The hotel is in best location to see table mountain and visit Cape Town. Our room on the 14. Floor is so big and luxury. The personal in Taj hotel are all so friendly and helpful, they try their best to satisfy the guests. The food and wine are fantastic!
O Westin, Cape Town, é um hotel antigo, MAS continua a manter a sua presença, qualidade e um nível elevado no Cape Town.Ficámos aqui por oito dias, durante um 60o aniversário de um amigo no Cape Town.
Ocupamos um quarto executivo e também tivemos acesso ao clube executivo no 19o andar, com um bom lenço, cama de Alto nível. Por isso, tivemos que apresentar UMA queixa sobre a natureza rápida Da limpeza Da nossa sala no Segundo dia Da nossa estadia.A cama não FOI feita corretamente, o chão de telhado não estava limpo, e a casa de banho estava metade limpa. Não é bom para um hotel 5-star. Após a queixa, o guardião de casa alterou a norma e o padrão de limpeza foi elevado para o Melhor padrão para a duração Da nossa estadia.
Nós também ordenámos comida do serviço de quartos e metade do que ordenámos não foi trazido - eles nos deram outra coisa, mas depois de esperar 45 minutos para que a ordem original fosse trazida para nós, aceitámos relutantemente a ordem errada, Come o alimento e depois apresenta as nossas queixas Mais tarde.
O buffet de pequeno-almoço estava bem, MAS não havia nenhuma Grande seleção de carne fria Na seção de carne fria.
Por último, a prestação de serviços globais por parte de alguns funcionários precisa de melhorias significativas. Alguns empregados do restaurante estão muito altos quando falam uns com os outros, e alguns até mesmo dão má atitude e inconveniente/viva aos seus clientes. É Como se eles se sentissem que eles nos fazem, seus clientes, um favor, servindo-nos, não o suficiente para um hotel desta qualidade, e alguns desses funcionários precisam ser retraídos.
Globalmente, gostamos Da nossa estadia no Ocidente e vamos certamente voltar lá quando visitar a próxima cidade de Cabo.
Hotel próximo a Cape Town CBD,Cidade do Cabo5% dos visitantes escolhem essa área
UUsuário convidado2025.05.12
Cool boutique hotel with large rooms. Great rooftop restaurant for breakfast serving excellent choices of food ! Only downside is it’s located on a pedestrian street and taxis cannot drop off in front of hotel, and I was a bit concerned as I arrived very late at night.
My recent stay at Pullman Cape Town was overall very pleasant. The hotel itself is modern, well-maintained, and conveniently located in the heart of the city. The lounge area is a real highlight stylish, comfortable, and offering an excellent selection of wines that showcase some great South African labels. It’s a perfect spot to unwind after a long day exploring the city.
The front desk and reception staff were outstanding friendly, attentive, and efficient throughout the stay. However, this high standard of service doesn’t quite carry through to the restaurants. Service there can be inconsistent, with some staff being great while others seem a bit disengaged.
Breakfast was the most underwhelming part quite average with a limited selection, especially compared to the overall standard of the hotel. It’s functional but not memorable.
On the plus side, the property offers free parking, which is a big advantage in central Cape Town, though it’s worth noting there’s no valet service.
Overall, Pullman Cape Town delivers a comfortable and upscale stay with great hospitality at the front desk, an elegant lounge, and excellent wines just don’t expect the same polish at breakfast.
