Check-in was simple with friendly front desk workers who offered us bottled water from a refrigerator in the lobby. The room was very clean and well-equipped with tea, coffee, a refrigerator and microwave. I especially liked the fact that the floor was not carpeted but wood laminate, which is much easier to clean. The pool looked brand new and was open late. Breakfast was perfectly adequate, coffee, tea, yogurt, fruit, cereal, milk and protein bars with bags to pack for takeaway or to eat there. The location was perfect to visit The Corning Museum of Glass, which was under 10 minutes away.
A recepção do hotel alegou que o quarto estava sendo limpo e que eu precisava esperar um pouco para fazer o check-in. Eles entrariam em contato comigo após a conclusão da limpeza. Mas no final, não houve contato depois de uma hora. Fui até a recepção para perguntar e fui informado de que não estava longe da cachoeira e podia ser andado pela porta dos fundos. uma estadia curta. Embora a sala possa ver a cachoeira, ela é basicamente invisível. Não há necessidade de reservar um tipo de quarto caro.
Everything is great about this hotel, very spacious and Caroline at the the front desk is very pleasant and helpful. The only complaint is the aircon/heater unit in the room is very noisy, as it's not central air.
A melhor parte deste hotel é a localização. Fica ao lado do metrô e muito perto do Central Park, do Columbus Circle e do Lincoln Center. Há uma academia no porão, mas é muito pequena, abafada e quente. A piscina não estava aberta durante a nossa estadia, o que é muito ruim, mas isso não é culpa deles. A equipe é muito simpática e prestativa.
A pior parte deste hotel são os quartos. Nossa janela dava para alguma ventilação e não tínhamos luz. O banheiro era sombrio e os tetos e as portas eram velhos e sujos.
A cama era confortável.
Located in Diamond Point, Lake George Escape - Campground is in the mountains, within a 10-minute drive of Shepard's Beach Park and Lake George Shoreline Cruises. This family-friendly campground is 6.6 mi (10.6 km) from Fort William Henry Museum and 6.7 mi (10.7 km) from Lake George Steamboat Company.
Relax on the private beach or enjoy other recreational amenities such as a waterslide and an outdoor tennis court. This campground also features complimentary wireless internet access, an arcade/game room, and tour/ticket assistance. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
You can enjoy a meal at Riverside Provisions serving the guests of Lake George Escape - Campground, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include laundry facilities and ATM/banking services. Free self parking is available onsite.
Make yourself at home in one of the 50 guestrooms, featuring kitchens with full-sized refrigerators/freezers and microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include separate sitting areas and coffee/tea makers, and housekeeping is provided once per stay.
Não é a confusão do nome (reservei a árvore dupla por Hilton, mas quando cheguei ainda é o antigo nome) e o tipo de quarto que reservai não me foi dado por qualquer razão (e trip.com já me compensou com uma parte do encargo de quarto) A estadia era grande
It was a great stay, hotel location is great, near to the falls. Room was big and looks like recently renovated, so all clean and nice. There are multiple restaurants and gaming arcades in the building. Couldn’t ask for more
Muito bom
104 avaliações
8,7/10
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CAD 270
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8.9/10
Very Good
GGuest UserThe hotel was in a great location, close to Main St., Saratoga Springs. The bed was comfortable and the room was very spacious. It was very nice to wake up in the morning and open the curtain and see horses practicing on the track.
MMs. ShaniquaOmgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice.
PLEASE NOTE:
There's a separate fee for breakfast if not selected when booking.
Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)!
We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional!
p.s. they also offer a seated bar area.
Overall: 10/10✨️
MMillerBobThis stay was not what I would call good... It was in fact a poor experience.
By this I mean.
I arrived at 3.50pm to get checked into a room that I was informed would be ready for check in at 3pm... The room was not ready, and i was told they would try to have it ready in 20-25 mins.
I explained that that was not acceptable. I was told I could wait in the lobby area...I again explained that that was not acceptable. Another employee jumped in to say, I could sit in the lobby. Now I am irritated. I explained in more detail that I could not very well change in the lobby, being that I had to change and get to a wedding in Yonkers for 5.30...He then started to challenge me. Started telling me how he didn't like the tone of my voice. I then dismissed him and suggested he move away and let me deal with the situation with the desk clerk...who by the way was VERY, VERY, helpful, and whom I had no issues with, because she was doing everything she could to accommodate. The real problem was with the cleaning crew and their supervisor , who kept telling her the wrong things. I even offered for them to allow me to change, and then they could have the room to complete getting it ready. They told her to tell me that it wasn't protocol for me to do that. To which I responded that it wasn't protocol to not have the room ready.
