Great hotel with nice touches like chocolates and massage chairs in the lobby
Has a small store to buy drinks and snacks at very reasonable prices
Nice pool area, laundry facilities and free parking
Close (ish) to public transport
Walkable to The Gulch area and Downtown
Just $6 for Uber back to hotel from Downtown at night
Renovations were pleasant. Updated rooms with working air conditioning. Coffee, microwave, and refrigerator in the room. Darkening draperies are a plus. Breakfast consisted of scrambled eggs, pancakes, potatoes, and sausages. Without labeling, not sure if the sausage was pork or turkey, though. Also cereals, yogurts, packaged baked assortments, and several juices. Other amenities included a Coca-Cola machine with a selection of grab-and-go items for purchase.
The check-in process was quick and easy. The staff did let us know that black bears were in the area, and to take any food, drinks, or trash that we had into our room with us. The location is just outside the main part of the area and only takes a short 15-minute walk to reach the main street where everything was
This place was perfect. The staff was very friendly and welcoming. The hotel has a nice pool and hot tub area. The breakfast was yummy. My friends and I had a great time catching up with each other in this relaxing environment.
Air wasn't working in one room, and it took most of the night to switch rooms. There was an event during which a physical domestic dispute took place. My kids, 18 to 23, witnessed the bloody mess. We booked 4 rooms for my husband and me and my 4 adult children; hotel seemed frustrated that my children had their own rooms. They're grown. The hotel was getting paid for 4 rooms, plus they had my card for incidentals. I don't see the problem.
But... the location was walkable to the sights. It was a decent hotel. The price was great for the quality.
Overall, the hotel appears to be well managed, and it was nice to see the staff working together and supporting one another. I especially appreciated not having to wait several hours for check-in, which made the arrival much smoother.
During my stay, some areas of the floor were under renovation. While this is understandable, there was a noticeable smell and visible signs of ongoing work, which slightly affected the overall impression.
The room itself felt quite cool, and there were a few small details that could be improved. The coffee machine wasn’t working, a hair dryer was not available in the room, and there was a noticeable draft coming from the window. I also noticed a black hair on the bed upon arrival. On a positive note, an iron was provided.
One thing I did appreciate was that coffee and tea were available in the lobby most of the time.
For a 4-star hotel, 🫣🫣🫣
Overall, this hotel could be a good option if alternatives are limited, and with some attention to details, it has the potential to offer a more comfortable stay.
The bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle. This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property
StayAPT Suites Jackson conta com acomodação com Wi-Fi grátis e estacionamento privativo grátis em Jackson. Casey Jones Village fica a 9,4 km de distância. Esta acomodação para não fumantes está a 11 km de Rusty'S Tv And Movie Car Museum.
Neste hotel, os quartos têm mesa de trabalho, TV de tela plana, banheiro privativo, roupa de cama e toalhas. Todos os quartos neste hotel têm ar-condicionado e guarda-roupa.
Cypress Grove Park fica a 15 km de stayAPT Suites Jackson. O Aeroporto de McKellar-Sipes Regional fica a 21 km da acomodação.
Desk staff, very friendly and helpful. This building just opened Dec, 2025, Rooms were very spacious, Loved the wood look floors, and the breakfast was very good, the breakfast area was very relaxing'
My only concerns were that the floors being non-carpeted, We had a very very heavy walker above us, This wasn't a child running, the stride was long. Knew exactly where they were in their room!, LOL.
The walk in shower is a plus. To bad they didn't take advantage of the extra inches available so that the shower would be deeper, front to back.. My 6'4” husband kept knocking the slider with his elbows.. But again the shower was very nice.
We typically try to stay at the LaQuinta's when traveling. Havent' been disappointed yet.
O quarto é limpo, o preço de Trip.com é Mais elevado do que outras plataformas, e você AChA que OS membros do Golden Harbour estão descontados.É Melhor do que outros membros comuns Da plataforma, profissionais matá-los e Trip.com é Melhor.
