Publicado em24 mai. 2026
Guest User
Doesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
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Preço por noite a partir de:VND 22.176.941
Publicado em9 fev. 2026
FIR501
This hotel absolutely exceeded my expectations. Located in the heart of Cusco, it's incredibly convenient for getting around and finding restaurants. Converted from a monastery over several years, the entire hotel is beautiful and grand, a perfect blend of history and modernity. I was also pleasantly surprised to be upgraded to a suite for free. The room was filled with a sense of tranquility, and I slept comfortably at Cusco's high altitude. The breakfast was also plentiful. The only downsides were the slightly noisy air conditioning and the soft pillows, but I still highly recommend this hotel!
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Preço por noite a partir de:VND 11.125.413
Publicado em20 fev. 2026
Guest User
The reception staff was very helpful.
Although I had to check in at 11 a.m. I just wanted to stop my backpack because of my early flight. She immediately told me the room was free and I could go to my room. Even in tours he was very helpful! She has taken care of everything.
Big, clean room, good breakfast.
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Preço por noite a partir de:VND 1.170.482
Publicado em5 fev. 2026
Guest User
We had an amazing stay. The food was incredible, especially the breakfast. And the service was better than anywhere else. They helped us with everything we needed and treated us like family :)
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Preço por noite a partir de:VND 28.324.888
Publicado em17 abr. 2025
Guest User
Overall a nice stay however we arrived late and there was nobody in the check in area. Took us a long time to check in as we had to wait in the dark
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Preço por noite a partir de:VND 1.792.665
Publicado em27 jan. 2024
KennyC
The team is wonderful, always feel welcome and offer their services .
The morning buffet spread offers wide variety and a great start for the day .
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Preço por noite a partir de:VND 12.723.646
Publicado em17 fev. 2024
Yarden Jordi
The hotel is amazing!!! It’s little far away from the city, but is worth it! We really enjoyed! And we really recommend it.
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Preço por noite a partir de:VND 6.602.919
Publicado em4 jun. 2023
Guest User
1. Remote Urubamba
2. Breakfast and facilities are average
3. The staff are friendly and do their best to help.
4. English communication was not desired.
5. But it's a perfect place to get out of your daily life and relax in a quiet and peaceful place around.
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Preço por noite a partir de:VND 2.127.089
Publicado em31 jul. 2026|Deluxe Twin Room (2 Queen Beds)
Peli la
Everything is beautiful, very spacious, and has the best gardens and views of the Urubamba River.
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Preço por noite a partir de:VND 3.709.767
Publicado em26 fev. 2025
Guest User
設計感滿滿的酒店。在你駛入黑暗的鄉間小道,疑似陷入各種疑惑之時,突然左邊出現幾點燈光,一座奇特的建築出現在左邊,推開大門,更是驚喜連連。
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Preço por noite a partir de:VND 3.219.798