Had a lovely 2 night break at Peebles Hydro. We had a lovely spacious room with great views over the gardens and the town. All the staff were very friendly. Excellent breakfast with plenty of choice.
I had a fantastic weekend at the Newcastle arms hotel, it was a welcoming and friendly environment, the staff were friendly enough, Michelle and Lorain went out of there way to make sure we were happy and catered for in every way there such lovely people. I would definitely stay again, the rooms are reasonable priced and it’s a lovely little village, there’s not much to do In the town but it’s lovely for a relaxing trip away, I would recommend to others.
Lovely hotel with a great spa and beautiful overall. The restaurant was very good as well, although quite expensive. Our main disappointment was the change to the kids’ pool access policy. It used to include both a morning and afternoon slot, but children are now only allowed in the morning. It definitely gave the impression that the hotel is moving towards discouraging families from visiting the hotel. Unfortunately, the staff attitude reinforced this feeling. We were repeatedly reminded when our child needed to leave the spa, including being stopped well before the end of the allocated time to make sure we were aware of the cut-off. It just didn’t feel particularly welcoming or family-friendly. That said, it is probably a nice choice for couples looking for a quiet, child-free getaway and who are happy with the premium pricing (for example, around £15 for a glass of wine).
Hotels was great service was fab and food in restaurant great. Only thing missing is a jacuzzi in the spa. Our trip was spoilt by the reception charging us twice for our accommodation. Already paid via trip.com and then got home to discover the hotel had also charged directly. Despite informing Hotel of this error on day of departure, a week later and multiple tel call we still haven’t the money returned to our account. As a result we will not be returning as very poor post trip customer care!
The hotel is in a great location in the town center, close to Melrose Abbey, a supermarket, and several bus stops, making it very convenient. The room had a bathtub, and there was plenty of hot water, which was a nice bonus. However, the building seems old, and there were creaking noises. When other guests walked down the hallway, the sound echoed into the room, and I could also hear conversations from the neighboring rooms.
We were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing.
On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from.
I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update
Belo edifício, Muito BOM EM Hawick, um Pessoal Muito amigável e útil, um Grande restaurante, UMA Grande Casa de quarto, BEM equipada com UMA Grande casa de banho.Limpeza 10 de 10.
Gorgeous old family estate turned Hotel/Guest House. Spacious and comfortable room. Perfect location to come back to after driving around exploring the Scottish Boarders.
Breakfast service was lacking in its service. Young and inexperienced staff spent too much time standing around doing nothing instead of ensuring the buffet was stocked, used dishes cleared off tables, or even tables set for guests.
It was a little difficult to carry the suitcase to the room on the 3 floor by stairs because there was no elevator in the old hotel.
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8,4/10
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9.1/10
Great
GGuest UserLovely hotel with a great spa and beautiful overall. The restaurant was very good as well, although quite expensive. Our main disappointment was the change to the kids’ pool access policy. It used to include both a morning and afternoon slot, but children are now only allowed in the morning. It definitely gave the impression that the hotel is moving towards discouraging families from visiting the hotel. Unfortunately, the staff attitude reinforced this feeling. We were repeatedly reminded when our child needed to leave the spa, including being stopped well before the end of the allocated time to make sure we were aware of the cut-off. It just didn’t feel particularly welcoming or family-friendly. That said, it is probably a nice choice for couples looking for a quiet, child-free getaway and who are happy with the premium pricing (for example, around £15 for a glass of wine).
AAnonymous UserWe were offered an upgrade to a suite at a much reduced rate and accepted the offer. The room was huge comfortable and well equipped for a pleasant stay. However the room and bathroom looked as if they hadn't been used for a while. In need of an update and tired it also could have been cleaner. A bit disappointing.
On saying that the rest of the hotel was very clean, comfortable and welcoming. Staff were all helpful and friendly, and attentive. The food was excellent and the menus had a great selection to choose from.
I would definitely visit again, but as the standard rooms are more modern and comfortable I would ask to view any room before agreeing to any update
GGuest UserHotels was great service was fab and food in restaurant great. Only thing missing is a jacuzzi in the spa. Our trip was spoilt by the reception charging us twice for our accommodation. Already paid via trip.com and then got home to discover the hotel had also charged directly. Despite informing Hotel of this error on day of departure, a week later and multiple tel call we still haven’t the money returned to our account. As a result we will not be returning as very poor post trip customer care!
GGuest UserI had a fantastic weekend at the Newcastle arms hotel, it was a welcoming and friendly environment, the staff were friendly enough, Michelle and Lorain went out of there way to make sure we were happy and catered for in every way there such lovely people. I would definitely stay again, the rooms are reasonable priced and it’s a lovely little village, there’s not much to do In the town but it’s lovely for a relaxing trip away, I would recommend to others.
GGuest UserA walking holiday turned to a nightmare when my wife was taken acutely ill and ending up in hospital, first in Melrose and later in Edinburgh. I needed a place to stay and happened on the G and A.On relating my tale to Dawn she ordered me to sit down, brought me a cup of tea and biscuits, said of course there was a room and to stay as long as needed. It was such a relief to have matters settled so easily and with such sympathy. I kept them updated on my wife's progress and eventual discharge from hospital.Both she and Graham made a really difficult time that much easier.Both of us will always be so grateful for all they did, way beyond the call of duty and at a time that due to Covid cannot have been easy for themselves
MM40125****Xinyue Hotel is definitely a treasure accommodation for Chongqing tourism! Located in the core area of the city center, you can punch in the two major Internet celebrity attractions of Hongyadong and Jiefangbei in a few minutes' walk. The surrounding traffic extends in all directions, whether it is convenient to take a taxi, take a bus or take the subway. The hotel is newly opened this year, the warm color style is warm and comfortable, and the room is clean and tidy. Breakfast is served until 11 o'clock, super friendly to lazy people, the washing machine and dryer configuration is practical, the souvenirs when leaving the store are full, and the check-in experience is directly full. It is highly recommended!
GGuest UserGorgeous old family estate turned Hotel/Guest House. Spacious and comfortable room. Perfect location to come back to after driving around exploring the Scottish Boarders.
Breakfast service was lacking in its service. Young and inexperienced staff spent too much time standing around doing nothing instead of ensuring the buffet was stocked, used dishes cleared off tables, or even tables set for guests.
GGuest UserThe Coach House is in a quiet secluded location between Chirnside and Allanton. It's extremely peaceful and a great place to relax and unwind. The cottage is spacious and comfortable with all the amenities you need for your stay. Liz is very helpful and was available to answer any questions. It's a perfect place to stay for the Jim Clark Rally and I highly recommend it!
CCaroline Thompson-NobleLovely room, brilliant location, staff were friendly and welcoming. Place to store bikes and sunny outdoor space. Only minor flaw was not being able to order my favourite cocktail from the bar (despite it being stocked with all the ingredients to make it). Will definitely be back.
GGuest UserHad a great 4-night stay at the Tontine. All the staff were friendly and very helpful. Food was delicious and there was a good choice. Our favourite place was in the lounge on a comfy sofa with a cocktail. Hope to stay again.
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