At this time the desk associate, Aaliyah, who as I said was very helpful, and who I had NO ISSUES with, and she knew that, suggested that I would be reimbursed 50% for all the stress that I encountered, and gave me the room key to allow me and my wife to change and be on our way. This is where I say common sense made more sense than ”protocol”.
So my review will be....Great job handling a difficult situation by the desk associate, Aaliyah...
Poor job by the room ready crew.
And a terrible job by the associate who decided to challenge me in what was a difficult situation, instead of finding a way to help.
5 STARS for Aaliyah
1 STAR for Cleaning Crew
(-0) for associate.
GGabbyDI am very happy to return to Changdao. The environment on Changdao is comfortable and pleasant. The hotel's environment is quiet, clean and comfortable, and parking is free. The front desk service is also good. The bed is a bit soft, but American beds aren't too hard. The air conditioner in the room is not very easy to adjust and is a little cold.
Disadvantages: The light in the bathroom is connected to the exhaust fan, which makes a lot of noise when it is turned on.
When we drove, it was easy to miss the hotel entrance. Every time we drove to the unknown building next door, we then circled back to the hotel.
OOla’s travel diaryThe location is absolutely unbeatable—being just steps from Central Park, Lincoln Center, and the subway made exploring the city so easy.
We also loved the atmosphere. The rooftop bar is a gem with a great vibe and beautiful view, good drinks, offering a perfect spot to relax after a day of sightseeing .
Our room was spacious, clean, and comfortable. If you are tall, it’s better to book a room with a king bed. The hotel’s design is great! There are many restaurants nearby and a Starbucks right downstairs
As a fun bonus for TV fans—the hotel is famous for being featured in Gossip Girl (as Chuck Bass's hotel) and the new Dexter: Resurrection series . It was exciting to stay in such an iconic spot!
GGuest UserWe had an amazing time I went with my sister for my 52th Birthday. Everyone at the resort was great, and the best part is its location. You can actually walk to Canada from the hotel! It’s less than a 30 minute walk to the border, but make sure you bring your passport and a few quarters for the bridge toll back to the USA, which is only $1.25.
The hotel staff were very friendly and helpful. We ordered room service and were impressed with the quick delivery and beautiful presentation. The resort also offers several dining options, a full casino, a spa, and a pool, making it a well- rounded destination whether you’re there to relax or explore.
GGuest UserGreat location, good restaurant, and comfortable beds. The location inside Saratoga Springs Park is very nice. The hotel is older and it definitely shows. We booked a Deluxe King which was large and had a walk in closet. The bathroom was small though and the room was not very well cleaned.
GGuest UserThe room was clean. It was in a wing of the complex that was separate from the main building and we had to cross an outdoor garden to get there. The toilet got clogged and maintenance arrived in 10 minutes to unclog. The Ac/heating unit was loud and kept going on and off all night. The buffet breakfast included was excellent in a lovely spacious dining area.
AAikapatWell, i understand that this is one is one of the most affordable accommodation in a prime location so the price is not cheap; however, i believe the room condition could be better
1. I found trace of glass shard in the room floor
2. The bathroom and toilet facility are quite small compared to room quantity
3. The bed condition is really bad and totally loosen
GGuest UserVisited the hotel for our family reunion. Have visited in the past. Starting with the good. Cindy was the best. We were going to arrive a day early. Cindy was very helpful and ensured the we could adjust our reservation and arrive a day early and keep the same room. Very happy with Cindy and her ability to assist. The breakfasts were good, clean and well stocked.
Now for the not so good. We were told room service would take place after 3 days. After our 4th evening we asked room services when our room would be done. They informed us we were on the list for the following day. We were given two towels. Next day, no room service. We again asked room service staff when our room would be serviced. They said they do the rooms once a week. Maybe a lack of communication. We did get fresh towels later in the day. The area in front of the hotel had tables and chairs to relax and meet. The bases of the tables contained cement. The cement was breaking up and bits of cement and dust was everywhere. It was never swept away the entire time we were there. My family had finished breakfast and we wanted to chat with the manager about some of the issues we were experiencing in the hotel. When we asked the receptionist we were told we could chat with him “if he had time”. We waited for more than 30 minutes in the dining area and he never came to us. We had used the same hotel in the past for family reunions but the place seems to have been going downhill.
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