This was a very nice hotel. The bed was very comfortable and had a large window which was great for letting the light inside. The staff were very friendly and helpful. The area was quiet. There was one tiny issue where I could hear a buzz noise from outside but that was blocked out when the television was on.
Suitenkaku was our first stay in a Ryokan. Those who want to visit Tottori, Izumo and Sakaiminato will find Matsue well located, while the Ryokan is next door to the Ichibata railway deserving the Izumo Taisha. The room was renovated and very spacious, offering a direct view to the lake. Above all, the staff was absolutely friendly and helpful. Real Omotenashi !
We are fully satisfied with our stay. Will repeat for our next stay in the area.
The room was nice and very clean and the location was alright given that it is 2' from the station and Matsue is a small town. Though there were enough dishes for breakfast they were more what you'd expect for lunch, the coffee was absolutely horrendous and there was none in the room, get your own.
That said it was a good experience all in all, would go again
Booked a room for two with two beds. Room was a bit small for two adults. Microwave, Vending machines and a lounge like space on the second floor. A minute walk away from Izumoshi Station and its bus loop that takes you to Izumo Taisha. Recommend for people visiting the city to go visit the grand shrine.
Era facilmente acessível a partir da Estação Izumo e havia uma loja de conveniência por perto, então tive uma estadia muito confortável.
O quarto também era agradável e limpo.
Um hotel local boutique sob a Marca Excel é o que EU posso esperar.Tudo funciona, boas instalações do Grupo de Tokio.Sinto que a taxa de estacionamento de ¥1200 por noite é um pouco elevada Neste Tipo de cidade.
Un établissement récent, à la décoration soignée, dans le style japonais contemporain. Les chambres sont sobres et bien aménagées, avec un décor zen à base de bois, ce qui apporte beaucoup de charme et de repos. Les équipements pour la détente, autour des bains chauds (Onsens) et du sauna, sont très agréables et facilement accessibles. L'emplacement de l'hôtel est bon, a 4 minutes à pied de la gare. Le personnel est sympathique, mais peu attentif au client, et manque clairement de formation, d'encadrement et de professionnalisme. Un effort doit être engagé à ce niveau. Enfin, l'heure imposée pour le check out est ....8h00, ce qui est simplement ahurissant, et cela mérite évidemment d'être rapidement modifié !
O hotel está localizado próximo à estação da cidade de Izumo, portanto o transporte é absolutamente descomplicado.
Seja pegando o trem ou ônibus para o Santuário Izumo Taisha ou indo para Matsue, o aeroporto é muito conveniente
As fontes termais do hotel estão localizadas nos andares superiores, e também há fontes termais ao ar livre
É muito confortável tomar banho antes de dormir ou antes do café da manhã.
A geladeira do quarto tem um lanche de boas-vindas de geleia de pêssego
Há um lounge no piso termal e muitos quadrinhos
A estação e a ferrovia ficam do lado de fora da janela. É bom ver os trens circulando atordoados.
Desta vez o plano inclui café da manhã e as opções são muito ricas.
Muitos dos ingredientes são de Shimane ou Sanin.
Permite que todos conheçam este lugar através da alimentação
Like the Onsen and the room shower, it clean and useful. Onsen is too good to use the room shower. Shame that I just only stay for 1 night. Everything is good
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8.9/10
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AANDREAS NUR JAHJAMatsue Excel Hotel Tokyu was our 5th hotel in this journey, and honestly, it set the bar pretty high.
The location was hard to beat — right opposite Matsue Station, and it could be easily reached through an underpass, which was especially helpful when travelling with big luggage or during bad weather.
One big surprise for us was the check-in experience. We arrived at the hotel at around 11.30am, fully expecting to leave our luggage and return later, but we were told that our room was already ready and we could occupy it immediately instead of waiting until the usual 3pm check-in time. It also seemed that they upgraded our booking to a Standard Double Room, which made the experience even better. Two thumbs up for this hotel.
Even though we had booked a Standard Single Room, the space genuinely surprised us. The room came with a queen bed and was more than comfortable for two of us. We were able to fully open our large suitcases without feeling cramped — something that is not always guaranteed in Japanese hotels.
The room layout was practical and well thought out, with a proper TV console and work desk with a chair, a single sofa with a small table, an air purifier, and a fridge. The TV model was a bit outdated, though it did not affect our stay.
