I originally selected a room and was given something different without any explanation. When I did inquire about it the staff member was very nonchalant.
Had paid $14 extra for parking and all the parking was the same. Never said anything about paid parking and a $50 deposit. I wish all this was put in writing up front. So when I paid for the room, plus parking, and a extra deposit in ONE transaction.
The room was great, wonderful view, bed/bedding was comfortable, shower was amazing.
Customer service in the morning wasn't all that great.
Hotel próximo a San Antonio City Center,San Antonio
IIn The Making2023.08.25
Great location, it's in walking distance to the Riverwalk.
The staff was very friendly and helpful. The vale were very helpful getting us our vehicle every time we needed it and helped with our luggage. Great family game area with games like monopoly, scrabble, and chess. Cafe un hotel had giant pop tarts and amazing capachinos! The room was spacious, comfortable, clean beds, and cute mini fridge! In all, I loved my stay!
Hotel próximo a San Antonio City Center,San Antonio
UUsuário convidado2025.12.30
O hotel é Muito bonito, e o pessoal do valete e do bellhop foram excepcionalmente amigáveis.A localização é excelente, à direita do Rio, e a cama estava muito confortável. O chuveiro teve grande pressão de água; no entanto, se você é alto, a posição de cabeça de chuveiro não é idealmy marido é 5’10” e teve que se apertar para o usar.
No passado dia, a toalha estava bloqueada e afundada no chão, o que era frustrante, especialmente porque havia SIDO usado pouco papel higiénico. A maioria Das pessoas consideraria que o excesso de água de banho era UMA questão urgente que requeria atenção imediata.Pedimos ajuda, MAS ninguém veio. Parece que o pessoal supostamente esperava, pois tivemos algumas horas antes do check-out, o que era decepcionante. Como resultado, o MEU Marido teve que ir para o chão para usar o banheiro, e nós tivemos que navegar por água de banho no chão enquanto ficamos prontos.
Exceptional experience! Wonderful staff all the way around, clean rooms with excellent housekeeping. The food at the hotel was top notch. Other dining experiences in walking distance if you so choose. Stunning sunsets and plenty of poolside seating. The pool was quite cold but the kids there didn't seem to mind. Stop by the bar and say hello to Miguel!
I had such a great experience staying at the Hilton Dallas Lincoln Centre! The staff was super friendly and made check-in a breeze. My room was spacious, clean, and very comfortable – I felt right at home. The hotel itself is beautiful, and I loved the amenities, especially the pool and fitness center.
The location couldn’t be better – it’s just a short walk to the Galleria Dallas, so there’s tons of shopping, dining, and things to do nearby. Plus, there are great dining options right in the hotel, which made it really convenient.
I’d definitely recommend this hotel to anyone visiting Dallas. It’s a perfect spot for both business and leisure!
Localização maravilhosa e hotel fantástico.Passou duas Grandes noites Neste hotel.É linda e o Pessoal estava surpreendente.Não TEM nada além de marcas altas para o hotel.
Hotel próximo a Austin City Center,Austin100% dos visitantes escolhem essa área
UUsuário convidado2024.07.30
The room's AC was inconsistent, difficult to find the right temperature.
The room we had was right behind the elevators so it was hard to sleep hearing them going nonstop til 3am.
The bathroom was also extremely dark and hard to even see yourself in the mirror.
Muito bom
103 avaliações
8,2/10
Preço a partir de
£ 174
por noite
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8,6/10
Very Good
GGuest UserThe location is ideal, in downtown Houston, a few blocks away from the convention center and discovery park. The building is beautiful and historic with a gorgeous lobby, comfortable chairs, a cafe/latte/cappuccino machine, and cute restaurant open for breakfast lunch and dinner. I was on the 12th floor in the rusk house portion of the building which had very nice rooms that were ideal for single people. There was a coffee maker but no fridge, which I did not miss. The bedding was beautiful and had daily housekeeping, nicely appointed products in the bathroom. I had a four night stay and loved everything about the space. I would highly recommend it especially considering how much cheaper it is than other hotels.
