Zeer fijn verblijf in een mooi hotel met een fijne kamer, dat voorzien was van alle faciliteiten. Enorm vriendelijke mensen, zowel in de bediening als de hosting. En gelegen op een steenworp afstand van de zee. Heel mooi.
A special experience. It is the best hygiene level in recent hotel stays - bed is comfortable and towels are good. Service is very good too. The tour is a highlight of the stay!
The only problem is that our room is under the restaurant so it was noisy during meal time, especially if there were kids running.
Will come back for another stay with different rooms.
Hotel próximo a Centrum,Hague100% dos visitantes escolhem essa área
KKONETH2024.05.05
Ontvangst en check-out was uitstekend. De conciërge Ivo is een Topper in zijn vak. Wij hadden een junior suite aan de voorzijde. De kamer was echt heel ruim. De badkamer en het bed vinden wij uitstekend. De schoonmaak had iets beter gekund voor het niveau van dit hotel. Rommel onder het bed, vlekken op de vloerbedekking/ gordijnen, stoffige randen en oppervlakken. Het ontbijt op de kamer ging aanvankelijk rommelig, maar het personeel heeft het netjes opgelost. Het ontbijt was lekker, maar helemaal niet bijzonder. Voor het niveau van dit hotel mag je bijvoorbeeld verse jus d' Orange verwachten, niet dus. Een gemiste kans! Het personeel van Des Indes, maakt het verschil. Zij zijn zeer gastvrij, service gericht en maken het dat wij voor dit hotel blijven kiezen.
Rooms are relatively small. Staff are helpful. Very close to the beach and lots of restaurants and casinos nearby. Parking is super expensive (around 49 euro)
Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
Stayed here with 3 single beds in a room; but it was actually 2 beds & a sofa bed. This may be a Trip issue as there was no documenting this was the case. I also had to pay extra for the hotel when I arrived due to tax.
Finally, the aforementioned “sofa bed” wasn’t acknowledged by the cleaning staff as they made the 2 real beds in the day but not mine.
The staff were nice though but to be honest I don’t think I’d come back here again unless the rate was ridiculously cheap.
Echt een super hotel met alle luxe en super goed eten. Zwembad, sauna, fitness, super ontbijt, 16th Floor restaurant, We hadden een extra luxe kamer met een bubbelbad. Dan wil je in bad en dan zitten de zeepranden nog in bad en de douchedeuren glimmen niet…allemaal strepen en vegen en jich. De spiegels glimmen niet, ook vegen etc en als het dan een beetje beslaat…dan denk ik zelf… waar is dat doekje allemaal overheen geweest. Ook het glas tussen slaapkamer en badkamer…allemaal nog vingers etc. Voor de rest echt zo’n ontzettend mooi hotel!!
Um hotel muito bom, ótima localização e fácil acesso. O quarto era aconchegante e a jacuzzi foi um dos pontos altos, embora pudesse estar mais limpa. A geladeira estava um pouco suja e uma das canecas tinha resíduos de café, o que foi meio desagradável, para ser sincera. A chaleira elétrica ainda tinha um pouco de água dentro.
Prima hotel, goede locatie.. uitstekende service met vriendelijk personeel. Als u van honden houd danwel bezit is dit een unieke gelegenheid om met honden te verblijven.. nimmer in een zo hondvriendelijk hotel verbleven.
Absolutely wonderful. Could not find anything negative about this hotel. Possibly one of the best places I ever stayed. Extremely clean and neat, full equipped gym, quiet location. There was a misunderstanding with the booking which was resolved with the highest professionalism. Looking forward to the next time.
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9.0/10
Great
GGuest UserThe hotel was really clean. The photos we saw of this hotel all over the internet showed it to be close to the promenade, but unfortunately it wasn't like the photos and it was a long walk from many things.
The breakfast didn't have the variety that a five-star hotel should have, it was about the same as a four-star hotel and there was very little choice. The Netherlands is famous for its cheese, and considering it was a five-star hotel and in the Netherlands, there was very little choice of cheese at the hotel's breakfast. The hotel didn't have slippers, it's a good thing we had brought them with us. We went to five- and four-star hotels in several different countries and they all gave us a bottle of mineral water a day, but here, no, there was no water and we bought it ourselves from the market. And another thing that really bothered us was the extreme coldness of the room🥶, to the point where it was like winter (we were there on September 1st). The air conditioner in the room was always on and could not be turned off at all, and they themselves confirmed this, and unfortunately I got sick there🥺😮💨.
