Hotéis 4 Stars em County Mayo, Ireland

Visited here for a work outing recently. Very impressive hotel with excellent facilities. Food and drink was served to the highest quality. The rooms were very spacious and well presented. Would highly recommend this hotel and will hopefully stay again in the future.

Booked over the phone for a Sat night, hotel put the booking into a Thursday night the month before. I didn't spot this detail on the confirmation as I've never encountered this issue before. While on return from business travel I get a Call on the Thursday night a month prior to ask if I am checking in, confirmation had been sent but I missed due to work travel. The following Saturday after this mess up I called to confirm my accommodation (for a burial of an English relative) the hotel then informed me they were now fully booked for said night, but had a room and would review and call me back - I followed up with an e-mail. I received no feedback, and 2 weeks before I need the accommodation I call and just get an absolute horrific response from the Manager - threats to debit my card, and she tells me my card was attempted for debit but rejected. Also told I need not discuss what happened as hotel knew it all Hopefully I will figure something else out as I have to travel - but in all my life I never experienced such AWFUL COMMUNICATION. Mistakes are made but own them - I should have checked confirmations, but am not responsible for entering the wrong date - the hotel did this.

The perfect venue in a gorgeous location for a special family gathering. From the beginning the team at this hotel were absolutely fantastic . After arranging a group event in their hotel they were so helpful arranging rooms , spa treatments and food . Beds were so comfortable and rooms with lots of space , the food was absolutely fabulous for all meals in the bar and such a nice breakfast and evening meal in Luseas Restaurant which was absolutely fabulous. The spa is so lovely if you would like a nice treatment their team are outstanding professionals. The staff were so helpful, kind and friendly. Thank you to Carmel , Emma in reservations for helping me with this , Our waitress Aoife (Luseas)for making our weekend so special. Sarah , Shamus and the Murray Family Galway

Disappointing trip to Ballina. Our first. Spent a Bank Holiday here and expected more. Arrived Saturday. Room was fine except for a constant loud buzzing sound from a fuse box. I had to manufacture earplugs from tissue paper to drown out the noise. Reported the issue to reception first thing next day and no problem, we were relocated later that day. Saturday evening, our first day, we arrived down to the bar/restaurant for a meal. Christening party in main restaurant so we made do with bar. Got menus and really liked the options available. However, it was realised we were on the weekend deal with a main course option. So main menu was replaced with a much limited free main course option. We persisted and had an adequate experience. No problem we reckoned we could go for the Crab etc.. when we dined there on Sunday. Leisure centre very Disappointing. Centre cold, water also cold. Ambiance zero. Nothing like photos on website. Warmed up in steam room before leaving. Overall experience poor. Staff very good. Sunday, spent the afternoon watching the football. Had been out and about for the morning but as M recovering from surgery she elected to stay in the room. I watched the footy in the bar. Tiny TV with everyone struggling to enjoy the experience. M arrives down at 6ish and I ask for a table for 2 for a main course. M still on crutches and tired not needing much, but wanted something quick and head back to room early. Eva Braun informs us NO availability until 8.15... despite the restaurant being empty.. I explained we are guests, would be approx. 60 minutes having a main... was told with no uncertainty that there was no availability.. the restaurant or the bar.. was told I could have service in reception.. *** Extraordinary Never had this kind of response in 40+ years Rang the Poacher. Restaurant they offered us a table at 7. Booked a taxi. Had an amazing meal. Got taxi home. Back in room at 9. We had a lovely evening in the Poacher. No thanks to Fraulein Braun...

This hotel was an unexpected gain for us. The location is a bit far, but the activities are very rich and the children can play for several days. It's a pity that we didn't play enough! The environment is good and the stay is very comfortable!

