Melhores hotéis com spa em Macau

A minha família e eu apenas envolvi um maravilhoso 2-night ficar no Nuwa Hotel Macau, e wow – já estamos planejando o nosso regresso! De check-in para check-out, todas as interações se sentiam personalizadas, quentes e genuinamente pensado. Aqui é por isso que Nuwa se destaca: ✨ Standout Staff Shoutouts: - Tiffany no Front Office era UMA jóia absoluta!Então ELA acolheu, ajudou e adoçou –, e ELA ficou perfeitamente a tocar para nossa estadia. - Os Bellboys sempre estavam alertados, ajudantes e prontos para sorrir quando precisavamos de ajuda. - A manutenção de casa merece um Grande prazer!Eles arranjou UMA cadeira de chuveiro para minha mãe idosa Durante o serviço de desconto – Não há fogo, apenas bondade pura ❤️ - A assistente de ginástica Arnold foi para cima e para fora!Não só ele era muito amigável, MAS ele escolheu a minha mãe para o quarto de mudança e assegurou que ELA se sentia confortável. Toda a equipe de fitness e segurança mostrou uma paciência e cuidado incrível para ela – Isso significava o mundo para nós! 🍽️ Serviço de quartos e integridade: Nós atingimos um pequeno rato: ordenámos serviço de quartos e descobrimos molde EM um iogurte.Nós simplesmente informámos a equipe para evitar que outros convidados experimentem o mesmo.A resposta?Impressionante. Eles imediatamente se desculparam, verificaram a sua totalidade, nos asseguraram protocolos de segurança alimentar e renunciaram à nossa totalidade do nosso bilhete de serviço de quartos como gesto de boa vontade.Não há desculpas – apenas responsabilidade e ação! 🎯 Gestão Que ouve: No checkout, **O gerente do Frente do escritório desculpou pessoalmente o incidente de iogurte – um toque clássico que mostrou a propriedade real.Não era apenas sobre corrigir um erro, era sobre valorizar-nos como convidados. 💯 Verdicto final: Nuwa não é apenas um hotel – é um lugar onde **pessoal trata-o como família **.A sua atenção para detalhes (especialmente para idosos), recuperação proativa de serviço e calor consistente tornaram nossa estadia inesquecível. *RECOMENDA ** para famílias, casais ou qualquer um que procure luxo *com * coração. Nós 100% estarão de volta em breve! Obrigado, Team Nuwa – você colocou o bar céu alto! 👏🏼💫

Title: Wonderful, family‑friendly stay with excellent service We had a fantastic stay. The staff were outstanding—friendly, attentive, and incredibly helpful in arranging birthday decorations that made our celebration feel special. Our room was spacious and comfortable, giving our family plenty of space to relax and spend time together. The swimming pool was a highlight—clean, well maintained, and great for both kids and adults. We also loved the convenience of having Donki in the hotel for snacks and late‑night bites. Overall, a very family‑friendly property with great amenities and thoughtful service. We’d happily stay here again.

My husband and I had a wonderful stay at the Morpheus. The hotel is visually stunning, both inside and outside. The staff were very friendly and helpful - they made our stay feel extra special because it was my husband's birthday and our (belated) wedding anniversary as well. I actually made a note about my husband's birthday on my hotel booking (via Trip.com) 2 months prior, I was thinking I'll just make the note and maybe the hotel can do something about it closer to the time, or not at all... So I was surprised that the hotel directly responded to that note within a couple of hours of my booking. When we checked in, they presented us with a glass of warm tea for each of us. Then they gave us a key card with our names and 'Happy Anniversary' printed on it, and another key card with 'Happy Birthday (husband's name)' - which we could keep after check out. We were escorted to our room by Samuel who kindly showed us how to operate all the tech in our room and what was chargeable and complimentary in the minibar. They decorated our room with birthday balloons, a bouquet of fresh flowers, fresh fruit and a bottle of wine. There was also a handwritten card from the hotel manager (Donna Lee). Room service staff came shortly after with a complimentary birthday cake. House Keeping staff also came in the early evening for turndown service and gifted us with 2 small bottles of room fragrance. In the evening we had a nice light snack and drinks at the hotel restaurant/bar L'Attitude. And then in the morning we ordered breakfast in our room and the kind Room service staff had set up our table for us in fine dining restaurant style within minutes. Our only negative comment is that the gym doesn't open until 10am, which is pretty late for a hotel gym especially when the hotel check out time is 11am. But the staff were still able to let my husband in to use the gym earlier, it's just unfortunate that the sauna and steam room wasn't operating yet at that hour so he couldn't enjoy the full facilities. We have stayed at many 5 star hotels around the world and I have probably only ever written a few online reviews. But I was compelled to leave a review for the Morpheus because it was truly impressive in many aspects and I highly recommend it. In hindsight, everything that I have mentioned should be expected from a 5 star hotel, but it's the hotel staff that pays attention to the small details and exceeds your expectations that sets them above and apart from the other hotels. We will no doubt stay there again in the future and we will be looking forward to it =)

Great hotel with very large and comfortable room. The room was very clean and well maintained. The breakfast was very nice, with a lot of choice. The location is convenient with bus just downstairs the hotel. I recommend this hotel for a stay in Macau.