GGuest UserMy daughter and I were traveling for a gymnastics competition. We were pleased with the location's proximity to the Fort Worth Convention Center and dining options. The room and hotel were pretty clean overall.
However, these are the weird things that ruined our stay:
- The bathroom door knob was missing. I know it sounds weird, but there was no knob--just a big hole in the door where one should be.
- The heat in our room did not work. We were cold and had it set to 80, but it only blew cold air.
- Upon arrival at breakfast (included with our specific booking) no one acknowledged us or greeted us. We waited for a while and then I tracked down a worker putting out food to ask if we seat ourselves or if someone seats us. She did not reply to me (language barrier), but got someone to tell us we could just seat ourselves. It was confusing and unwelcoming. I witnessed other patrons enter after me and share the same confusion and have to ask as well. A simple greeting, welcome, or explanation could go a LONG way.
I am not typically a complainer, so the issues above would've normally been mentioned at checkout for resolution before the next time they put someone in the room. It wasn't worth the hassle of moving to a different room.
- (This was the biggie.) We had a family enter our room because they were given keys and assigned OUR room at check in. We had not checked out, and now our keys would no longer work. The family returned to the desk and were assigned a different room. When I asked about this mix up at the desk, they told me they ”didn't know how that had happened” like I was somehow making it up. They reprogrammed our key cards and assured us that no one else would bother us during the remainder of our stay.
- They charged me for one night of parking instead of two, and charged me for breakfast although it was included with my booking. These charges were resolved and an apology was extended for the inconveniences of the stay.
I would not stay at this hotel again, and will choose differently when traveling there next year. It was a hassle and a disappointment.
GGuest UserThe room was very nice and updated. Location was excellent and within walking distance to the Kid Rock concert. It was on the waterway, so it made the walk enjoyable....close to restaurants too. Parking at the guest garage was affordable at $17 for 24 hours. Hotel staff was very friendly.
GGuest UserI had a lovely experience. The hotel appeared to have been recently updated and had a relaxing and modern atmosphere. The staff at reception were so friendly and really went the extra mile in helping me with a few queries I had. The direct access to the beach was appreciated and it was nice to have a pool as well. My room felt very luxurious and was decorated nicely. There are shops nearby and the area is convenient. A great stay and I’m glad I chose it!
AAnonymous UserThe decoration of the hotel is very artistic and artistic, the room facilities are average, the comfort level is average, and the air conditioner is very noisy. The breakfast is pretty good, there are many varieties, parking is free, and travel is convenient.
GGuest UserThe first room I checked into had an air conditioner that was as loud as an airplane engine. There was also no phone in the room, so I had to walk to the front desk to report it, and then they arranged a room change. The second room they gave me was clearly much smaller than the one I originally booked, but since I had a child with me and four suitcases, I didn’t bother asking for another change. The worst part is the air conditioner is still broken — it isn’t noisy, but the temperature keeps fluctuating between too cold and too warm.
GGuest UserThe experience was quite pleasant. The members of staff who attended to our needs during our one week training were helpful and responsive to our needs.
Mariam, at the reception, was willing to assist and offer help upon request. The location of the hotel and the facilities were fantastic as well. All round pleasant experience
KKansasizhouliyouExcellent location. Great value for money, even better than what I typically find back home. The breakfast was good, and the rooms are spacious, comfortable, and well-appointed. The staff were friendly. Overall, fantastic! My only wish is for individually adjustable air conditioning.
GGuest UserDallas, I chose this Sheraton, the hotel is very good in all aspects, the service is warm, the breakfast is rich and varied, the facilities are complete, the room is clean and tidy, if the room window can be wiped clean, it is more perfect, living on the 36th floor can have a good view to watch the downtown scenery, Unfortunately, it was blurry because of the window.
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Informações sobre viagens locais
Quantidade de hotéis
1981
Quantidade de avaliações
40,792
Maior preço
£ 2.374
Menor preço
£ 70
Preço médio (fins de semana)
£ 349
Preço médio (dias úteis)
£ 324
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