Hotéis 3-Star em Western Visayas, Philippines

The service was excellent, as expected of a COAST hotel. Every staff member was smiling and ready to assist every guest. They were responsive to requests and remembered guests' names, making guests feel respected. The room had everything they needed, but the facilities were quite old, the soundproofing was poor, and there was a lot of mold in the bathroom. I strongly suggest the hotel renovate it. It's about a five-minute walk to the beach.

They went beyond my expectations. I thought it was going to be like a family run inn but I was so wrong. Upon arrival, they will offer some refreshments and hand towel which is a nice touch. Room was really cute! Attic room but it didnt feel hot. Nice bed and pillows-had a good night’s sleep here. The soundproofing is non-existent however. You can hear the families on the other rooms if they are on the hallways. Also, if people are smoking in the general areas, the smoke smell can get it your room which pissed me off. Nonetheless, would come back for sure.

Great location, just a leisurely 10-minute walk to the beach, and plenty of cafes, restaurants, and shops nearby. The service was outstanding. The staff were friendly and very responsive. Rooms were clean, and the bed was comfortable. Housekeeping was daily, and the linens were changed frequently (about 7 times in 10 days). They even wished my husband a happy birthday, which was a lovely touch. When I fell ill, they brought me ginger and honey tea. The only thing missing was a balcony.

Had a wonderful 1-night stay at La Carmela de Boracay! Even though it was a short trip, I got some amazing rest. I slept for three hours right after checking in and another solid eight hours at night because the bed was so comfortable.The room was very clean, and all the amenities—the air conditioner, TV, and refrigerator—were working perfectly. I also loved that the room had its own private terrace and even included a Bible. While I didn't get a chance to try the pool, the hotel’s location is excellent since it is just a short walk to the beach. Highly recommended for a comfortable and relaxing stay! And thank you trip.com for giving promo and I got a chance to stay in this hotel.

Overall, I really liked everything. The hosts are very pleasant and welcoming; they even gave us a cute box of cookies for Christmas, which was so sweet. They're always ready to help if you need anything, so I'll definitely be back. The rooms might not be the newest, but they don't charge exorbitant prices for them either. It's a good place!!! However, the photo of the beach right nearby is misleading.

Location was great and the hotel was clean. Staff was very friendly and nice always helped with whatever needed. The only thing we dis not like was the breakfast. Too small, not enough. Everything else was amazing. Big thanks to the staff, all were great people.

We had a wonderful stay at NIG niGI . The location right on the beach is absolutely perfect—just a few steps from the lobby and our feet were in the sand. The beach area was clean, well-maintained, and never felt overcrowded, which made for a very relaxing break. As a family/solo traveler, I really appreciated the sense of security here. We felt completely comfortable leaving our belongings on the loungers while swimming, and the property overall felt very well-monitored and safe at all hours. Everything about the stay was hassle-free. The hotel is a quick drive from the airport/main attractions, and there’s a convenience store just a short walk away for any last-minute snacks or toiletries. Check-in was smooth, and the valet/concierge team was very helpful with local recommendations. If you're looking for a place where you can truly unwind without worrying about logistics or safety, this is it. We will definitely be returning for another beach getaway.

The staff were accommodating, and both the hotel and our room were clean and well-maintained. The location is very convenient—close to restaurants, shops, Iloilo Central Market, and the port. My only concern, which I also noted in their feedback form, was the water. The shower water seemed salty and slightly sticky, almost like seawater. Aside from that, everything else about the stay was pleasant. Breakfast is served plated and is quite filling, and the internet connection is reliable. Overall, it offers good value for money.

The location is great, but the overall stay could be better. Firstly, in our room it says ”two full beds”, but it's not full, as 2 people can hardly sleep together on one bed. Also we didn't like the rule about the sunbeds, that people came to the beach at 6-7 am, put the towel and then left for many hours, and the sunbeds will be ”reserved” for them. At some point, there were no available sunbeds with no people on occupied ones. Staff is helpful, they're trying to solve everything, but in the end, some rules have to be changed in order to improve the service. Also, for the cleaning, you need to request every time for it, and if you didn't request, there will be no cleaning. Seaside restaurant and bar sofas are good, but also can be reserved with no people sitting there.

The hotel left a very pleasant impression. I'd like to highlight its key advantages, which made our stay comfortable and delicious. Pros (things that really impressed us): 1. Location: The hotel is in a very convenient location. What's also valuable is the peace and quiet. It's not as crowded as Station 1 or 2, but all amenities are easily accessible. 2. Room: We had a wonderful room with direct access to the pool. This is a huge plus: you can jump right in the water in the morning or sit by your mini-terrace in the evening. The room is clean and comfortable. 3. Staff: A special thank you to the hotel staff. They are very kind, conscientious, and do their job well. All requests were resolved quickly, with a smile and a genuine desire to help. You can feel their genuine care for their guests. 4. Cuisine/Breakfast: Breakfast was included in the price and was a real highlight of the morning. Very tasty, filling, and varied. But the biggest discovery was the vegetarian breakfast. It was so delicious and filling that I ordered only that for the last few days of my stay. A major drawback / Beware (personal experience): Be careful when leaving the hotel grounds. There are tour vendors (excursion vendors) standing near the hotel. Unfortunately, they're not very reliable. We encountered them actively pushing services, and then they might change the terms after the deal. I recommend either booking excursions in advance at trusted locations or ignoring the guys at the entrance to avoid ruining your mood. Bottom Line: Banana Bay Boracay is a real find. It offers the perfect balance of price, quality, peace and home comfort. The amazing staff and hearty vegetarian breakfasts made our stay almost perfect. I'd return without a second thought, but I'll be giving the vendors at the entrance a wide berth.