Hotéis 3-Star em North Sumatra, Indonesia

Initially, the hairdryer in my room was broken and wouldn't turn on. I tried calling customer service from the room phone four times, but no one picked up. Since I was already running late, I went down to the reception. They said they'd fix it, but after a long wait, it still wasn't done. I asked if there was another hairdryer I could use, but there wasn't. After repeatedly checking back in my room and getting nowhere, I decided to check out. Then, to my surprise, the key was missing, even though I had just used it, and they asked me to pay for it. I left 50,000 IDR and left because I was so late due to waiting for the hairdryer. Just five minutes after leaving, I received a call asking me to pick up a charger I supposedly left behind, but it wasn't even my charger. They also returned 100,000 IDR, my deposit, even though they hadn't given it back when I checked out. It was a bit strange, but I'll only be staying there once. In my opinion, the service was very poor.

Clean and tidy. Very convenient airport hotel for an early flight or arriving late. A 3 minute walk to the check-in desks. Breakfast was fantastic with a massive selection choice of Asian food. The best we have ever seen and made us wonder why this is only rated a 3 star hotel. Based on the breakfast alone I would give it 5 stars.

The view of lake Toba is stunning, beautiful Batak architecture style, but the room we stayed had some ants, otherwise is still clean, breakfast is local food, honestly we had a good stay, but really not for perfectionists.

We stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay. However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.

I stayed at The Crew Hotel near Kualanamu International Airport for a short getaway, not just for transit. The hotel exceeded my expectations for a stay near the airport. The room was clean, comfortable, and quiet—perfect for rest. The staff were friendly and helpful throughout my stay. I also appreciated the facilities like the on-site restaurant and the convenience store nearby. Although it's close to the airport, it’s also a great base for exploring the surrounding area. Highly recommended for anyone looking for a peaceful and affordable stay.

É muito confortável, adequado para famílias e crianças, há ovelhas e alpaças.

Basic room but clean ( not comfy though). Strategic location within walking distance to Plaza Medan Fair and Damri bus station to/fro Kuala Namu Airport. Kakiku massage just steps away. Breakfast is simple but adequate.

Our family of four stayed at deSatu Hotel during a short trip to Medan, and it was a pleasant surprise! The location is unbeatable right next to Centre Point Mall and just a short walk from the train station, which made getting around with kids super convenient. The rooms were compact but clean, with cold AC and strong water pressure in the shower a must after a long day exploring the city. While the hotel doesn’t offer breakfast, we found plenty of food options nearby, including local favorites like Soto Sinar Pagi. The staff were friendly and helpful, even offering tips on where to eat and how to get around. The only downside was a bit of street noise at night, but nothing that kept us awake. Overall, it’s a great value for families looking for a clean, central, and budget-friendly stay in Medan.

Baik lokasi strategis di tengah kota Pelayanan baik Cuma AC nya gak dingin semoga di tingkat kan

We really enjoyed our stay at the resort. The atmosphere was so relaxing and refreshing. I also want to commend the staff, they were friendly, welcoming, and very accommodating