A vista era fantástica; podíamos ver a Igreja Ártica e o teleférico do nosso quarto.
A localização era ótima, ficamos muito satisfeitos e ficamos por três dias consecutivos.
No entanto, em relação ao serviço e à limpeza, a limpeza não era feita automaticamente para estadias consecutivas, sendo necessário agendar com um dia de antecedência. Quando entramos no quarto, havia utensílios de limpeza e copos sujos deixados pela equipe de limpeza, que deixamos do lado de fora da porta e só recolhemos ao meio-dia do dia seguinte (suspeito que a equipe de limpeza trabalhe apenas das 12h às 16h).
As toalhas não eram trocadas a menos que fôssemos à recepção para pegar novas; ninguém as trocava para nós.
Entendo a eficiência e a chamada proteção ambiental da Escandinávia, mas considerando a diária de cerca de 3.500 ienes — claro que o preço não é culpa do hotel; todos os hotéis em Tromsø aumentaram seus preços significativamente, embora eu tenha ouvido dizer que são muito mais baratos no verão.
Facilities: All wooden structure, very warm, by the sea, no elevator, small room area, no hair dryer, hot water bottle in the room, simple. Breakfast is simple, bread, sausage, eggs, tomatoes, cucumbers, very simple.
Hygiene: clean
Environment: The seaside, the bay is outside the window, and the sea is under the window.
Service: There is a restaurant, open at night, there is a waiter to help check in,
O hotel oferece uma vista privilegiada da pista do aeroporto. Os quartos são minimalistas, com apenas cama, TV e banheiro; não há frigobar nem chaleira. No entanto, a vista da área comum do 11º andar é fantástica, e foi por isso que reservamos o hotel. Naquela noite, vimos a aurora boreal da varanda.
The hotel is centrally located near most tourist spots and meeting points for tours. The breakfast is nice with a variety of food but would be even better if there can be variations between days. There is also a gym and sauna overlooking the harbour. A nice place to stay in town.
A localização é incrível!Todos os pontos de recolha para a atividade foram 3-10 mins de caminhada.No entanto, o pesadelo começou quando chegámos à sala para perceber que o bin estava cheio....
Tentámos falar com o escritório, mas foi tarde na tarde e não nos disseram que ninguém do serviço de quarto estava lá e não podemos mudar o quarto cos eles estão cheios....
Mesmo que o dia seguinte, Na manhã seguinte, chegue um ônibus cheio de turistas e não acredito que muitos saíram EM poucas horas
Mais uma vez a localização é boa, mas não é um preço barato que você está pagando pelo mínimo de limpeza
The atmosphere was lively and very festive. The staff were incredibly polite and attentive and the stay felt very luxurious. The room was also clean and spacious, although the positioning of the hanging lamps was a bit awkward and I sometimes found my shoulder hitting one when getting into and out of bed.
The shower was also very large and decent water pressure and temperature control.
The breakfast was amazing! Many options and very delicious!
The view from the room was spectacular and the staff accommodated my request for a higher room.
The only downsides were the laundry service is incredibly expensive, which was shocking as the hotel I had started in prior to this one did it for free. Also, room cleaning did not come to room one day and I had to make two requests to the front desk to get a fresh towel. It took quite a long time, but eventually did get me a new towel in the evening. The staff apologized profusely for the inconvenience.
Overall, the stay was amazing.