Stayed here for 3 nights. What a diaster. 8 couples not provided with rooms as requested. Staff not very helpful. Management said it was impossible to accommodate the 8 couples with rooms with walk-in shower as hotel was full. Large group leaving next morning and rooms would be available, but we would have to stay in the rooms allocated for 1 night. Not at all convenient. Large room, no charge point for phones, no toilet roll holder and no towel holder. Bed comfortable. Moved next morning. Some staff on duty at reception need to go to smile college. Again not as helpful as they could have been. 2nd room large n spacious. Would you believe there were 6 charging points for phones but still no towel or toilet roll holder. Where did you get 4 * from as not up to that standard. Bar staff run off there feet as there was only one on duty, brandy served in small glass, not a goblet, that’s not up to 4* . Goblets were sitting next to optics. Maybe bar staff should go back to school to find out what glass is for what drink. Food good n restaurant staff pleasant, especially Anna, who wasn’t on duty when we left although we had spoken to supervisor of restaurant to let her know about the service we received from this young lady. Won’t be staying again as the right hand doesn’t know what the left one is doing.

This was a great place to stay in Ballina; centrally located so that we could park our car and mostly walk where we needed to go. Also was able to have the desk call us a cab if we needed to go farther. The room was small, but the bathroom was spacious and the bed was quite comfy. The only thing not comfortable was the heat, but the hotel furnished us with a fan and we tried keeping the windows open. We spent one evening at the downstairs bar with friends, which was cozy with live music. We spent another evening with friends at the bar upstairs, which was also terrific for our needs. One evening we ate at the restaurant with a fabulous river view seat. Loved watching the fishermen while we ate. Actually saw them catching salmon in the river! Plus our meal was absolutely delicious and the staff was attentive. Finally, we had four breakfasts in the restaurant and the quality and quantity was terrific to get us through most of the day. Lots of variety to choose from, and they were open to flexible choices.

Visited here for a work outing recently. Very impressive hotel with excellent facilities. Food and drink was served to the highest quality. The rooms were very spacious and well presented. Would highly recommend this hotel and will hopefully stay again in the future.

Booked over the phone for a Sat night, hotel put the booking into a Thursday night the month before. I didn't spot this detail on the confirmation as I've never encountered this issue before. While on return from business travel I get a Call on the Thursday night a month prior to ask if I am checking in, confirmation had been sent but I missed due to work travel. The following Saturday after this mess up I called to confirm my accommodation (for a burial of an English relative) the hotel then informed me they were now fully booked for said night, but had a room and would review and call me back - I followed up with an e-mail. I received no feedback, and 2 weeks before I need the accommodation I call and just get an absolute horrific response from the Manager - threats to debit my card, and she tells me my card was attempted for debit but rejected. Also told I need not discuss what happened as hotel knew it all Hopefully I will figure something else out as I have to travel - but in all my life I never experienced such AWFUL COMMUNICATION. Mistakes are made but own them - I should have checked confirmations, but am not responsible for entering the wrong date - the hotel did this.

The perfect venue in a gorgeous location for a special family gathering. From the beginning the team at this hotel were absolutely fantastic . After arranging a group event in their hotel they were so helpful arranging rooms , spa treatments and food . Beds were so comfortable and rooms with lots of space , the food was absolutely fabulous for all meals in the bar and such a nice breakfast and evening meal in Luseas Restaurant which was absolutely fabulous. The spa is so lovely if you would like a nice treatment their team are outstanding professionals. The staff were so helpful, kind and friendly. Thank you to Carmel , Emma in reservations for helping me with this , Our waitress Aoife (Luseas)for making our weekend so special. Sarah , Shamus and the Murray Family Galway