This hotel is unforgettable for me! From entering the lobby, check-in, welcome gift,24H butler service, bed at night, low noise, inexhaustible bottled water, 24H free ice/hot milk, chocolate milk, capsule coffee, USB charging plug, exquisite bathroom supplies, shower room without overflow problems, comfortable mattress, very cold A/C, special surprise, check-out, they taken care of carefully. You must try their buffet. Make a reservation while you check-in, you will have a good prices. I would like to say thank you to lovely butler Ivy and Sarah. No one is more considerate than your service. Thank you for your lovely hand-painted cards, balloons and St. Regis Bear,.Which made my daughter has a very unforgettable trip in Macau. Without your sweetness arrangement, the journey would have lost such special memories! We love you. To the cutest and most considerate lobby service staff - Rocky. 😊Your enthusiasm and thoughtfulness have made every guest feel it, which will be the motivation for us to come back!

Excellent hotel and service. Always happy to stay in a mandarin oriental property , top notch. Great room, amazing food and perfect stay.

O quarto espaçoso e a vista espetacular são os únicos destaques, na minha opinião. Talvez minhas expectativas estejam um pouco altas depois de me hospedar no Andaz, que proporcionou uma experiência excelente e completa. Por exemplo, fizemos uma solicitação antecipada de check-out tardio ao fazer o check-in, mas fomos rejeitados pela equipe do check-in. Eles não consideraram seu status de membro nem seu aniversário. Por favor, não espere nenhuma vantagem ou recompensa. O quarto não estava pronto quando chegamos. Então, guardamos nossa bagagem na recepção. Quando voltamos, a bagagem guardada não foi enviada diretamente para o seu quarto. Você precisava retirar suas coisas na portaria. Fiquei um pouco decepcionado. A localização não é privilegiada e fica no canto mais distante de todo o distrito. Ficar aqui com o status elite ouro e no seu aniversário não lhe trará nada extra, mesmo que você tenha feito comentários antes. Definitivamente, não é a primeira opção em Macau.

Tive uma experiência incrível no resort, com uma paisagem natural deslumbrante. A área para nadar é ótima, um pouco afastada do centro, mas não muito longe. Recomendo que você consulte o horário do ônibus de traslado. Há dois ônibus que vão até lá, os de número 15 e 21A. Não há opções de alimentação por perto, então você pode jantar no local ou levar comida para viagem ao final do dia. Dormi como uma princesa. Totalmente revigorada.

Foi realmente uma ótima experiência. O quarto é espaçoso e limpo. Todos os funcionários foram simpáticos, especialmente a recepcionista Sra. Malou San Juan (não tenho certeza se mencionei aqui corretamente) e Mark Manansala. Como sou filipino, e eles também, a comunicação foi mais fácil. Eles foram muito prestativos e profissionais. Além disso, os funcionários locais (chineses) eram os mesmos. O hotel cheira caro e oferece mais do que os hóspedes precisam. Quero dizer, eles estão muito dispostos a atender às necessidades razoáveis ​​dos hóspedes. Poderia melhorar o cardápio do café da manhã, mas vale o preço.

Location is great if you’re planning to visit popular tourist spots. Cleanliness was well maintained too — the toilet was spotless. However, the check-in experience was EXTREMELY DISAPPOINTING. ========== (TL;DR) Imagine you had to experience this after a 4 hours flight ========== The young female receptionist I encountered on arrival handled things very poorly. She kept insisting she couldn’t find my booking, smiling the entire time as if it were a joke. Instead of checking properly herself, she kept handing me random printed bookings, one after another, asking me if any of them were mine. It honestly felt like I was doing her job. If the names were even slightly similar to mine, I would understand. But she passed me almost every booking she had in her hands, including ones with clearly Japanese or ********* names that were nowhere close to mine. I even asked her, “So does that mean I’m supposed to sleep on the streets tonight?” Yet she still giggled, with zero sense of apology or urgency. It made me wonder if she had ever been trained in basic customer service or professional ethics. Eventually, she finally handed me the correct booking with my name. But even then, after I confirmed it was mine, she said, “I gave you this earlier and you said it wasn’t yours.” Like… excuse me? You’ve been passing me completely unrelated bookings the whole time?! I initially wanted to rate the service 1 star, but I added one more because the hotel cleaner left a good impression, the cleaner auntie was polite and attentive. ================================================================================ Facilities: The TV in my room was broken, so I’m guessing it was just for decoration. Ventilation also seemed poorly designed. Despite booking a non-smoking room, I was woken up early in the morning by cigarette smoke seeping in from outside my door. Not recommended for light sleepers either, as the soundproofing is weak. I could clearly hear people talking outside, though I’m not sure if they were in the corridor or inside another room.