とてもにぎやかで、お祭りのような雰囲気でした。スタッフの対応は非常に丁寧で行き届いており、滞在全体がとてもラグジュアリーに感じられました。客室も清潔で広々としていましたが、吊り下げ式の照明の位置が少し微妙で、ベッドに出入りする際に肩が当たってしまうことが何度かありました。
シャワーもとても広く、水圧や温度調整もしっかりしていて快適でした。
朝食は素晴らしかったです。種類が豊富で、どれもとても美味しかったです。
客室からの眺めも圧巻で、高層階の部屋を希望したところ、その要望にも快く対応していただけました。
唯一のマイナス点は、ランドリーサービスが非常に高額だったことです。直前に宿泊していたホテルでは無料だったため、正直かなり驚きました。また、ある日は客室清掃が入らず、新しいタオルをもらうためにフロントに2回お願いする必要がありました。少し時間はかかりましたが、最終的には夕方に新しいタオルを届けてもらえました。その際、スタッフの方からは大変丁寧にお詫びがありました。
総合的には、とても素晴らしい滞在でした。
O quarto TEM UMA Sala de estar e Grande, o quarto TEM camas de cama de cama, a Cozinha do restaurante está ligada, a Cozinha e a máquina de lavar louça, está bem.
Há um supermercado EM Sete ou oito minutos para sair Da porta. É conveniente Voltar para comprar coisas.
A única insuficiência é que se a Sala de estar Queria dormir pessoas, a janela não é suficientemente ampla, não Pode suportar a Luz lá fora, e dormir um pouco brilhante à noite
Um hotel despretensioso, mas confortável, com uma localização imbatível no centro de Tromso (a terceira foto é da vista da janela do hotel). Os destaques incluem a equipe simpática (um agradecimento especial ao sempre prestativo Petter), o café da manhã saboroso e saudável e as confortáveis áreas de estar que permitem que você não precise ficar no quarto.
Dada a qualidade do hotel, é surpreendente – e extremamente irritante – que eles não forneçam chaleiras no quarto (eu até me ofereci para pagar um depósito), ainda mais frustrante porque algumas fotos no site mostram máquinas de café: então, alguns quartos têm essas comodidades. A seleção de produtos de higiene pessoal também é surpreendentemente escassa – sem sabonete líquido, por exemplo, o que parece desnecessariamente pão-duro. Minha outra reclamação é que eles precisam de mais mesas individuais na sala de café da manhã: encontrar um lugar em uma mesa comprida lembra um albergue da juventude...
Com essas deficiências observadas, o hotel pode ser recomendado e tem um bom custo-benefício para Tromso.
Vantagens: a localização é Muito superior. O Caminho Pode chegar Ao local do barco de esquipamento e separar a secagem do banheiro.
O Templo é um pouco pequeno no quarto, o Templo está frio, não está Quente o suficiente no quarto.
Muito bom
86 avaliações
8,0/10
Preço a partir de
€ 113
por noite
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8.7/10
Very Good
OongavinThe hotel enjoys a very strategic location, making it convenient for sightseeing, shopping and eating. I particularly enjoyed the breakfast spread, which offered a wide variety of options, although it can get quite crowded on weekdays, making it difficult to secure a table. The staff were consistently friendly and attentive. One suggestion for improvement would be the addition of facilities like a sauna or other winter-friendly amenities. Harbour view from the window is nice (see attached). Overall, it was a very enjoyable stay.
GGuest UserPros:
- Beautiful view
- Daybed was as comfortable as the bed
- One of the most conveniently located hotels in Tromso
- Delicious, well-seasoned breakfast
Cons:
- Hotel amenities are lacking (toiletries, facial tissues, phone to contact conceirge)
- Only one staff member after hours, no form of room service then
- Staff aren’t attentive enough. Notably, towels that were removed were not consistently replaced with new ones (One night all were removed, none were replaced. Another night, all were removed and only one was replaced)
HHitesh8985This is a 4-star hotel, but they didn’t even provide a complimentary water bottle for welcome, which was surprising. Even many 2-star hotels offer this basic service. I have stayed in both 5-star and 2-star hotels, and this felt disappointing. Small details like this really affect the overall guest experience.
GGuest UserThe hotel is in a very convenient location, making it easy to get around the city. It is well-equipped with basic essentials for simple cooking, which is a big plus for travellers who prefer to prepare their own meals. There is also a supermarket located just next to the hotel, and a bus stop only a stone’s throw away, making daily travel very hassle-free.
