Confira avaliações genuínas e informações úteis de viajantes reais que ajudarão a encontrar a estadia perfeita para você
Publicado em7 mar. 2025
Usuário convidado
Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
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Preço por noite a partir de:R$ 2.970
Publicado em10 jul. 2025
Lanyingyinggetian
Este é um hotel pouco convencional; a entrada não fica na rua principal, o que dificulta um pouco encontrá-lo. Ele está localizado em um pátio adjacente, mas a vantagem é que funciona 24 horas e conta com funcionários de plantão. O proprietário e a recepcionista foram muito simpáticos. As comodidades do quarto eram mais completas do que as típicas de hotéis, como chaleira e sachês de chá, e os cobertores eram bastante confortáveis. No entanto, meu quarto ficava ao lado de uma escada de madeira, e o barulho das pessoas conversando no primeiro andar e o som das pessoas saindo do hotel antes da meia-noite me acordaram. O café da manhã, embora à la carte, tinha uma seleção razoável, e eu fiquei bastante satisfeito, então estava bom.
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Preço por noite a partir de:R$ 344
Publicado em13 out. 2026|Deluxe Suite
Jason119
The hotel was in a very good location, within a less than 5 minutes walk to plaza de armas. There was plenty of food options, convenience stores, shops, pharmacies and markets all around. The breakfast was simple but filling featuring juices, cereal, coffee, teas and assortment of cheese, ham and jams. Elmer the owner was very accommodating and attentive to every aspect of our stay. When we asked if there was a toaster, he went out and bought one the next day so that we could have toast. On the days we had early morning tours, they provided us with a packed breakfast. The room was very spacious. At times there was a lack of hot water but after waiting a few minutes, the hot was comes back. It seems to be an issue in the city rather than just this hotel. The hotel was charming, the rooms were clean and the staff were friendly and very helpful. A canister of oxygen was provided when my partner was suffering from a bit of altitude sickness. Thank you Elmer and Soledad for your excellent hospitality and for making our stay thoroughly enjoyable.
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Preço por noite a partir de:R$ 298
Publicado em18 mai. 2024
K Travels
Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
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Preço por noite a partir de:R$ 269
Publicado em23 set. 2024
IURII OBLIKOV
В целом отель неплохой для Куско, маленькая комнатка, маленькое окошко, очень маленький санузел, не обогревается, нет питьевой воды, тапочек, но ставлю 5 за чистоту, за расположение, и за то, что отель новый. Когда мы там жили, стоимость составляла 90$ за ночь без завтрака. Для такой стоимости нормально. Но когда мы уехали на 2 дня и вернулись обратно, стоимость составляла уже 180$ за ночь, что для данного отеля просто невообразимо. Прожив неделю в Куско, стало понятно, что цена и качество не только для данного отеля но и для других большая проблема! Цены ставят высокие, а сервиса предоставляют минимум!
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Preço por noite a partir de:R$ 425
Publicado em30 jun. 2025
Gomez
Hotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
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Preço por noite a partir de:R$ 248
Publicado em11 out. 2025|Single Room
Jay Kay Nocturnal
Economical so the rooms are small with small washroom, no heaters but the location is awesome. Just 2 minutes walk to Plaza de Armas, lots of massage centres, cafes,stores, pharmacies, the famous streets are just at the end of the road from hotel..
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Preço por noite a partir de:R$ 102
Publicado em25 mai. 2024
Usuário convidado
Had two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
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Preço por noite a partir de:R$ 232
Publicado em11 abr. 2026
Usuário convidado
Um hotel muito agradável. Ambiente acolhedor e cafés da manhã deliciosos.
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Preço por noite a partir de:R$ 85