One of the towels and one of the pillowcases were also dirty. If they can't be washed, they should be thrown away. This brings down the quality of a five-star hotel.
The menu selection was limited, but we had a very delicious fish dinner.😋
GGuest UserVery nice hotel just near a tram and metro access have a nice view and spa and a awesome gym !!
However be careful the road is quite noisy so prefer a room with ocean view. And it was quite cold during our stay the night and there was no option to turn on the heat.
Those two points were a bit disappointing due to the price of the hotel but else it was good
GGuest UserThe staff at the reception desks were always helpful and friendly. We felt welcome when we arrived. We were pleased that we could use the pool, but was surprised that hotel guests are only allowed to use the pools in the morning between 8 and 9.30am, as the rest of the day, usage of the facility became part of a payable spa experience open to public. I do not think that was clear online during the booking, and on the whole, this has never been experienced in any other hotels we'd come across. The view of the city from the windows in our room was excellent. The environment within the hotel has been calm and quiet.
BBee_❤️Getting there was incredibly easy — it’s only about an eight-minute metro ride from Rotterdam Central, and the hotel is literally just outside the Leuvehaven metro station, which makes arrival and getting around very convenient.
The hotel itself was very clean, and the staff were consistently friendly and welcoming. We had a canal-facing room, which was beautiful, especially in the evening when the lights reflected on the water — definitely a lovely touch to the stay.
It’s also about an eight-minute walk to Beurs, so you’re well placed for shops, restaurants, and the city centre without being right in the busiest area. I’d happily recommend this hotel for both comfort and location.
GGuest UserI arrived in hotel 2pm my room is not ready its ok normal 3pm is the check in time. So walk around and have drinks in the restaurant with my daughter the restaurant is quite but first i order the drinks it takes 15 mins or more and the pancake i order it takes also 25 mins. I started to feel the service is poor. I go back to the ballie i get my room card but the explanation is poor. The worst of this hotel that i never expect is the Lift very small and and you wait long to go up. Its a big hotel but only one elevator in other side. The next day in the morning the breakfast is poor i never expect for 5star hotel look so cheap the breakfast. Only the location is good.
OOndernemer in VeranderingPrima grote schone kamer (eigen keuze), maar in de toilet nog een laatste papierrest niet doorgespoeld en een lange vrouwenhaar in de douchebak, iehhh! Bedden en kussens heerlijk! Ontbijt grandioos uitgebreid. Lokatie is dicht bij strand maar wel midden op een druk kruispunt, beetje ‘nouja-uitzicht’. Service receptie en restaurant super vriendelijk!
MMaarten JansenFriendly service and nice room with free drinks in the mini bar (in many hotels these days they are empty).
It is unclear to me that the parking costs are 19.95 euros. It was not clearly stated prior to the stay and during check-in.
Eventually these were waived by the beverage manager. Friendly man.
I will come here again despite the Danish lady behind the reception who was rather sharp and curt.
GGuest UserWe stayed with our family. It's a very decent hotel. The location might seem a bit awkward without a car, but it's a pristine place nestled in nature. The staff is attentive, the room is clean, the bathroom is spacious, there's an ironing board and iron, and the closet is quite adequate. We loved it and recommend it to you.
CCeddersGreat Hotel!
Rooms:
Very modern rooms and big rooms.
The bed is comfortable and the pillows too.
Enough space for luggage and a nice big wardrobe.
The bathroom is very modern and new. Very clean too!
Hotel itself:
-Has a big parking spot outside in front of the Hotel.
- nice and friendly staff
- they have a restaurant
- nice and big lobby area
- do bike rentals.
GGuest UserIt is located close to Den haag World Forum (5 minutes).
The reception was also kind enough to upgrade the computer twin room to a superhero twin room.
The veranda was spacious and nice, but the downside was that the nearby amenities were more than 10 minutes away, but everything was good.
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