Location : good / strategic
Breakfast : nice
Room : old building / toilet got problem
Rate price : expensive for that old building
Overall happy to stay there
Comfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good.
Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.
Good location near to mall, decent room size, decent breakfast spread. Fast response customer service and staff. Experience power trip in the room a couple of times but immediately recover. It will be good if hotel can maintain affordable rate as it is keep going up over the years. Overall experience is good
The hotel located near the SKA Mall and Living World around 15 mins walking. The staff was friendly and accomodating. The check in process was fast and they allowed early check in. The room was spotless, had a nice view (need to request for higher floor), good water pressure, the AC was cool enough and the bed was so comfy. The breakfast offered a lot of variety and decent. The only down side was the check out process took so long. Hope they will improve the check out process and make it fast and convenient. Overall, a good stay.
Lindo lugar para ficar na cidade de Pekanbaru... fácil acesso a todos os lugares... quarto é muito espaçoso e confortável... menu do pequeno-almoço é incrível e delicioso também... Altamente recomendado...
É a minha primeira vez que fiquei neste hotel com a minha família para o casamento.A localização é ótima, embora o hotel localizado na estrada principal onde fácil de ter o jam de tráfego a maior parte do tempo, tomar um agarro é uma escolha e deve!
O pessoal do hotel é também amigável e útil.
Para melhorar a qualidade, o hotel precisa atualizar e limpar alguns mobiliário ou equipamentos de hotel, o que torna o hotel Mais atraente para o turista.
Amazing Hotel:
Large pool well suited for swimming (about 20m), Whirlpool, Sauna, Steambath & Gym. All sparkling clean, modern, nice atmosphere to chill at the pool.
Delicious breakfast with huge variety of dishes, all sorts of eggs, omelet prepared fresh.
Spacious, clean, modern great rooms, good aircon.
Overall: perfect stay
The location is just super convenient, bridged with mall. Walking distance to Alfromart & Indomart, opposite Novotel which was full that we resorted to Fox Harris. But no regret. There was surprise fox performance during breakfast, and free cake decorating for kids during breakfast too.
O hotel é bom.Perto de poucos indomaret n alphamart.Alimentos de Rua disponíveis perto Da área do hotel.Aperfeiçoado para sala executiva gratuitamente
Muito bom
45 avaliações
8,5/10
Preço a partir de
R$ 124
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8.2/10
Very Good
FFaiza Mat SaaidHere’s a balanced, honest, and respectful review of Aryaduta Pekanbaru, focusing on your family experience and the issues you faced:
⸻
⭐ Family Stay Review: Aryaduta Pekanbaru
We recently stayed at Aryaduta Pekanbaru for a family trip, and while the hotel has a good location and a well-known brand, our experience was below expectations.
👥 Front Desk Experience
The check-in process was disappointing. The front staff were not friendly, and there was very little warmth or hospitality. Even though our room was already ready, they were very strict about only allowing check-in after 3pm, which made things inconvenient—especially for families travelling with children or elderly.
🏨 Room Condition
The hotel is quite old, and it shows.
• The room had a noticeable old smell when we entered.
• The toilet wasn’t very clean, and water leaked out into the room area, which was uncomfortable and unsafe for kids.
• Overall, the upkeep and cleanliness were not at the standard we expected.
🏊 Facilities
We went to the pool area but found no staff at the pool counter, which made it difficult to request towels or assistance. The pool area itself is decent, but the lack of staff presence made it feel unmanaged.
📍 Location
The hotel is in a convenient central area, close to malls and food outlets, which is the main positive point.
⸻
⭐ Overall Rating: 2.8/5
Aryaduta Pekanbaru has potential because of its location and brand, but the hospitality, cleanliness, and maintenance need significant improvement. For families, the strict check-in policy, room condition, and lack of staff attention made the stay less comfortable than expected.
This review reflects our genuine experience, and we hope it helps the hotel improve and guides other travellers planning their stay.
BbnprasetioThere is some upgrade on their tv’s, near wingstop. Would be great if deposit can be paid by card, so you guys didn’t need to tell us, the customer, to get the cash from ATM’s outside the hotel. Just imagine, you came across the island, come to hotel, and sent back to outside just to get a money for deposit? Fr dude
PPaul W..Welcoming staff, nice clean room and great location to the airport for a short stay. Room service was fast and food/drink delicious! Thankyou :)
HHendy TandionoThe room is clean
The bed is not very comfortable, it needs a to be changed to a new one.
Location is a bit far from the center.
The gym is very small & disappointing, it's should NOT be called as a gym, but a room with 1 treadmill & a full set of dumbbell.
Eesuke88I’m very satisfied with the experience of staying at this hotel. The room is spacious and comfortable, and the facilities are also very complete. The location is also very strategic.
Ffajar BudimanA memorable experience at The Zuri. It's close to Pekanbaru's shopping malls. The swimming pool offers city views of Pekanbaru, and the breakfast was delicious.
NNur Amira Mohd ArifinComfortable hotel about 30 minutes from the airport, located near a park and government buildings. The staff were very friendly and helpful, especially Mr. Iman, the petite morning-shift concierge staff (unfortunately I didn’t get his name), and the housekeeping staff who assisted with the extra bed and recommended great places to visit. Check-in by Mr. Agung was smooth. Breakfast was good.
Overall, this was my first stay at The Premiere Pekanbaru, and it was a pleasant experience. Highly recommended.
AAnonymous UserOverall, it's good value for money, but there are some downsides. There was no hot water for showering. The front desk service was very welcoming, which is why I insisted on staying there. The only downside was the lack of hot water. The bed was comfortable, and the hotel was cleaner than other hotels, and not damp. If you don't mind the lack of hot water or the not-too-cold water, it's a good option.
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Informações sobre viagens locais
Quantidade de hotéis
17
Quantidade de avaliações
1,810
Maior preço
R$ 5.248
Menor preço
R$ 114
Preço médio (fins de semana)
R$ 357
Preço médio (dias úteis)
R$ 353
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