The bathroom was also spacious, with a proper bathtub that allowed us to stretch our legs comfortably after long days out. The bed was very comfy, and they provided two pillows for each of us, which made our sleep even better.
Amenities and bottled water were provided at the lobby area, which we found convenient. We paid around SGD159 (JPY19,000) for two nights, and it was excellent value.
Overall, it was one of the best hotels in this journey, and we would gladly stay here again.
YYolkieThis hotel is truly amazing! I appreciate a lot on:
- warm and friendly staff who could not speak much English but were very nice to explain to me the details of the hotel
- gorgeous garden where you could take a seat and enjoy the view
- free Japanese alcohol at 1500-1800 (soft drinks until 2100)
- impressive free Japanese cultural performance at 2110
- quick and positive response despite I made several urgent requests due to sudden plan change
- free shuttle bus service between JR station and hotel if you approached front desk for information
- the environment of the public bath was quite clean
- totally different food combination in dinner for 2 nights
Considering the price I paid for such service, I would say the quality is definitely beyond my expectation. :) Thank you every hotel staff who made my experience a better stay!!
GGlobal birdPrice performance is great, good location, low price with breakfast and dinner, room is big. BUT, a big but is hotel is very old , like in the 80s, very dark in the building like ghost will come out. Furthermore , NO wifi! This is probably the style of this group hotel. I stayed in other hotel of universal, some better some worse. I will still recommend it
RREI YSIt’s really a very good hotel. I didn’t expect anything from Shimagen, but from the beginning of landing at Izumo Airport, all the way to the hotel, I met very warm and friendly people. The staff of the bridge management were very enthusiastic and responsible. The design and facilities of the hotel can be said that I have lived in the top three in all Japanese hotels. The design is obviously very attentive, convenient and practical, not fancy, simple and generous, and the room is really clean. The hotel is on the right hand side of the station and the traffic is convenient. The reception staff at the front desk were not only enthusiastic and patient, but also specially printed the Chinese version of the hotel guide, moved, great praise! ! !
啤啤梨mamiAs the room rate is cheaper than the surrounding hotels, so as to book. Arrived to find a hotel with a period, the receptionist in the evening was very friendly and enthusiastic, and the friendly smile was very patient to introduce the facilities in the store. When we entered the room, we had placed the tatami bedding for us. Although the facilities are slightly old, but the items and facilities are hygienic and tidy. Everyone sleeps very comfortably and the room is air-conditioned! And the large bath is in good size, an open-air bath, it must be good in winter, and you must come to soak and relax for two nights! The parking fee is only 300yen a night, very reasonable! 🙏 Very suitable for families!
Ttravel with IlaEverything was perfect! The staff was kind, helpful, and extremely efficient, as always in Japan. I loved the delicious ramen served in the evening, the relaxing onsen, the peaceful atmosphere, the impeccable cleanliness, and all the extra services included. The location is also very convenient, just next to the station. I would have loved to stay more nights, but unfortunately, there was no availability. I really hope to come back!
RRaymondTo be honest, the location of the apartment is not bad, and it is very convenient and easy to locate. The only thing to criticize, if you are asking me, is that it is so close to the traffic which cause a bit of noise. It is clean and tidy and have most of the daily necessities. We loved the cooking utensils especially the heating plate.
There are lots of restaurants and very need to Lawson. A great place to stay! 😄😃👍👍👍
JJack_Lin1984Environment: There are many restaurants nearby, just next to the train subway station.
Hygienic: very clean
Facilities: Also very good, although the room is a bit small
Service: Breakfast is a bit simple, and it is cleaned up immediately after the time, and a bread is not eaten, although it has not been completely put away, and it is not allowed to eat! This is a bit strange.
GGuest UserLocated in front of the station, the location is outstanding. The rooms were also clean and enough for a solo trip.
Breakfast was also satisfactory with Japanese food, bread, salad, Izumo zenzai, etc.!
I went sightseeing at Izumo Taisha shrine early in the morning, so I was grateful that it started at 6:30.
The luggage was kept even after checking out (until the day), and the service was good!
AAnonymous UserGreat location close to Izumoshi station. The bath and sauna are fantastic particularly on a cold windy day. The room was comfy enough for one night.
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