Estadia maravilhosa no Pepperclub - recomendo. Escolhemos celebrar um grande marco na África do Sul para criar memórias muito especiais. Viajamos de Joanesburgo, passando por Nambiti até Durban e depois para a Cidade do Cabo, e reservamos o Pepperclub para ter um final de viagem relaxante. A localização é ótima, perto de Bo-Kaap, mercados locais e seguro para caminhar. Não tivemos problemas para chegar aonde precisávamos ir. O hotel é muito limpo, incluindo as áreas comuns, a academia e, claro, os quartos. No entanto, o serviço de limpeza deixou a desejar, sendo mais típico de um hotel 4 estrelas - pedidos simples como cobertores extras precisavam ser solicitados, e a arrumação do quarto acontecia todos os dias, mas era inconsistente (às vezes o banheiro era limpo e reabastecido, outras vezes não). Da mesma forma, o serviço era inconsistente, mesmo com a recepção/concierge sempre bem abastecida - Godfrey sempre nos cumprimentava com entusiasmo, e havia outro gerente de plantão que era muito diligente e fazia um bom acompanhamento. No entanto, quando Godfrey não estava de plantão, a recepção era mais discreta, e os funcionários da recepção não eram exatamente calorosos e nem sempre eficientes.
Os funcionários do restaurante foram sempre muito atenciosos e simpáticos. O café da manhã era ótimo, com uma boa seleção de opções no buffet e à la carte, servidas rapidamente. As opções de almoço também eram boas e o serviço de quarto era eficiente.
O spa era excelente, com ótimas massagens e tratamentos. A academia é boa, embora um pouco pequena, e, para esclarecer, a piscina não é aquecida (mas é linda). Não tivemos a oportunidade de experimentar o cinema Odeon privativo, mas eles só exibiam filmes antigos, não os lançamentos mais recentes encontrados nos cinemas Odeon públicos.
Os quartos ofereciam vistas incríveis da Table Mountain e da Lion's Head. O hotel atendeu aos nossos pedidos especiais de check-in antecipado, quartos conjugados e ainda decorou o quarto e providenciou bolo e champanhe para comemorar nosso aniversário – toques adoráveis. Você não se arrependerá da sua estadia, mas talvez não se sinta compelido a se hospedar lá novamente.
Hotel próximo a Camps Bay,Cidade do Cabo20% dos visitantes escolhem essa área
NNEIL-DEVON2025.07.29
This stay was absolutely magnificent from arrival to departure, upgraded as we arrived at the hotel. The staff, incredible! Always doing more than asked, going out of their way to assist in making plans, arranging transport or just providing extra information.
Shout out to Claudia, who was patient and articulate. She stopped her work in order to attend to me at all times.
Shout out to Dewald, humorous, witty and exquisitely piquant. Always up for a conversation amd willing to make anything amd everything more convenient for the guests.
Rennia and Alice, ebullient and light-hearted, i felt the care and meticulous nature of their work through all they did, and the smiles they provided, thank you!
The entire staff, quite warm and accommodating! Clean room, aesthetically modern and quaint.
100% recommended, convenient location for all your needs!
Hotel próximo a Camps Bay,Cidade do Cabo20% dos visitantes escolhem essa área
KKatherinaA2025.05.31
В восторге от отеля! - другими словами и не скажешь. Очень комфортный и большой номер с видом на океан, кухня с продуктами, всё очень удобно. Расположен через дорогу от пляжа. Милые девушки на ресепшн - помогли вызвать такси, а так как у меня не было наличных, только карта, то помогли провести платеж через отель. А потом ещё и донесли мой чемодан до такси и погрузили его, таксист даже из машины не вышел. Не ожидала такого от убера в ЮАР... Видимо там так принято.
Este hotel está no centro da CBD. É mais próximo de muitas instalações locais e de longa rua. O pessoal do hotel é muito amigável e útil. O pequeno-almoço TEM UMA variedade de opções e o restaurante está aberto até tarde à noite, e TEM cozinha local e internacional, Como a corda corta coreana e o rolo de primavera vietnamita.As quartos são Muito limpos e espaçosos. Eles têm o Grotto Spa no hotel que EU recomendo. Eu sugiro que você verifique se você planeja visitar a Cidade do Cabo.
Centrally located, very chique styled hotel with warm and accommodating hospitality. Stunning panoramic views in the top deck restaurant “Utopia”. Only down side is that the roof top swimming pool is no longer available.
