Clean and tidy. Very convenient airport hotel for an early flight or arriving late. A 3 minute walk to the check-in desks.
Breakfast was fantastic with a massive selection choice of Asian food. The best we have ever seen and made us wonder why this is only rated a 3 star hotel. Based on the breakfast alone I would give it 5 stars.
Initially, the hairdryer in my room was broken and wouldn't turn on. I tried calling customer service from the room phone four times, but no one picked up. Since I was already running late, I went down to the reception. They said they'd fix it, but after a long wait, it still wasn't done. I asked if there was another hairdryer I could use, but there wasn't. After repeatedly checking back in my room and getting nowhere, I decided to check out. Then, to my surprise, the key was missing, even though I had just used it, and they asked me to pay for it. I left 50,000 IDR and left because I was so late due to waiting for the hairdryer. Just five minutes after leaving, I received a call asking me to pick up a charger I supposedly left behind, but it wasn't even my charger. They also returned 100,000 IDR, my deposit, even though they hadn't given it back when I checked out. It was a bit strange, but I'll only be staying there once. In my opinion, the service was very poor.
We stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay.
However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.
O serviço do pessoal era muito decente, MAS a sala estava Muito ausente.A cama estava afundada... Há um cheiro no corredor.O ar condicionado Fez um Monte de ruído. As salas não fumantes estão certamente disponíveis, mas muitos hóspedes estão a desaparecer e se você é infeliz como eu fui atribuído um quarto ao lado de um fumador muito pesado, o fumo dele estava entrando na minha por causa das lacunas na porta de partição.
The importance of welcoming guests who attend by a security guard or receptionist.
- The check-in process is smooth, good and requests are fulfilled.
- clean and tidy rooms, amenities available.
- TV channels are very bad, TV broadcasts are difficult to watch.
- the swimming pool was very busy and full, there were no officers on duty, the pool floor was very dirty with food and water waste, there were no officers to clean the area. There are not enough changing rooms for crowded conditions.
- The corridor floor is muddy and watery due to visitors.
- In the breakfast restaurant, many of the menus are out of stock, there are no seats because it is full of visitors, many people fight over food like village people who never eat well.
- the checkout process was good and there were no problems.
Hopefully in the future it will be more organized and improved for the better.
nice stay in swissbelin, thank you.
I stayed at The Crew Hotel near Kualanamu International Airport for a short getaway, not just for transit. The hotel exceeded my expectations for a stay near the airport. The room was clean, comfortable, and quiet—perfect for rest. The staff were friendly and helpful throughout my stay. I also appreciated the facilities like the on-site restaurant and the convenience store nearby. Although it's close to the airport, it’s also a great base for exploring the surrounding area. Highly recommended for anyone looking for a peaceful and affordable stay.
Basic room but clean ( not comfy though). Strategic location within walking distance to Plaza Medan Fair and Damri bus station to/fro Kuala Namu Airport. Kakiku massage just steps away. Breakfast is simple but adequate.
Amazing resort hotel in the island. delicious meal & friendly staff, the standard service is so high.
I love the pool and secluded garden, location is right on the beach.
Strong WiFi connection and all facilities.
The individual bungalow has beautiful Balinese art attached.
I can't thank you enough for well management hotel.
I will deffo come back again
Regards,
Simon
Baik lokasi strategis di tengah kota
Pelayanan baik
Cuma AC nya gak dingin semoga di tingkat kan
Muito bom
25 avaliações
8,3/10
Preço a partir de
HK$ 118
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8.6/10
Very Good
AAnonymous UserVery nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.
TTrip.com local guidesThe service from the staff was very decent. But the room was severely lacking. The bed was sunken in …. There was an odor in the hallway. The air conditioning made a lot of noise. Non smoking rooms are indeed available but many guests flout the rules and if you’re unlucky like I was assigned a room next to a very heavy smoker the smoke from his room was entering mine through the gaps in the partition door.
JJazzmineOur family’s first experience staying at Dolok Sanggul. The cool air approached while we were in this city. CHADS offers the beauty of nature, culture and typical Toba cuisine. The price of stay is very affordable. The interior of the room, lobby and corners of the room are also very interesting. The filosofi about the establishment of this CHADS is also very interesting to me personally. Don't forget to explore the surrounding area especially BAKARA, the beauty of Lake Toba from other fields' perspectives. See you CHADS!
ЕЕвгенийRoom with a window, with normal Wi-Fi. There is a large work desk, a large bed. The only thing missing is a refrigerator. This is one of the best hotels in the city, so we can safely recommend it for check-in.
Hearty breakfasts, a restaurant downstairs where you can eat throughout the day for not the highest prices. Good location next to a large shopping center, supermarket and night food outlets.
TTing Anny TANGWe stayed here just for one night before catching the train the next day. The room itself was nice, clean, and the bed was comfortable, which was perfect for a short stay.
However, all the rooms open directly onto the main lobby, so it gets very noisy early in the morning. If you’re a light sleeper, this can definitely be disturbing. There’s also a very large dehumidifier in the corridor that makes a constant, unpleasant noise.
LLynn99I recently stayed at the Samosir Cottage on Samosir Island from November 29 to December 1, 2024.
The room was spacious, a significant plus. However, the toilet area required attention, with ants present, as mentioned in previous reviews. While this was acceptable for me, it's an area for improvement.
What truly impressed me was the exceptional service from the receptionist. They clearly explained options and kindly upgraded us to a bigger room. Their helpfulness and professionalism made a significant difference in our stay.
We booked two deluxe rooms, but the first room had a smoke smell, prompting us to request a change or upgrade.
Overall, while there's room for improvement in bathroom maintenance and mattress covers, the Samosir Cottage's spacious rooms and excellent service make it a solid choice for those visiting Samosir Island.
Rating: 3/5 stars
Recommended for: Spacious rooms, excellent service
Areas for improvement: Bathroom maintenance, mattress covers”
GGuest UserPariban hotel was a very nice place to stay near Berastagi. The surrounding area is beautiful at the base of Mt Sibayak. There are numerous hot springs nearby but Pariban also has a private hot spring pool for guests which is great. The amenities were okay, however we had to ask for a bathmat and toilet paper. Also the toilet cistern was leaking.
Overall, we would definitely stay here again however just be aware it is quite a way from the town of Berastagi and not ideal if you are wanting to do a sunrise hike of Mt Sibayak.
It's important to know that since it is quite far from Berastagi itself, if you book a private driver you may be charged extra to get here.
EElmutThis hotel is very close to Kualanamu Airport, about 20 minutes by car.
The Wi-Fi service is fast, and the password even made me smile.
The reception staff were friendly and efficient, but when I asked for help with the luggage trolley, the communication with the staff on the ground was a bit slow to respond to the pager.
In the end, we only waited a few minutes, not hours, so it wasn’t a big problem.
The room was comfortable, just right for a transit stay while waiting for the next flight.
KKathrin-STRThe room was clean, but the sink was leaking and there was no soap provided. The breakfast area was overcrowded, and it was difficult to find a place to sit. The overall atmosphere felt uncomfortable, with the setup seeming focused primarily on accommodating large groups of Asian guests. Not a very pleasant stay.
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Informações sobre viagens locais
Quantidade de hotéis
152
Quantidade de avaliações
3,241
Maior preço
HK$ 1.405
Menor preço
HK$ 59
Preço médio (fins de semana)
HK$ 318
Preço médio (dias úteis)
HK$ 306
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