Hotéis 4-Star em Bicol, Philippines

The hotel offers a free airport shuttle. Filipinos really have excellent taste in music! It was a delight listening to great music while enjoying the views of the distant volcano and street scenes. They even gave our child a bag of candy at check-in. If you need anything, just make a call, and a staff member will bring it very quickly. Regardless of whether you've finished them, the hotel replenishes the toiletries every day – very thoughtful. It's only a 50-peso tricycle ride to SM Mall. I also noticed they offer in-room massages and day tour bookings. We made a last-minute booking for a driver that morning, and he waited for quite a while since he was far away. I recommend booking the night before. The driver was incredibly attentive throughout our trip, always keeping an eye on us while we explored. We just walked around, and he'd follow closely in the car. I once hired a driver in Xinjiang, and they weren't nearly as attentive. This level of service is a first for me! It really makes me envy wealthy people, haha. My only regret is not booking a mountain view room, but you can still get beautiful volcano views from the rooftop bar's balcony and even from the parking lot. The water quality in Legazpi isn't great; the filter turned brown instantly when I turned on the tap. I recommend bringing a filtered showerhead. On our second night, the power went out nine times. Also, the breakfast wasn't very good.

A very convenient place to stay! The hotel is well located, with easy access to the main square where you’ll find plenty of shops, restaurants, and other amenities. It’s also a great base for exploring the area by scooter — the oceanfront promenade is just a short ride away and offers stunning sunset views with Mayon Volcano in the background. The breakfast was good and had everything we needed, and coffee was offered as well. We also appreciated the free secure parking in the courtyard, which made traveling by motorbike very convenient. Overall, a comfortable and practical choice for anyone visiting the area.

Had some issues with our stay, but I was truly impressed by how the staff handled it. The air conditioning wasn’t working properly in the middle of the night as I had hoped, I brought this attention to the front desk during the morning and I have to say, their response was quick and professional. They apologized for the inconvenience, and within a short time, they resolved the issue, fixed the problem and gave us free goods from the hotel.

I enjoyed my stay overall and I’m satisfied with the hotel. The room and bathroom were clean and nice, and I also used the pool and gym which were both good. The breakfast buffet had a good selection and the staff was kind and welcoming. The only downside was that the AC in my room wasn’t very strong. Also, my room had a connecting door with the next room, so the sound insulation wasn’t great. We could hear the neighbors talking and their TV late at night. Aside from that, I had a pleasant stay and would still recommend the hotel.

Excellent rooms and bathroom, although the bar bathrooms were ok I guess... Amazing view from the 2 infinity pools and the location near the beach was perfect. Our Butler, Ate Georgina was very kind and helpful. She even gave us a hike to her hometown and the food there was awesome! The only downside was that we came a few days after a hurricane so some services were closed, though we were advised about the situation prior and we were okay with it. I recommend coming here on your holidays to the Philippines!

This place is very cozy. Unique to its room size and cleanliness is superb. The food is giving..and it's location is along with the nearby fast food in the city.. I will definitely go back there for some future bookings especially spending nights before departure.

Very accommodating and excellent service

Accomodating and Good Services

Very good. Recommended.