Hotéis 3-Star em Wellington Region, New Zealand

Hotel location is very good, in the center of Wellington, the parking lot is on the upper floor, to go up a steep slope, parking fee 15 NZ / day. The interior decoration is a bit antique and has a sense of history. The downside is that I arrived at the hotel on Christmas Eve, and the front desk was closed (should be at 7 pm), saying that I sent an email to me, but I didn't find it in fact. Still the cleaning guy, contacted me, opened the key box, and got the key.

The hotel's location is excellent, making it very convenient for getting around, and there are plenty of dining and shopping options nearby. The room was clean and tidy, with comfortable bedding, and the soundproofing was good, so I had a great night's sleep. The front desk staff were warm and professional, and check-in and check-out were very efficient. Overall, the experience exceeded my expectations; it's great value for money, and I'll definitely choose to stay here again next time. Highly recommended.

The hotel is located in the city center, close to Cuba Street, a very convenient location. The staff are all of Indian descent and very friendly. A NZ$100 deposit is required upon check-in, payable in cash or by bank card. Front desk hours are 8:00 AM – 7:00 PM; check-in outside of these hours may be inconvenient. I checked out outside of these hours, and the staff were very considerate, refunding my cash deposit a day in advance, which was a big plus. The room photos differ slightly from the actual room, a bit misleading, and the hotel does not have a communal kitchen. However, the price is affordable, and given its city center location, it offers excellent value for money and is generally very affordable.

The location is quite convenient, there are many restaurants around the building, especially many Chinese restaurants. The transportation is also quite convenient, the overall environment is quite clean, and the facilities are quite complete.

In the heart of the downtown city close to the action if you like to go out in the evening. We missed the airco as it was warm on our room. We had nice view on the church next to the hotel

I have enjoyed my stay in Richmond Hotel. The staff is very accomodating. I have arrived past the check-in period and still managed to check-in through the help of Dinah😊, even left some fresh milk in the fridge. I really appreciate it coz I was so hungry and tired after a long bus journey😊. I also loved the bed, it aids with my sore body after a 12hr bus journey.

I extended my stay in Room 326 and the 6 electrical wall plugs in the room were not working from 26th December until I checked out on the 28th. The front desk personell worked it out from the main switchboard on the evening of the 26th, but it was out again in the early morning of the 27th. Room lights were working well accept for the power outlets. Unreliable service. I had to lie by the main door to use the corridor electrical wall plugs.

The in-room facilities, like the cabinets and drawers, were a bit dated but still functional; everything else was pretty good. Also, I booked a King Room, but the 'king bed' was actually two twin beds pushed together. There was a gap in the middle, and if you happened to sleep there, you might accidentally shift the bed. If this bothers you, you might want to reconsider. Otherwise, everything else was decent. The room was quite spacious, and its downtown location was convenient. The only minor issue was some motorcycle noise from the street at night, but it wasn't frequent. Finally, regarding the service, I'm docking one point here. The hotel initially requested my credit card details for their system to charge for any potential damages. This isn't an issue in itself, but the lady who checked me in explained it unprofessionally, which made me a bit wary. In reality, this charge was a pre-authorization done through a POS machine via the bank system, which is quite secure, rather than being stored in their own system. Furthermore, the receptionist took my credit card and processed the authorization herself, which I found unreasonable. At another hotel I stayed at, the front desk clearly explained it was a pre-authorization and brought the POS machine to me so I could swipe my card myself after confirming. If I swipe it myself and something goes wrong later, I'll take responsibility. But if someone else handles my card, I'll think of that incident if an issue arises, even though this particular operation seems safe. I'm just saying it's neither professional nor standard practice. She just took my credit card, and I didn't confirm the entire process. However, since no substantial problems occurred, I still find it acceptable, just a bit annoying. Other than that, everything else was quite good, and I would still recommend it, though I hope they improve their service procedures through better training.

Location on doorstep to bars and restaurants. Loved the concept of a studio accommodation. Beds very comfy! Walking distance to all areas. Staff welcoming .

Always thoroughly enjoy my stay here. Very convenient, a step away from central Courtenay Place. Parking is convenient and easily accessed. Rooms are fully equipped with kitchenette that has its own dishwasher/cooktop/fridge etc. super comfy bed and nice little balcony. Really nice open plan bathroom/wet room and lighting is great for dolling up! It’s the PERFECT spot for a night out on the town. Always will be booking here for when I am needing to spend my night in Central Wellington for events. Christian H at the counter is a very nice and welcoming work colleague.