Hotéis 5-Star em Sabah, Malaysia

I expected a great hotel stay and they delivered. All the staff were lovely. Thank you for that. My only issue is the lack of room information regarding what is available in the hotel. Normally I would expect marketing information and menus for restarunt and bar in the room. The TV does give room service menu but was not required. Fortunately we found Ben, the Concierge in the lobby who very kindly explained what we asked, and provided a map for the area. Very welcome. Thank you very much.

Our recent stay at Shangri-La Tanjung Aru was truly magical. We were visiting to celebrate two very special milestones: our 5th wedding anniversary and our youngest daughter’s 1st birthday. Before our arrival, I reached out to the resort to share our situation, hoping for a smooth stay with two young children. Ezmareena Ismail (Nurish) responded promptly, ensuring that the resort was well aware of our needs. Upon check-in, a gentleman named Jordan (if I recall correctly) went above and beyond by upgrading our room to better accommodate the extra bed we requested for the kids. The surprises didn't stop there. When we entered the room, we were deeply moved to find a thoughtful letter and beautiful flowers prepared by the staff to celebrate our anniversary. It was a heartwarming gesture that made us feel truly valued. Throughout our stay, Melania kept in constant touch via text messages to ensure we had everything we needed and were comfortable. Thanks to the incredible staff and their genuine hospitality, our family had a blissful and memorable holiday. I cannot recommend Shangri-La Tanjung Aru enough for anyone looking for an exceptional experience. We are so grateful for the wonderful memories!

This place seriously blew me away. Located above Imago mall and styled like a high-end hotel, the room felt ultra-luxurious from the moment I walked in. Yes, it’s on the pricier side — but you can see and feel where the money goes. Every detail screams premium: a Dyson hairdryer, thick and fluffy slippers, electronic blinds, touch-control lighting, and a stunning bathtub that instantly sets the mood for a relaxing stay. The design is sleek, modern, and Instagram-worthy in every corner. What truly sets this place apart is the generosity in amenities. Instead of the standard small bottled water, they provide 1500ml drinking water, plus free-flow drinking water and soft drinks to enjoy anytime. Even the Starbucks cups added a classy, thoughtful touch that made the stay feel extra special. On top of all that, parking is provided, making it incredibly convenient — especially with the mall right downstairs. This isn’t just a place to sleep — it’s an experience. If you love luxury, comfort, and those little details that make you say “wow”, this place absolutely delivers.

I have to say this is one of the best hotels that I have ever visited. The hotel room is dustless, very clean. The location is very strategic, less than 5 minutes walk to go to Todak waterfront to enjoy seafood, or another 5 minutes walk in opposite direction to go to Suria mall for shopping. The staff here are friendly and dedicated in their services.After checking in, the staff gave me a call to ask me whether I am happy with the condition of the room. The breakfast is awesome, many varieties and very tasty. I am a demanding person, but this hotel does not disappoint me. It should be a role model for other hotels to follow.

Thank you for providing an all-in-one environment for busy professionals like me. A place where I can work, meeting old friends, and at the same time allow my 3 boys to enjoy themselves safely. The availability of both a swimming pool and a small beach, with lifeguards on duty, gave me peace of mind throughout the day. the room was also clean and convinient for us also to enjoy beautiful morning sunrise. I was able to continue my work comfortably, spending time reading and writing on my laptop by the pool, surrounded by beautiful seaside scenery while watching my son playing. The experience was further enhanced by the availability of good food at the restaurant despite busy with customer, waitress e.g Ms Shamira and all were very helpful. Added with relaxing drinks in the evening while listening to live band performances, and quiet moments of healing by the beach, resting on the sofa with the sound of the sea. The staff were friendly and helpful, e.g Mr Alex and the team, who made our stay even more pleasant. Hopefully, we will have the opportunity to come again.

Stayed for 3 days and 2 nights. The unit is suitable for two couples, a small family, or a group of four. The location is near town, which is very convenient. The owner is easy to communicate with. There is no deposit required upon check-in, and the check-in process is simple—just follow the given instructions. Check-out is also easy; just leave the key in the mailbox. The unit has 2 bedrooms, 1 bathroom, a small living room with a TV, and a small kitchen. A refrigerator is provided. The water heater works well, and there are 3 air conditioners. The TV has Netflix available, but you need to use your own account. The lift is fast and not crowded. For reference: Parking is paid parking — approximately RM3 for the first 2 hours, then RM1 for subsequent hours, up to a maximum of RM15 per day. There is no washing machine in the unit, but a laundry is available on the ground floor. Guests have access to the swimming pool. For Muslim guests: no sejadah (prayer mat) is provided, so please bring your own. Note: Hopefully, the owner can continue maintaining the unit to be more Muslim-friendly, as we would love to stay here again in the future. Thank you.

Hyatt Centric Kota Kinabalu is probably the best place to stay in the entire city, not just for the rooms, but for everything else as well. The hotel is modern, very clean, and the service attitude from every single staff member is outstanding, from check-in to housekeeping to restaurant and bar teams. The pool and views on the 23rd floor are amazing, and the gym, while slightly small, has a really nice mountain view. Breakfast offers a great variety, and à la carte options are included at no extra cost, which is a big plus. The bar is excellent, especially during happy hour with buy-one-get-one-free deals on selected drinks. Honestly, the hotel was so comfortable that we barely wanted to leave, even just for a walk outside. Special thanks to Natalie at check-in, who was incredibly friendly, patient, and welcoming. She even upgraded us from a city-view room to a mountain-view room, which made the stay even more special. At the bar, Alvin was tirelessly explaining the menu and drinks to us, and Yus always greeted us with a warm smile and provided great service, they truly made the experience memorable. If I ever come back to Kota Kinabalu, this would 100% be my place to stay again.

Ficou EM UMA Sala de vistas para a cidade no Sheraton Kota Kinabalu, MAS ficou satisfeito por ter apanhado um olhar para o Mar Azul Perfeito e até mesmo para a janela de um bônus tão bonito! O MEU Filho GOSTA absolutamente Da piscina no 23o andar.A brisa fresca e a vista 360-degree de Kota Kinabalu fizeram-na especial.A sala de fitness também TEM UMA Grande vista, o que torna o trabalho Mais agradável. O pequeno-almoço de buffet no quinto andar era Muito bom, disponível de 6:30am a 10:30amperfeito para começar o dia com UMA manhã relaxada. Também Quero dar um Grande cudo à equipe de manutenção de casas, e eles deixaram alguns acessórios para trás, e eles me embalaram tudo para me pedir para recolher. Em geral, um estadia maravilhoso e memorável, e certamente voltaria.

Although theree was an error on the booking system at my side...but they solve the problem easily by giving me a room with seaview..(seems to be an upgrade to me) the room is clean and the cleaner did their job really well too by adding more towel rather than change my towel...for the breakfast it's good, though the only problem is their drinks is bland...thats all

There are two items need to be highlighted to home owner. - wifi system abit week, can be improved to higher speed which cover for more user. - due to the weakness of the Internet, the TV programmes doesn't work properly and keep disconnected. Kids are complaining the Internet and need to improve or change to other service provider.