Hotéis 4-Star em Yamanashi Prefecture, Japan

Pros: 1. The room was huge! 2. You get a full view of Mount Fuji right from the balcony window. 3. The staff were super friendly, and they even had Chinese-speaking staff members. 4. The hot springs on the fifth floor have both indoor and outdoor options. You can enjoy the views of Mount Fuji while you soak. 5. Both breakfast and dinner provided by the hotel were surprisingly delicious, and there was a good variety too. 6. They offer a shuttle service to and from Kawaguchiko Station. Just make sure to look for the shuttle with three hotel names printed on it. You'll need to remember the hotel's English name to identify it correctly, otherwise, you might end up waiting a long time at the station. I'll definitely stay here again next time I visit Mount Fuji!

I booked this hotel because the promotion made it seem luxurious, but the surroundings feel odd, almost like all the trees have been removed by purpose, littered with dry leaves and fallen branches. It feels dirty and poorly cared for. I was expecting a neatly landscaped area with grass and trees, but instead, the outside feels like a barren, lifeless space. That said, the inside of the room looks very good. The accommodation consists of two separate large caravan‑style rooms. They are not very spacious, but they are sufficient for a family of four. One of the rooms has slightly less living space because it includes a larger bathroom, with a full‑size bathtub. This is something you rarely find in Tokyo, where most bathtubs are quite small, so this was a pleasant surprise. Unfortunately, we struggled with the bathtub controls as it was written in Japanese, we couldn't use it after all. Also, the heating system are all labeled in Japanese, and there were no clear instructions in English. As a result, we didn’t figure out how to use the heating until the second night. We stayed for two nights in total. There is an outdoor spa area, which is interesting and enjoyable. We used it and found it quite good, although it is small. It works best for two people, three is a tight squeeze, and four would be uncomfortable. The sauna is decent and operates daily. Breakfast is served at set times rather than as a buffet, likely because the hotel only has 14 rooms. Guests must choose a time slot, such as 7:00, 7:30, 8:00, 8:30. We chose 8:30. Breakfast is a set menu rather than self‑service. Each morning includes a starter, a main dish, and some small item to finish, well enough for us. The first day was Japanese‑style, with a rice‑based dish. The second day was Western‑style, with a sandwich as the main course and fried eggs with pork belly. The food tasted good, but we would have appreciated more water. We did not ask for refills, as staff left the area after serving. Finding the hotel is a bit difficult. The entrance sign is blocked by a car park sign, making it very easy to miss. You need to drive very slowly, or you will pass it without realising it. We spent several minutes searching before realising this was the place. Be prepared to see a car park with two signs, where one directly blocks the hotel’s entrance sign.

The hotel service was excellent and the facilities were comprehensive. The breakfast quality was high. Although there are trees in front of the hotel, blocking the view of Mount Fuji from the room, you can walk to Oishi Park in less than ten minutes to see it. Transportation is also quite convenient, and the room is very spacious. The only downside might be a few small insects.

Hotel Mt Fuji has the best views of Lake Yamanaka and Mt Fuji. It is located high up on a hill and looks down over the lake. Shuttle bus service to and from Yamamakako iriguchi was excellent. The staff in 7 eleven kindly called for me to be picked up on arrival and again on the second day of my stay. The breakfast was the best in the past 2  weeks of my trip. Japanese breakfast is so delicious. The omelette chef was such a perfectionist and each was made perfectly. Staff were particularly helpful and the public baths , there are 2 different locations ,are excellent, both very different. The hotel itself is very old and dated and could do with a renovation. However saying that, the room was very spacious and comfortable. I loved being able to open the window which had an insect screen and have fresh air. The only thing I did not like is that you could not wear your yukata to breakfast. No big deal really. I would highly recommend Hotel Mt Fuji.

Excellent cabins. They have everything you need for a comfortable stay. It's located right next to the train station, so you can hear the trains, but it didn't bother us. However, it's something to consider if peace and quiet are important to you. There's a beautiful view of Fuji. And the blankets were amazing!!! The best we've encountered in Japan :)

I stayed in a standard room with a Mount Fuji view this time, and it was much more comfortable than I expected. The room size is quite spacious for Japan, the cleanliness was good, and the bed was comfortable. When the weather is clear, you can see Mount Fuji directly from the window, and drawing open the curtains in the morning was truly worth it. The location is also convenient for getting around Lake Yamanaka, and there are self-service electric-assist bicycles at the hotel entrance, with Chinese language support, which is very handy. Communication with the front desk was smooth, and the check-in process was hassle-free. It's perfect for those who want to quietly admire Mount Fuji.