Disappointing trip to Ballina. Our first. Spent a Bank Holiday here and expected more. Arrived Saturday. Room was fine except for a constant loud buzzing sound from a fuse box. I had to manufacture earplugs from tissue paper to drown out the noise. Reported the issue to reception first thing next day and no problem, we were relocated later that day. Saturday evening, our first day, we arrived down to the bar/restaurant for a meal. Christening party in main restaurant so we made do with bar. Got menus and really liked the options available. However, it was realised we were on the weekend deal with a main course option. So main menu was replaced with a much limited free main course option. We persisted and had an adequate experience. No problem we reckoned we could go for the Crab etc.. when we dined there on Sunday. Leisure centre very Disappointing. Centre cold, water also cold. Ambiance zero. Nothing like photos on website. Warmed up in steam room before leaving. Overall experience poor. Staff very good. Sunday, spent the afternoon watching the football. Had been out and about for the morning but as M recovering from surgery she elected to stay in the room. I watched the footy in the bar. Tiny TV with everyone struggling to enjoy the experience. M arrives down at 6ish and I ask for a table for 2 for a main course. M still on crutches and tired not needing much, but wanted something quick and head back to room early. Eva Braun informs us NO availability until 8.15... despite the restaurant being empty.. I explained we are guests, would be approx. 60 minutes having a main... was told with no uncertainty that there was no availability.. the restaurant or the bar.. was told I could have service in reception.. *** Extraordinary Never had this kind of response in 40+ years Rang the Poacher. Restaurant they offered us a table at 7. Booked a taxi. Had an amazing meal. Got taxi home. Back in room at 9. We had a lovely evening in the Poacher. No thanks to Fraulein Braun...

This hotel was an unexpected gain for us. The location is a bit far, but the activities are very rich and the children can play for several days. It's a pity that we didn't play enough! The environment is good and the stay is very comfortable!

Stayed here for 3 nights. What a diaster. 8 couples not provided with rooms as requested. Staff not very helpful. Management said it was impossible to accommodate the 8 couples with rooms with walk-in shower as hotel was full. Large group leaving next morning and rooms would be available, but we would have to stay in the rooms allocated for 1 night. Not at all convenient. Large room, no charge point for phones, no toilet roll holder and no towel holder. Bed comfortable. Moved next morning. Some staff on duty at reception need to go to smile college. Again not as helpful as they could have been. 2nd room large n spacious. Would you believe there were 6 charging points for phones but still no towel or toilet roll holder. Where did you get 4 * from as not up to that standard. Bar staff run off there feet as there was only one on duty, brandy served in small glass, not a goblet, that’s not up to 4* . Goblets were sitting next to optics. Maybe bar staff should go back to school to find out what glass is for what drink. Food good n restaurant staff pleasant, especially Anna, who wasn’t on duty when we left although we had spoken to supervisor of restaurant to let her know about the service we received from this young lady. Won’t be staying again as the right hand doesn’t know what the left one is doing.

Visited here for a work outing recently. Very impressive hotel with excellent facilities. Food and drink was served to the highest quality. The rooms were very spacious and well presented. Would highly recommend this hotel and will hopefully stay again in the future.

The perfect venue in a gorgeous location for a special family gathering. From the beginning the team at this hotel were absolutely fantastic . After arranging a group event in their hotel they were so helpful arranging rooms , spa treatments and food . Beds were so comfortable and rooms with lots of space , the food was absolutely fabulous for all meals in the bar and such a nice breakfast and evening meal in Luseas Restaurant which was absolutely fabulous. The spa is so lovely if you would like a nice treatment their team are outstanding professionals. The staff were so helpful, kind and friendly. Thank you to Carmel , Emma in reservations for helping me with this , Our waitress Aoife (Luseas)for making our weekend so special. Sarah , Shamus and the Murray Family Galway

There was blood spots on our towels and toilet paper shoved in the peephole. The television was off to the side, directly across from the bathroom door, which made it uncomfortable to watch. There was a mirror directly across from the bed, which is really where the TV should've been. There was also no sockets on one side of the bed, which, while an inconvenience, wasn't really a deal breaker. Room was generally grubby. We had extremely loud neighbours, which security dealt with very swiftly once notified. I have stayed in this hotel previously, and the breakfast has really gone downhill. Myself and my partner both ordered the ”full Irish” breakfast, which was a rasher, two sausages, a rubbery fried egg, and a black pudding slice. On the menu it said we could choose how our eggs were done, however our waitress didn't ask us. The buffet is seriously lacking in options. As we weren't full from our meagre breakfast, we went to the buffet. My partner got a croissant which was stale (at 8am!) There were about 8 slices of salami and cheese, and we were there at 8am! I don't want to know what state it was in later on in the morning! The staff at reception, leisure centre and bar were very nice and helpful.