Studio City Hotel

Globalmente, o hotel é muito bom. Equipe amigável da recepção, sala limpa e vista excelente. No entanto, o serviço e as comodidades são bastante decepcionantes. O equipamento do ginásio é muito pobre em termos de variedade. Acho que esta é a primeira estrela cinco que não fornece água ou garrafa de água. Se alguém quiser beber água, o que muito provavelmente se deve ao calor do sol, ela será trocada. O engraçado é que há muitas garrafas de água grátis na academia e no quarto! Portanto, antes de descer para a piscina, traga a água com você!

A área pública é de fato uma trincheira, com piscinas, cassinos e shoppings. Vários projetos de iluminação decorativa e pavimentação mostram grande estilo, e as instalações de apoio são cinco estrelas. Além disso, MAS realmente não pode corresponder à experiência de um hotel cinco estrelas. O departamento de quartos de hóspedes realmente vale a pena: cortinas e cortinas blackout são puramente manuais; O isolamento acústico não é bom e o som do motor da motocicleta no andar de baixo pode ser claro e audível A poltrona é desconfortável, basicamente não tem instalações, e os alto-falantes bluetooth também são muito antigos, talvez porque levamos em consideração o check-out rápido durante o feriado de 1º de maio, e não havia nada na geladeira do quarto de hóspedes; O banheiro tem uma pequena área, sem banheira, sem divisória para cada função, misturados Apenas metade do chuveiro separa-se da área de lavagem, que é propensa a respingos; O banheiro não tem espaço separado, está junto com a área de lavagem; Após o banho, todo o espaço do banheiro está cheio de névoa, além da vista da Torre Eiffel no quarto, não há nada a elogiar. Parte do café da manhã: Existem poucas variedades, principalmente congee, macarrão, refrescos de estilo cantonês não são tão bons quanto refrescos de Guangzhou. Para bolinhos de camarão, nenhum camarão é consumido e eles são produzidos normalmente. Pelo menos dois a três camarões não são bons, então sopa de macarrão são considerados bons. O preço reservado é de 1500+ uma noite, com estadia durante 1º de maio, é apenas uma experiência de jantar em quarto de quatro estrelas ... sem mais considerações

easy to check in, but they didn't tell us where is the breakfast buffet. Good, so many water in the room. the pool is big , but only i think 3 feet. when we go to breakfast, they didn't know that we have a breakfast 😅 but breakfast is good 👍 location is okay but if rainy day not good. is hard to go to the other hotels.cause when you take the bus it's take time.

very good experience. fast email response when i emailed my enquiries. smooth check in and very helpful staff. we have a kid, when the front desk realised she helped us to arrange kid's kit, and very patient when we were joining the hotel membership. connecting buses were good and very close to the LRT station. superb if bring kids, my son enjoyed the indoor water park and the playhouse so much! and we also went up to the reels! they can have all kind of entertainment within one building! got free pop corn ,also lots of restaurant choices too!

Very good trip in Macau. The water park is great and the staff is very good to servicing us! We must go again!

We enjoyed the stay very much. The facilities and amenities were good. There was good quality of food and a wide variety at breakfast. The kids particularly enjoyed the robot delivered amenities to our room.

A trip to celebrate family member's birthday and also to bring my kid to macau for the first time. It was a very enjoyable stay as the hotel was very responsive by email to arrange our special request (crib, birthday cake, etc -- special thanks to Reservations Tracy). The buffet breakfast was very good quality, definitely exceed expectations. We definitely be back to stay to bring our kid for more fun at waterpark and playroom next time. Thank you Studio City for a pleasant stay.

Family of 5 (3 adults and 2 kids) booked two rooms. One room was available at 3pm, however the other room we had to wait until 6.20pm! Which was frustrating as check in time was supposed to be 3pm and it delayed our plans. 1st room was fine with no issues. However, the second room really smelled of cigarette smoke. We had asked for a non smoking room so this was very disappointing. We called reception straight away and after an hour of sorting they managed to find us another room. They reassured us that their housekeeping had checked the new room to ensure no smoke smelt. Unfortunately, when we arrived at the new room there also had cigarette smoke. With small children we cannot just suck it up and stay in the room. We called reception again and they came to investigate and put in an air purifier machine. By the time this was done it was near 9pm. They did leave a bowl of fruit for us 😊 and the next day they called to check everything was okay. Overall the kids loved the hotel. Waterpark was amazing, shuttle bus was great and loved all the Sanrio displays everywhere.

the staff are nice and try to solve our problems. Although we cant got 3 rooms at the same level of hotel , we can see those staff try to find out the best way to solve our request .