Muito bom
123 avaliações
8,6/10
Preço a partir de
€ 83
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8.8/10
Very Good
GGuest UserSo I of course read google reviews about this place before hand and was torn ... ultimately deciding on it because I kept going back to it on google ...upon checking in after I online booked it...I was greeted by a young woman behind the desk who was cheerful eager to help and informative. Even thou it was nearly 10pm. After 10 minutes the room phone rang it was the front desk and the same young woman who checked me in ..asking about my pit bull saying the lady next door called said my dog was trying to attack her car thru the window...this flat out didn't happen however my dog and her car were playing and my dog isn't a pit bull she's an American Bully but I get it ...I assured the front desk my dot wouldn't be by the neighbors window again and apologized for her having to call me ...fyi y'all ever known a dog to try and attack a cat thru a window without barking growling or acting a damn fool??? Cuz mine sure didn't do any of that ...ANYWAY...The room I booked had 2 queens and lemme tell ya the beds were unbelievably comfortable as were the pillows. The aesthetics of the room was chill and relaxing TV worked as it should so did the AC ...but on to the best part the lady tending to the contentinal breakfast...which was fully stocked at all times and not just stocked but perfectly lined pastries breads and cereal bowls. On my particular morning which was a Friday they served sausage links biscuits eggs blueberry or plain pancakes. They had fresh apple or orange juice but it was the attendant who made it amazing not just her detail but her pleasant disposition to everyone was fantastic. I would return just to tip her again !!! This was a treat experience and one I'll never regret
LLoreeann32Everyone was so nice. The employees treated you very nicely. I checked in and went to my room. I found out my door did not close all the way. I would close it, but it would not latch. I went downstairs, and the mantainence man was right there, and he went up with me to fix it. Everything was clean, even the bedding. The bathroom was clean, but when I was getting ready for bed, I saw an ant on the counter in the bathroom. I did not think anything of it and killed it and went to sleep. The next morning, I was getting ready in the bathroom, and I found 2-3 ants on the counter. I killed them, but I was gone all day. I stayed a total of 2 nights. When I came back for the night, I went to bed. The next morning, I took a shower. The water pressure was not good. The hot water and the shower were awesome but could use more pressure. Once again, getting ready for the day and this time, there were ants all over. They were going up the walls on the ceiling. I am not sure if something was spilled on the walls, but it looked like they all were going towards one spot. That's what led me to believe that. So I moved all my things and got ready in the foyer where there was a mirror. I was leaving that morning anyway, so I figured I would tell the staff. So I checked out and told the front desk, she just said ok.” I thought she would take it seriously, but she did not. I stayed in room 411. Very nice room. Just check for ants. The breakfast was free for both days. I was told the owner was giving free vouchers for breakfast. I thought that was awesome. Overall, good stay.
AAnonymous UserThe hotel is old, especially the carpet has a damp smell and feels not clean. But its location is very good, the parking lot is large, the room is large, the service is good, the breakfast is good, because of the familiarity, I have lived here many times. Once I stayed at the Marriott Hotel next to me. Although it was luxurious, the room was small. I also reported two fire alarms in the middle of the night. The price was too low and the experience was too bad. So I often live here.
GGuest User'Superfirstly', this La Quintas has the most amazing staff; above and beyond assistance, friendly, welcoming, kind and I mean EVERY staff member we encountered from desk to behind the scenes who we passed in the elevator, arriving at work, EVERYONE!!! deep appreciation to staff members, Diamond who literally 'concierged' us in, and was in charge of our floor and, Kumani who lent us an umbrella, Tracy who was so kind when he came to attend to the TV that was in fact working, the Check in staff on the afternoon of the 27th July who gave great advice and the staff member who brought us additional toiletries we required. (edit) one super comfortable pillow out of the 3 on each bed and a firm, comfortable mattress - perfect for us.
Firstly, it was practically, fantastically 10 minutes' walk into Downtown via the John Seigenthaler Pedestrian Bridge for sights over the Cumberland River of Downtown and the Nissan Stadium. It's been modernised compared to La Quintas elsewhere, but do not order the Onion Rings at the bar (horrid)! the 'dry rubbed wings' were great! Otherwise, the bar and seating/lounge area is welcoming, but I never tried the breakfast.