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Amazing
BbibrewdogDisappointing — Not the Taj Experience I Expected
I stayed one night at Taj Cape Town and, having stayed, worked, and studied at other Taj properties worldwide, I left feeling that this hotel does not deliver the signature “Taj” experience.
Location: Excellent — centrally located and convenient for business and sightseeing.
Rooms: Very good. The guest room was well-appointed, comfortable, and met the standard I expect from a five-star property. No complaints on accommodations.
Food & Beverage: Below expectations for a Taj. The breakfast buffet was serviceable but average — acceptable for a quick meal, but nothing memorable in terms of variety, presentation, or quality. The on-site Asian restaurant is extremely small (about five tables) and suffers from poor ventilation: the exhaust does not appear to function adequately, so the space quickly fills with an oily cooking smell that lingers and detracts from the dining experience. The food itself was below the quality I would expect from a Taj-branded restaurant.
Service & Brand Feel: This is where the hotel most noticeably misses the mark. While staff were professional, the overall atmosphere lacked the warm, polished service and attention to detail that distinguishes other Taj properties I have experienced. It felt more like a standard city hotel operating under the Taj name rather than a hotel delivering the full Taj brand promise.
Value: Concerning. The hotel charges approximately INR 2,000 per day for parking — a steep add-on that should be clearly communicated up front and factored into the overall value proposition.
Summary: The location and rooms are strong points, but the average breakfast, a small and poorly ventilated Asian restaurant, and an overall absence of the characteristic Taj hospitality leave this property short of expectations. If you are seeking the classic Taj experience, this particular hotel may not meet that standard.
LLeightonLovely stay at Pepperclub - recommended. We chose to celebrate a big milestone in South Africa to create some very special memories. We toured from Joburg, through Nambiti to Durban and then onto Cape Town, and we booked Pepperclub to have a pampered end to our trip. The location is great, near Bo Kaap, local markets and safe to walk around. We had no problem getting where we needed to go. The hotel is very clean including the communal areas, gym and of course the rooms. However, housekeeping was more 4* - simple requests like extra blankets needed to be chased, and the turndown of the room happened every day but was inconsistent (sometimes the bathroom was cleaned and restocked, sometimes not). Similarly, the service was inconsistent even through the reception/concierge was always well staffed - Godfrey always greeted us enthusiastically, and there was another duty manager that was very diligent and followed-up well. However, when Godfrey was not on shift the welcome was more muted, and the staff on reception weren't exactly warm and not always efficient.
Restaurant staff were always very warm and friendly. Breakfast was great - with good selection of buffet and a la carte options served swiftly. Lunch options were good too, and room service was efficient.
Spa was excellent with very good massages and treatments. The Gym is good, though a little small, and for clarity the pool is not heated (but is beautiful). We didn't get a chance to try the private Odeon cinema, but they only had older movies not the newer ones found at public Odeon cinemas.
Great views of Table Mountain and Lions Head from the rooms. The hotel were able to grant our special requests of early check-in, inter-leading rooms and they dressed the room and provided cake and bubbly to celebrate our anniversary - lovely touches. You won't regret your stay, but you may not be compelled to stay again.
AAnonymous User服务 friendly taff with good smile. they all speak softly
设施:bath room is big with 2 basins🤗 swimming pool has warm water with good view
great breakfast with nice coffee.
BbibrewdogMy recent stay at Pullman Cape Town was overall very pleasant. The hotel itself is modern, well-maintained, and conveniently located in the heart of the city. The lounge area is a real highlight stylish, comfortable, and offering an excellent selection of wines that showcase some great South African labels. It’s a perfect spot to unwind after a long day exploring the city.
The front desk and reception staff were outstanding friendly, attentive, and efficient throughout the stay. However, this high standard of service doesn’t quite carry through to the restaurants. Service there can be inconsistent, with some staff being great while others seem a bit disengaged.
Breakfast was the most underwhelming part quite average with a limited selection, especially compared to the overall standard of the hotel. It’s functional but not memorable.
