Hotéis 5-Star em Penang, Malaysia

This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍

Facing the ocean view with the fresh sea breeze and peaceful atmosphere was truly relaxing — we even forgot there was a TV in the room. The walking path on the ground floor, with the displayed items and photos, brought back wonderful memories of the past. The continental breakfast, along with nice coffee and tea, was another highlight of our stay. Whenever I travel to Penang George Town again, this will definitely be the only hotel I choose to stay at.

“I recently stayed at this hotel and overall had a very pleasant experience. From the moment I arrived, the staff were welcoming, professional, and always ready to assist with any requests. Check-in was smooth and efficient, which made a great first impression after a long journey. The room itself was clean, comfortable, and well-maintained. The bed was especially cozy, allowing for a good night’s sleep, and the amenities provided were more than adequate for a relaxing stay. I also appreciated the little details, such as complimentary toiletries and the overall quiet atmosphere, which made it easy to unwind. The hotel’s location is definitely one of its strong points. It was conveniently situated near key attractions, restaurants, and public transport, making it easy to get around without much hassle. This added a lot of value to my stay. That said, there are a few areas where improvement could be made. Some parts of the room felt slightly dated, and occasional delays in service were noticeable during peak hours. However, these were relatively minor issues and did not significantly affect the overall experience. Overall, I would recommend this hotel to travelers looking for comfort, convenience, and friendly service. With a few small improvements, it has the potential to be an even better place to stay. I would certainly consider returning in the future.”

The location is fantastic, right by two large shopping malls, making dining and shopping incredibly convenient—just a three to four-minute walk away. While you'll need a taxi to get to the old town attractions, it means the area is much quieter. There's a Hua Yang restaurant right under the nearby Gurney Plaza, and the wait times are much shorter than in Kuala Lumpur, so I finally got to eat there! The facilities are a bit lacking and can't compare to five-star hotels in China. However, the service is excellent, and they even offer a shuttle bus. Breakfast was a bit disappointing; they start clearing up right on time, and the variety isn't huge. Overall, the service was very good and proactive.

Had a smooth check in and got my room fast (probably coz i checked in around 5.30pm). Room was spacious and well equipped. It has a functioning kitchen with induction cooker, oven, dishwasher, pots pans, knife, cutting board, can opener, kitchen scissors, utensils, plates bowls including serving plates/bowls, strainer, dishwashing soap and sponge, dish rag and dish rack. A washer dryer (need to bring own detergent), microwave etc. Master bath is equipped with bath tub with sea view. Kiddies pool has slides and is covered with canopy so kids can play all day while being shaded. Place is nearby to main attractions and malls and the gurney drive is a great place to jog. Below has a small connecting mall with nice cafes. I will definitely come back here again

Very thoughtful and very friendly hotel team! They even provided kids amenities when I mentioned I bring two toddlers. Overall the experience is very great! Hotel is very new and clean, the water pressure is super strong as well, basement carpark provided is free too! The location is very strategic , walkable distance to malls and playground opposite. Kids love the kids club! Very toddler friendly even tho they doesn’t have playground, they have books, art and crafts and toys, the staffs there were very attentive to kids as well! Thumbs up! Will definitely recommend and come back again soon!

Everything was fine except the parking charges, which were completely mishandled. I was clearly told it would be RM9 per day with multiple entries and exits allowed. Yet on the second day, I was charged RM18 on my first exit. Naturally, I assumed it might include an advance charge for the third day.. but then on the third day, I was charged another RM9 anyway. That makes absolutely no sense. I raised this at reception during check-out, and I was told to text a provided number. I’ve sent multiple messages and no response whatsoever. Completely ignored. Yes, it’s “just” RM9 extra. But that’s not the point. If this is how casually you handle even small discrepancies, what does that say about your overall standards? And how many other guests are being overcharged without even realizing it? Frankly, this is unacceptable and extremely disappointing.

Em breve, a limpeza, o serviço e o design são absolutamente excelentes. A sala foi silenciosa graças à insularidade sonora impeccable, fazendo um sono tranquilo à noite longe da grua e da grua da cidade e de outros, o tempo que eu tenho dormir perfeito em um hotel. A manutenção de casas foi considerada de topo, não perfeita, porque havia poeira notável flutuando.O Pessoal é amigável e útil, e todas as necessidades foram satisfeitas, Mesmo que eu tivesse que perguntar. A segurança é o primeiro passo, os estranhos não conseguiram aceder ao piso específico sem cartão de quarto, porque o elevador não fornece o botão de piso.

A estadia Bday é UMA excelente alojamento.Tudo é excelente.A sala é Muito confortável.Todo o pessoal é Muito útil.A hospitalidade é excelente.Ambiente é Muito bonito, o hotel cheira bem. Recomendado para aqueles que querem ”a cura”2

Este é um DOS hotéis Mais bonitos que temos ficado.O pessoal é excepcional e extremamente amigável.O Ambiente é elegante e bem-vinda.As terras são impecavelmente manuseadas.A experiência de jantar é clássica, MAS razoavelmente barata. As quartos são bem cuidados, confortáveis e limpas.O buffet de pequeno-almoço TEM UMA ampla variedade de opções e é Muito delicioso.Este hotel é Muito remoto e está a 50 minutos de carro de Georgetown ...., MAS a vista do mar vale a pena viajar extra. Obrigado pelo Pessoal EM SEU conjunto por nos ter dado essas memórias duradouras. 💛💛