but the exhaust fan wasn't working. The breakfast was only located in the main restaurant which was 15 mins (waiting for the electric car) away from our building. It was a race to get to breakfast and the seating was not enough to be near the buffet. Time is running and you have Marathon between your table and the buffet table. Food was great though they alternate between the dates. Dinner was also good and had great service but not so much choice of small dished for a small family. Local food at it's best! La Foresta Cafe was interesting. They helped us keep our Christmas pies in their fridge. The only way to order was via the QR on the table but the catch was you have to pay right away for your order to go through which waa different from the main restaurant. So there we were waiting for our food but they didn't really get through and had to end up sitting and waiting for an hour. The next day it took 30 mins. for the food to come. The taste was good serving was big, can share. The electric cars were very prompt and the drivers were very kind and polite. The food again was really yummy! The staff were friendly too. You can buy swan/duck feed at 5rmb/2 packs at the coffee shop at the reception. They were giving away eyemask and heatpacks. The bottles water was also free. The snack at the room was cheaper than the vending machine. It is far from the town so make sure you have what you need before heading to the resort. They have hangers and iron in every room at building 5 where we stayed. Not a lot of English speaking staff so bring some Mandarin phrases or get ready with a translator APP. After a long mixed review I just wish that the resort informed us ahead that the accomodation will not be available and made an option for rebooking or ensure better accomodation it was really a hassle.
DoubleTree by Hilton Shanghai Hongqiao
4.7/51743 avaliações
Hongqiao Airport/National Exhibition and Convention Center
I had a good stay here and the room was quite nice. The only things I found could've been improved or could be better with my stay we're that there was only one chair on my balcony, only one bathrobe and pair of slippers we're prepared s well. There was also a desert prepared in the room, but it was sour.
Boyue Hotel Shanghai Air China Hongqiao Airport
4.7/58240 avaliações
Hongqiao Airport/National Exhibition and Convention Center
Location is a very good option for those who don't want to bother travelling early or late at night to the airport. The main issue for international travellers in China and at this hotel is that they do require Chinese mobile phone numbers only to get connected to wifi - sad, very sad. Well, as we should be leaving in the morning and check-ined late we didn't want to bother much about this wifi setup issue with reception. The view is great in the morning, at least from the 702 room. The fridge was full with what you see down below.
Hyatt on the Bund
4.5/51126 avaliações
The Bund Area
Even though the rooms are on the older side the view makes up for it! It’s a close walk to many attractions and not a far drive from the rest. The only thing is that for the 3 nights we stayed, our room was not cleaned once because of the hotel policy. We went to the front desk to ask for more toilet paper, body wash etc. we had full trash cans and wet towels. It didn’t feel much like a hotel room by the third day 😂

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Informações sobre viagens locais

Quantidade de hotéis30,848
Quantidade de avaliações3,870,217
Preço médio (dias úteis)Mex$1.818
Preço médio (fins de semana)Mex$1.943