Melhores hotéis com spa em Assuã

"O hotel superou minhas expectativas. Primeiro, no check-in, a recepção percebeu que éramos uma família de três pessoas e nos ofereceu um upgrade gratuito para um quarto de três quartos. No Egito, onde os preços são altíssimos, esse serviço é realmente impressionante. Segundo, o hotel oferece uma bela vista para o rio. Embora não esteja diretamente nas Cataratas Velhas, a vista para o rio ainda é muito boa. O píer fica bem ao lado, o que o torna conveniente para velejar. Reservamos um veleiro no píer naquela noite, e o barqueiro nos levou diretamente ao píer do hotel depois. Foi incrivelmente conveniente. O lado ruim é que o café da manhã era arroz branco, que não era muito saboroso e mal nos saciou. No entanto, não comi nada de bom no Egito."

"Instalações: As instalações estão completas e tudo está disponível, mas é muito longe da cidade. Tem que levar um carro para tomar café da manhã, o que é muito inconveniente. Higiene: A situação de higiene é relativamente média A casa de banho no quarto com vista para o jardim é partilhada e o chão da casa de banho está relativamente sujo. Os outros dois quartos possuem banheiro privativo, o que seria muito melhor. Não tenha grandes expectativas. O maior bug do hotel é a villa unifamiliar, que possui três tipos de quartos. Se você não prestar atenção na reserva pela primeira vez, não poderá morar em uma villa porque há mais de um quarto do hotel. mesmo tipo de quarto! No final, senti que a maioria dos chineses que se registaram foram enganados. Neste caso, contactei o escritório frontal para encontrar alguém que pudesse falar chinês."

"The hotel is not as good as expected. There’s no Nile view from our room, located at 2nd floor nor from the restaurant, so we didn’t see Nile from the hotel at all. The service didn’t make us feel welcomed. The receptionist didn’t say hello or welcome, and looked impatient. When we asked if the hotel has first aid kit, as my husband was scratched by a cat and needed sanitary treatment, the receptionist just directly said “No”, although he promised to check and came back to us, he didn’t… The room is good but the bathroom is quite old and the AC heat function didn’t work - it’s just around 8 degree during night in Aswan."

"Excellent room, and very friendly and sincerely caring staff. The Nile view from the balcony is amazing. Monica the Guest relation manager went above and beyond to ensure our stay is at its best. Ibrahim from the breakfast restaurant always prepare our breakfast to go as our excursions were very early. Thank you Tolip staff for making our stay memories unforgettable. THANK YOU."

"Pros The hotel facilities were absolutely beautiful with an amazing view. Traditional Nubian style house. Every corner makes you want to capture the space. We had a rocky start but the hotel staff tried to redeem themselves. We lost an apple watch which the hotel helped us get back ASAP before we reached Luxor. We are grateful for this. Cons Awful communication and hospitality. We were the only guests in the entire resort because of low season but still received shitty service. The hotel is in a secluded place making it difficult to reach.It’s on top of a mountain on a dusty rocky road. The hotel offers a tuktuk. We did our research prior and contacted the hotel to arrange getting to the hotel from the village and check in since we knew we’d land in the AMs. We were ignored. We arrived at the village meeting point at 1:45 but only ended up getting to our rooms around 3:50am because reaching the hotel via call and WhatsApp was so difficult. The staff had no sense of urgency. We were frustrated and anxious in this wellness resort. Our taxi driver refused to take us up the mountain and the tuktuk refused to take us because of our many bags (which is understandable). I’m very disappointed in the service and I know the staff has lots of potential to improve on their service delivery. The hotel needs to be more cognisant of their customer service and guests hospitality. Staying here was stressful. Recommended if you want aesthetic vibes,a beautiful picturesque hotel with good breakfast. Don’t recommend if you prioritise great guest services, comfortability and peace."

"Benben is a beautiful place and the service is top notch. Why the 3 stars? Our room jacuzzi was way too hot to enter. On the first day they send someone over who added cold water so we could enjoy it. Then on the second day as we are coming back from our day trip and want to relax, we find out our jacuzzi is again way too hot. It’s not fun to wait for them to fix this issue when we want to go in right now and not in an hour or so. Also as a 5 stars hotel, the hot water kept running out in our shower after 15 minutes which is quite crazy. It shouldn’t be like this. Or else we loved everything. The food is really good, and as I said the staff/service is amazing."