Hotéis 4-Star em Oita Prefecture, Japan

The front desk staff who checked us in were very patient in explaining all the facilities and services, which we were very satisfied with. The breakfast was excellent, and they even had Ranoh eggs. The lobby had various yukatas available for rent, in both adult and children's sizes. The onsen (bathhouse) was a bit small, but offered nice night views of Beppu. We lost our room key upon checkout and had to pay 1500 yen for a replacement.

Gorgeous hotel on the bay in Beppu with stunning views of the sea and mountains. Hotel is modern and beautiful, influenced by traditional craftsmanship and architecture. Meals are delicious and draw on local delicacies. Service is so-so. Staff seem overwhelmed and distant. Lots of activities planned for guests, but noise doesn’t travel. Hot springs are relaxing, although there are only two baths inside and one, small one outside. Shop is not great. Would recommend the hotel consider selling some of the dish ware or toiletries in the bathroom or other crafts and or local products from Oita, etc.

One of the nice features of this hotel is that you can enjoy the onsen while looking out over the ocean. However, it is not very convenient without a car. I walked all the way from Beppu Station before discovering that the hotel offers a free shuttle bus. I’ve attached the shuttle bus schedule—I’d strongly recommend using it. The room was the biggest disappointment. Although it was advertised as a renovated, high-floor ocean-view room, it still felt very old. The bathroom was especially outdated, and there was a very high step between the bathroom and the room, making it easy to trip. The room really feels like it needs a proper renovation. Overall, the ocean-view onsen was enjoyable, but the rooms did not match my expectations.

The hotel's location is excellent; you can see it right from the JR station platform. After exiting the station, it's just a two-minute walk across the street. There's a Lawson convenience store right outside the hotel to the left. Upon entering the hotel, you're required to remove your shoes (they can be stored in lockers), and the entire hotel is shoeless and very clean. The room isn't large but is perfectly adequate. The bed is small, and the pillow is firm but very comfortable. The bathroom has a separate wet and dry area, which is great for families as it allows for simultaneous use without disturbance. On the 13th floor, there's a hot spring bath with both indoor and outdoor options, as well as private baths. No reservations are needed; you just go directly. If it's busy, you queue and wait; each person gets about 45 minutes. After soaking in the hot spring, there's free ramen and cold drinks available on the first floor at 10 PM. I really love the atmosphere of this hotel! The breakfast is plentiful and delicious, and the service is excellent. There's also a bus stop right outside the hotel where you can catch bus route 24 to Umi Jigoku (Sea Hell) without having to walk back to the JR station.

Celebrated 520 (May 20th) by booking a more upscale meal that day, and the experience was great ❤️. The location is fantastic! It's a 5-minute walk to Umi Jigoku (Sea Hell), so we went straight there after breakfast when it was less crowded. Regarding service, I have to say: it was the rainy season, and there were many staff members standing at the entrance, but they only bowed. It felt awkward watching adults and children run into the hotel in the rain to check in, and checking out involved carrying our own luggage in the rain too.

We checked in on 15 Jan, 2026 and planned to stay at the hotel for a nite. When we arrived the railway station , we walked around for a while and got a taxi outside the railway station to the hotel without paying the fare. Probably the hotel had arranged with the taxi drivers in that area that they will pay the fare directly. The check-in procedure is easy and comfy. 2 staff lead us to our room 小樓球。It’s a very nice room with 2 private onsen. The spring water is nice and made our skin very smooth. The hotel had arranged enough drinks for us, 3 alcoholic and 3 nonalcoholic. We had our dinner at ard 7pm. The presentation of the good is very good & eye catching. However, the quality of the sashimi was not very fresh. Taste of the tuna was a bit fishy and it’s wet and found bloody water after picked it up from the dish😓. I don’t eat beef and the hotel changed the 5 pcs of wagu to 3pcs of eel which didn’t taste very well. Not sure whether they grill it or not. Also they changed the beef that served with rice to miso and I didn’t think it’s fair enough. The breakfast on the next morning was up to standard. Bread was fresh and hot. Egg and sausage were quite good. Overall, service is good but the standard of dinner made me disappointed as I had informed the hotel at least one week before check-in and I think they have ample of time to adjust the menu for me. I’ve been to some other hotspring hotels with same request of not eating beef. They had changed my menu to chicken, pork or seafood like fish or shrimp and provide the equivalent size of meat for replacement.

The environment was great, the food was delicious, and everything was perfect. It was also a great way to enjoy the outdoor family hot springs with your partner or spouse. If the weather is nice in the evening, you can even see the stars.

The room is fully equipped with amenities, so you can literally just bring yourself. The hot spring bathhouse has two indoor pools and one outdoor pool. Towels and a water dispenser are provided on-site, and there are lockers with electronic locks for your belongings. The massage service is available in-room, and the masseuses are very professional, meticulously asking about areas to focus on or avoid beforehand.

The room was very pleasant and spacious, and the in-room onsen was very convenient. Both the public and private onsens were excellent, with beautiful views and hardly any other guests. The breakfasts and dinners were delicious; I highly recommend getting the half-board option. The hotel is located in a green area, perfect for walks.

This was my first time staying at a hot spring ryokan, and I wasn't quite sure what to expect. Upon arrival, we were offered welcome tea and snacks, and they even helped us take our luggage to the room. Our stay included dinner and breakfast, and the meals were incredibly rich and delicious. The main course for dinner was Wagyu shabu-shabu. If you don't eat beef, you can inform them in advance. If you wait until the day of, there might be an additional charge. The room was huge, split over two floors. The bedroom was on the second floor, while the first floor mainly consisted of the living room and a private hot spring area. The private hot spring even had both indoor and outdoor sections, which was a fantastic experience. Since I don't speak Japanese and only a little English, they were very patient in translating everything during our interactions (check-in, meal explanations, etc.). When checking out, they escorted us to our car. During check-in, they also asked if we'd like a ride to Yufuin Station upon check-out, but since we had a private car, we didn't use that service, so I'm not sure if there's a charge for it. Overall, it was a wonderful experience.