On the plus side, the property offers free parking, which is a big advantage in central Cape Town, though it’s worth noting there’s no valet service.
Overall, Pullman Cape Town delivers a comfortable and upscale stay with great hospitality at the front desk, an elegant lounge, and excellent wines just don’t expect the same polish at breakfast.
GGuest UserVery good, clean, live on the upper floors overlooking the beautiful scenery of Cape Town, especially when you get up early, very good, there are many types of breakfast, very delicious, it is recommended,
KKeyloThis hotel is in the centre of the CBD. It’s closer to many local amenities and long street. The hotel staff are very friendly and helpful. Breakfast has a variety of options and the restaurant is open until very late at night and has local and international cuisines like Korean short rib and Vietnamese spring roll. The rooms are very clean and spacious. They have The Grotto Spa within the hotel which I highly recommend. I definitely would suggest you check it out if you plan to visit Cape Town.
LLikeAStarSanbona Wildlife Reserve is a league of it's own. Our driver picked us up from Cape Town and it took about 2 and a half hours to reach the gate of Sanbona
From the gate to our glamping tents was another 90 mins drive into an expansive dessert - 62,000 hectares
We got real lucky and saw Lionesses, Cheetah, Giraffes, Hippos, Rhinos, Baboons, Elephants etc. Our Guide Joe was absolutely fantastic and knowledgeable
The glamping tents were so spacious, connecting you right back to nature with outdoor showers, jacuzzi etc
Our meals were fantastic, and they can accommodate to most dietary restrictions. We ended up trying both the Springbok, Kudu, Hake, Kingklip - all local delicacies
Love how South African wines were included in our full board experience allowing us to sample Bruts, Rosé and even their Pinotage
We ended the evening stargazing as usual, this time being able to see both the Southern and Northern Hemispheree
NNEIL-DEVONThis stay was absolutely magnificent from arrival to departure, upgraded as we arrived at the hotel. The staff, incredible! Always doing more than asked, going out of their way to assist in making plans, arranging transport or just providing extra information.
Shout out to Claudia, who was patient and articulate. She stopped her work in order to attend to me at all times.
Shout out to Dewald, humorous, witty and exquisitely piquant. Always up for a conversation amd willing to make anything amd everything more convenient for the guests.
Rennia and Alice, ebullient and light-hearted, i felt the care and meticulous nature of their work through all they did, and the smiles they provided, thank you!
The entire staff, quite warm and accommodating! Clean room, aesthetically modern and quaint.
100% recommended, convenient location for all your needs!
GGuest UserThe hotel breakfast was very good. The view was awe inspiring. The room had great coffee available. Staff were super helpful and friendly. Brown eyed manager was really patient with my grandmother and really professional. Loadshedding was a bit of a problem because in the middle of the night the generator switched of and Gran couldn't make it to the bathroom in the dark. The bathroom ventilation was a bit of a problem and the room air conditioner didn't work. For the price I would say it was reasonable but improvements can be made in terms of small helper lights on the stairs. The swimming pool is heated and looks out onto the stars which was awe inspiring to see. Overall I would definitely recommend this hotel.
GGuest UserSo good we are staying longer!
Apart from the obvious draw of the fantastic golf course onsite the hotel and spa are a real treasure. Breakfast is to a very high standard. Rooms are spacious but the real bonus is the spa and facilities. Unlike other hotels on the garden route with high costs and limited availability the range of treatments on offer is excellent, staff work hard to fit you in and they are very reasonably priced too.
Reception staff are very helpful and ensure you are aware of all the local walks and things to do.
I’d definitely stay again…. We are already staying longer than originally planned.
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Informações sobre viagens locais
Quantidade de hotéis
138
Quantidade de avaliações
6,497
Maior preço
SEK 68.190
Menor preço
SEK 802
Preço médio (fins de semana)
SEK 6.950
Preço médio (dias úteis)
SEK 6.777
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