Last minute booking and we couldn’t have been happier with our choice. The cabin was extremely spacious, well equipped, warm, and comfortable. Lots of room for our family of five to spread out! We also all loved the PJs! The location is excellent with onsite parking and even a small onsen. We didn’t take the breakfast or BBQ option but had everything needed to cook for ourselves. Best of all was the view - despite the rainy day, Mt Fuji made a guest appearance late in the evening, which we could enjoy right from our cabin.

We really enjoyed the beautiful scenery, the generous room sizes with private balconies, and the quality of the onsen and sauna. Mt Fuji is literally right outside your balcony. We got to see the sunrise and the few moments when the mountain appeared. The breakfast which is included in our reservation provides a good selection of food, which is a great addition to the stay. That said, the hotel’s current operational policies are quite inflexible and impacted our trip. The shuttle bus hours (8:00 AM–11:00 AM outbound) are too limited for those of us hoping to visit major attractions early in the day. Furthermore, the handling of the shuttle schedule felt overly strict; we were one minute late (I’m not kidding… we sat on the van at 9:01am for our 9:00am reservation) due to a quickly resolved checkout issue and were immediately called out for it, which created a tense atmosphere. Similarly, requiring guests to commit to a specific breakfast time at check-in and that all party come together as it is written in one breakfast “ticket” is unusual and challenging for those looking for a relaxing, schedule-free vacation. We believe that softening these rigid policies would greatly improve the guest experience. Despite these logistical points, the location is a major plus, as it is within easy reach of a popular Hoto Fudo restaurant and a mall. The price point is also extremely reasonable when you factor in all the amenities and that breathtaking Mt. Fuji view. I would still highly recommend this property for families looking for a comfortable base near Mt. Fuji.

The hotel offers a complimentary shuttle bus to and from Kawaguchiko Station, which made getting around incredibly convenient. The view was simply unbeatable—we could see Mount Fuji right from our room. Our stay included both dinner and breakfast, and we were lucky enough to visit on a perfectly clear day, so we got an unobstructed view of Fuji in all its glory. It was one of those moments that made the trip truly unforgettable. The staff were exceptionally welcoming and spoke English well, which made everything even smoother and more enjoyable. Overall, this was one of the highlights of our trip, and I would highly recommend it to anyone visiting the area.

Extremely satisfied with this hotel, it exceeded my expectations! **Facilities:** I saw some guests mention the hotel being old, but actually, the facilities are excellent. Besides the distinctive tatami rooms and rooms facing Mount Fuji, there's also the hotel's special hot spring. The outdoor bath has such a great vibe, and it's real hot spring water – my skin felt so smooth afterwards. **Environment:** There are absolutely no issues with the hotel's environment, cleanliness, or rooms; it meets a four-star-plus standard. You can see a full view of Mount Fuji within a 3-minute walk from the hotel, with both sunrise and sunset clearly visible. **Dining:** The hotel's breakfast isn't particularly varied; I wouldn't recommend paying extra for it. Dinner, however, is highly recommended. It offers a good variety of Japanese specialties, and many people think it's much better than eating out. Some reviews recommend the Wheat restaurant in the hotel courtyard or the restaurant across the street, but the cost-effectiveness might not live up to expectations, and the actual standard could be quite different. **Service:** I didn't give five stars for service. The hotel's front desk offers Chinese service, and the Chinese staff are especially friendly and helpful, answering all our questions with no communication barriers. However, I was very dissatisfied with the restaurant staff, who I believe were Indian. Breakfast ends at 9:30 AM, and we thought we just needed to have our food by 9:30 AM and wouldn't get more. Instead, the server rudely told us to ”Go Out!” in an impolite manner while we were still eating our paid breakfast. These four stars are solely for the excellent front desk service. **Additional Notes:** If you have high standards for a hotel, want a hot spring experience, and wish to be close to Mount Fuji, this is an excellent choice. The hotel is a 10-minute walk from Fuji-Q Highland and a few minutes from Kawaguchiko Bus Terminal, which is very convenient for returning to Tokyo or other places. The front desk service is fantastic; a big thank you to the Chinese lady at the front desk.