The car park was easily accessible and one of the best prices in the area. All in all, our experience at La Quintas in Nashville, Stadium contributed positively to our overall fantastic short stay and hopefully, building works (no noise) across the way will be complete when we stay again in the future.
RReedPWe have stayed here multiple times in the past 5-10 years, so we *thought* we knew what we were going to get.
It's summer in Nashville, so I'm somewhat ok looking the other way with the building and room feeling humid. The room as a whole was fine; comfortable bed, fridge, microwave, fairly comfy chair & ottoman. The minor things are just confusing and concerning that this once Awesome hotel is trending down.
🚪the key card on the door was busted! Sliding in the card was the MOST FINICKY OF ALL TIME, giving us problems. One time the key card slid all the way in, eating the card. Maintenance came to retrieve the card. No fix was made, we were just told to be careful.
🪟 The sunshades behind the window curtain was janky AF, the left side was down but wouldn't move (the cord had been removed and tucked at the top). All while the right was up without a way to get it down, except to pull it. But when I did that, I realized why they had it up and the electric motor turned off... It didn't go all the way down and was shredded. 💧The sink is backwards, hot water to the right & cool to the left. 🌡️ The thermostat was broken. While the room was kept cool, it was uncomfortably cool with it being humid. It was humid enough that the furniture had a tacky feel to it.
Did the room work for us, yes. Were all the small things adding up make us consider that our next trip will be booked elsewhere, also yes.
GGuest UserGood for family. Room size was good. Although hotel is at roadside, rooms are away from road, hence quiet. Hotel is also by the river and room balconies face river which is nice. One swimming pool is with slide and waterfal. Second pool at other end of the hotel is also nice. Breakfast is basic. It worked well for our family. In front of hotel, there is a stop for free public nostalgic bus (Blue line trolley) that takes you down to Gatlinburg center in a few minutes(Aquarium is last stop), comes at every 15 min. Otherwise it’s 15 min.walk to the city center.
HhumblehuThe location is pretty good, and it's convenient to downtown. There's a very famous local fried chicken restaurant downstairs. There's a supermarket nearby for shopping within a five-minute walk.
GGuest UserThe shower pressure was extremely low, and the water did not get close to hot in my first room, and the toilet did not work. The couch was counted as one bed, and the iron useless. This information was not disclosed on the reservation website. Imagine getting ready for a funeral while the toilet, shower, and iron were all broken, my 11-year-old daughter is a type 1 diabetic, the refrigerator was not cold, and the medication needed to be refrigerated, it eventually warmed up after 2-3 hours. After my family funeral services, I came back to the hotel to relax, so me and family proceeded to the pool where, after changing rooms, I discovered cockroaches by the pool (”I showed the front desk the pictures”). It was incredibly troubling not being able to rest and unwind because I was already mentally and physically exhausted. I was of course offered points I guess for a free stay but actually the room should have been taken off. Again, the ladies at the front desk were very sweet but unfortunately, I was not able to relax. I unfortunately, will not post pictures because it was already disclosed to the front desk. I just had to rant due to my troubles.
Ssherj102This location was easy and accessible to everything The hotel is beautiful. The employee team members we encountered are very kind.
I needed it for my trip. Issue I had was the toilet kept running even after me jiggling the push button. I did talk to the front desk representative. Her name is Jamie and she did send an engineer upstairs. When I return back to my room, it appears to have been corrected however, as soon as you flushed the toilet Continue to run. So I talk to her again and she did tell me that the engineer told her that the mechanism inside I am assuming the ball and chain needed to be changed. Therefore, she suggested or asked if I wanted my room to be switched. Since I did not because I was leaving the next morning, she offered to comp half my stay. When she realized that I booked through a third-party, she told me that she could give me the equivalent in points from Hilton. She also comp the parking fee for my car. All in all, it was a nice visit. I just want to make sure that room 301 issue is rectified because it is extremely annoying when the toilet will not fill and stays in a continuous run mode for hours. 
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