However, the room size is quite small. Once we opened up our luggage, there was barely any space left to walk around comfortably. This may be something to consider for guests travelling with larger suitcases or planning a longer stay.
Overall, the stay was practical and convenient mainly due to the excellent location and useful facilities, but the limited room space did affect our comfort.
TTurkmenbashiAn unpretentious but comfortable hotel in an unbeatable location in central Tromso (the third photo is the view from the hotel window). Highlights include the friendly staff (a shout out here to the ever helpful Petter), tasty and healthy breakfast, and comfortable sitting areas that mean you don't have to hang out in your room.
Given the quality of the hotel it is surprising - and highly annoying - that they don't provide kettles in the room (I even offered to pay a deposit), the more frustrating because some photos on the site show coffee machines: so some rooms do have these facilities. The selection of toiletries is also surprisingly meagre - no shower gel for example, which seems unnecessarily cheapskate. My other gripe is that they need more individual tables in the breakfast room: finding a space at a long table feels reminiscent of youth hostelling...
With these shortcomings noted, the hotel can be recommended and is good value for Tromso.
GGuest UserA hotel that is located conveniently to many pick up points for tours. Grocery stores, 7-11 and restaurants are also located nearby. Simple amenities such as shampoo/body soap, towels, hairdryer are available. Love it that there is breakfast and dinner that comes together with your stay. Nothing too fancy but good enough to fill your bellies considering the restaurants are quite pricey. You will need to get hot water on your own at the dispenser as there are no kettle in the room. Reception was always friendly in answering any questions, and even helped with my cab booking to the airport. Worth it for the price, would stay here again.
OONG JesslynI requested for sea view but upon check in I was given a room facing a dark alley it’s horrible it’s my first time to Tromso. I went back to reception and paid a fee to upgrade to sea view room number 513. This room was breathtaking I enjoyed the night and morning view so much. A bit noisy coming from passerby due to the slippery walkway in front of hotel. The Pust access is located right in front of hotel. Hotel serves tea time and dinner as well.
SSTowI have upgraded to deluxe house from the hotel email due to adding two friends of mine are joining. I have paid so much extra to top up from the hotel. When I checked in, the receptionist said I have to pay extra NOK 200 because I did not inform them that I have 2 extra friends are joining.
Firstly, I did call to the hotel to check how much I need to top up due to two friends are joining. Second, the deluxe house is meant to have 4 -5 people to stay in, we have 4 people in total. Third, I booked this hotel on my first night and last night in my Tromso trip. I’m looking forward to stay river view and garden view. But unfortunately the service that I received is extremely disappointed and bad!!
GGuest UserUpon check-in, I was told that our booking of a twin bedroom was entitled to only one welcoming drink, providing one drink for two guests was disappointing.
For breakfast, the hotel advised that the first hour would be busy, but the non-rush hours were even more crowded, making it difficult to enjoy our meal.
Additionally, there was no kettle in the room; guests must go to the 11/F common area for hot water, which was extremely inconvenient.
On a positive note, the gym was reasonably good. The view from 11/F is stunning. Overall, while there were some highlights, key areas need improvement.
XXiaoxiaomaomaochongAfter visiting the Lofoten Islands, Tromsø felt more like an optional stop than a must-see.
Location: The hotel's location is good, close to the pier.
Room: The hotel corridors and rooms looked quite dated, not at all like a five-star hotel. The view outside the window was nice, especially the outdoor scenery from the large windows in the hallway was beautiful.
Service: Luggage storage after check-out at this hotel is self-service. They don't provide a storage receipt. The room was piled high with luggage, and the door was left open, so it really depended on how trusting the guests were.
Taking the cable car in Tromsø to see the city view from the mountain was great, but everything else was just average. As for the Northern Lights, you can see them in both Tromsø and the Lofoten Islands during winter.
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