Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em30 nov. 2025
Usuário convidado
Teve um BOM tempo, TEM um pequeno ginásio que é UMA boa surpresa, e um pequeno espaço de brincadeiras Na praia.O serviço é excelente, recomenda o servidor para o pequeno-almoço.
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Preço por noite a partir de:€ 93
Publicado em20 mar. 2026
Ronzo
Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
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Preço por noite a partir de:€ 235
Publicado em16 dez. 2025
George Cyprus
Very nice small hotel at the start of the beach street. Can grab a taxi from centro to get there for about 300mxn. If you dont mind walking then its easy to just walk along the tulum beach street to reach any restaurant or beach club. The room was very nice with an outdoor shower and bath although the wooden floor there was rusty with nails pointing out which was as dangerous so that has to be fixed. Reception was very helpful and even gave us recommendations for restaurants and events for the night. They have their own beach access and loungers so its very convenient as its right on the beach. Breakfast was advertised and its a light yoghurt with little bit of granola and fruits with filter coffee and juice and two pieces of toast for two people. Breakfast has room for improvement in my opinion. Overall good experience for the price. No coffee machine in the room although it is shown in the listing images, usually hotels include those for free. There was some camping right next to the hotel which seemed weird, not sure what that was as it also had access to the hotel through stairs connected to the hotel.
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Preço por noite a partir de:€ 82
Publicado em14 mar. 2024
佛系旅者
Os funcionários do hotel foram muito simpáticos, os quartos eram espaçosos, com tetos altos e extremamente limpos!
Havia água de cortesia disponível para os hóspedes. Um ponto que poderia ser melhorado é a mesa de centro, que era feita de um bloco de madeira grande e muito pesada para ser movida. O design do quarto e do hotel não era muito prático, mas era muito bonito 😆.
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Preço por noite a partir de:€ 47
Publicado em23 jan. 2025
Usuário convidado
When i made reservations trip.com charged while reservation.
When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com.
So after some hour they called said sorry we did wrong while you check out we will return money.
It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere ….
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Preço por noite a partir de:€ 113
Publicado em25 out. 2024
Usuário convidado
Our stay at Tago Tulum was simply outstanding! The hotel itself is a paradise – the rooms look even better than in the photos, with spacious layouts, beautiful decor, and that perfect blend of luxury and Tulum’s bohemian style. The beachfront view and peaceful ambiance made it the ideal place to unwind.
What really made our experience unforgettable was the exceptional service, especially from Victor. He took care of everything we needed, going above and beyond to ensure our stay was seamless and enjoyable. Victor’s warmth and attention to detail made us feel right at home – a true gem! Tago Tulum is a must for anyone visiting Tulum, and we can’t wait to return
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Preço por noite a partir de:€ 102
Publicado em5 abr. 2024
Usuário convidado
It’s a shame that such a beautiful property with gorgeous beach is so purely run! Read other bad reviews re service, didn’t think it really could be a 1 star bad. Oh yes, it totally was!
1. To my surprise, the staff didn’t speak English. With the exception of a front desk employee.
2. We could not even order a meal! Hotel was very slow, no guests and still we had to wait on average 45 min. One night for 1.5 hours for a simple meal for 2.
They encouraged to order online since there were no waiters to be found. But then no one replied to online orders either. Saw a guy from the kitchen cleaning sea weeds on the beach around lunch time, as a result, lunch order wasn’t placed. And it goes on and on.
Found much better places outside the hotel to eat with very good service (ex. El Tabano 0.2 miles away).
3. Everything is overpriced which we already knew, so the expectation was to get at a minimum decent service so it is worth it. That did not happen.
4. Rude unapologetic unwelcoming staff. (Language barrier perhaps).
Traveled to Mexico a number of times, to the Cancun area. Never had an issue! This was a weird place.
I would not recommend it based on service.
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Preço por noite a partir de:€ 183
Publicado em4 mai. 2024
Usuário convidado
Muy buen hostel. El mejor Selina al Que fui hasta ahora sin dudas, y con muy buena atención
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Preço por noite a partir de:€ 131
Publicado em25 out. 2023
Songxiangruirui
Meu hotel favorito!
Eu também realizei meu casamento aqui
O hotel é lindo, e tem dois museus que também são lindos no mesmo estilo.
Se você também gosta da ecologia original, não hesite em fazer o pedido diretamente
A paisagem é incomparavelmente bela, certifique-se de escolher um quarto com vista para o mar
Este é um hotel que você deve visitar em sua vida!
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Preço por noite a partir de:€ 180