Hotéis 5-Star em Tuscany, Italy

During my recent trip to Florence, I had the pleasure of staying at the Anglo American Hotel. Overall, my experience at this hotel was delightful, and I would gladly recommend it to fellow travelers. First and foremost, the location of the Anglo American Hotel is superb. Situated in the heart of Florence, it offers easy access to the city's major attractions, including the Duomo, Ponte Vecchio, and Uffizi Gallery. The hotel's central location made it convenient for me to explore the city on foot and truly immerse myself in its rich history and culture. The hotel itself has a charming and elegant ambiance. The interior is tastefully decorated, combining classic elements with modern touches. The common areas, such as the lobby and lounge, are inviting and provide a comfortable space to relax after a day of sightseeing. The staff at the Anglo American Hotel deserves special praise. From the moment I arrived, they were friendly, professional, and attentive. They were always ready to assist with any queries or requests I had, and their local knowledge and recommendations were invaluable in helping me navigate the city and discover hidden gems. My room at the hotel was spacious and well-appointed. The bed was comfortable, and the room amenities, including a flat-screen TV and minibar, met my expectations. The cleanliness and tidiness of the room were maintained throughout my stay, thanks to the diligent housekeeping staff. While the hotel does not have an on-site restaurant, it does offer a delicious breakfast buffet each morning. The breakfast spread was varied and catered to different tastes and dietary preferences. I particularly enjoyed the freshly baked pastries and the selection of local cheeses and cured meats. One minor drawback was the absence of a fitness center or spa facilities within the hotel. However, the staff was helpful in providing information about nearby fitness centers and wellness options, ensuring that guests have access to these amenities if desired. In summary, my stay at the Anglo American Hotel Florence was a delightful experience. The prime location, attentive staff, and comfortable accommodations contributed to a memorable visit to this beautiful city. While the absence of certain amenities was a minor drawback, it did not significantly impact my overall satisfaction with the hotel. I would recommend the Anglo American Hotel to travelers seeking a centrally located, well-appointed hotel with a charming ambiance in Florence.

The service is very good, very clean and tidy, the doorman is very enthusiastic, and greets you every time you go in and out~ The room is clean and the bathroom is large, the location is good, and the pasta in the restaurant opposite is delicious. The rooftop terrace is beautiful, but you can only go up from one elevator. The other elevator goes to the suite on the 6th floor~ I didn't meet other people on the terrace, it was quiet and comfortable

I checked in on my birthday, and they surprised me with champagne 🥂 and a cake 🍰. Sometimes hotels just win you over with these little, thoughtful details. Even though I paid a hefty €110 for parking, it doesn't stop me from giving you five stars! 👍

Having read mixed reviews on this hotel, i decided to give it a go as the price was reasonable for a large hotel with nice pool. Upon arrival, the front staff was fantastic, polite and helpful. We got upgraded to a larger room with balcony. The room was quite simple but clean. We had to request for slippers and toothbrushes as it is not provided unless you ask. We were extremely disappointed that the pool was closed even though it was 21°C and the sun was blazing hot. I chose this hotel so we could chill by the pool on the first day but obviously that didn't happen. The pool area was not maintained well maybe because of winter just before. It states in the website, there are two restaurants and bar but there was only one restaurant called Lumen. We went there the first night, the starters were excellent but the mains were very mediocre. The spaghetti was horrible, very soggy. Paying €150 for a meal for 3 if us was not really worth it as the mains were not good at all, and we had one dessert to share. Breakfast was not great, hot food option was not that nice. The bakery items were good though. Overall, it was okay... esp for that price. Location is close to Pisa Tower (15mins walk) and 7 mins ride to Pisa Centrale Stazione. Taximove app is very reliable and we used it to get to station and airport at reasonable prices.

The hotel was nice and Tidy as you'd expect from a five star hotel. Breakfast was great and staff helpful. What I found strange was that you had to pay to use the spa (use of sauna etc.) With hefty price tag of €70 PP on Friday. My mattress was knackered springs broken and one side virtually collapsed. The bathroom door was taty with bits peeling off. Admittedly, I couldn't be bothered to complain and get my room changed after unpacking our stuff and noticing the state of mattress late at night. And parking was €18 per night, which I didn't notice of any mention of their website or Trip.com. They charged me for 2 instead 3 when I mentioned the mattress before checking out. To be honest there has to be some level checking the condition of the beds by the supervisor. The pool on the roof was very small, not worth bothering with except if want to sit beside it for suntanning. I didn'tnotice any offer of drinks or food at the pool. I gave service a four star only because we asked for couple of things to the room which didn't happen.

Went there to see the beach and enjoy the sea, when I checked in I brought big suit case and the guy at front desk was pointing his finger at me and asking whether I'm alone, I honestly felt very much offended and the guy needs to be well trained again his manner as this is absolutely not favored by any guests who will visit there other than him all the staffs are kind and nice but he's the face of the hotel as all the guests who are stepping into the lobby will see his such bad attitude toward guests .. that is not really matching with the entire atmosphere of the hotel .. breakfast was great , very spacious and many menus so I literally have enjoyed well and then I walked out to the beach side and saw many people are walking alongside the beach, location is good one last thing, why the wifi passcode is every 6~7 hours being changed?? this is absolutely unnecessary and made me really irritating as I did not know why the internet is not working, please change this for other guests

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!

Overall, the hotel staff were very nice, but! The hotel manager (an old man) and his wife had a terrible attitude. We booked this hotel solely to take some wedding photos in the manor, but when we arrived, the hotel manager (the old man) outright refused, without offering any alternative or compensation. He just kept refusing, saying we needed to book in advance, but didn't specify how far in advance. His only reason was that the hotel itself needed to take its own promotional photos during those days (though we didn't see any camera equipment or crew at all)... This reason is truly unacceptable. Shouldn't the reasonable and legitimate rights of hotel guests also be considered? We told him countless times and explained that we'd only take a few photos, which would take about an hour or so, and that we could completely avoid their shooting time and wouldn't even be in the same location as them. In short, the old man manager at the hotel repeatedly refused like a robot. Then, the next day, his wife was on duty at the front desk, and her attitude was even worse. She directly told us: ”If you insist on taking photos, we will call the police.” Honestly, this is the first time I've encountered such an exaggerated hotel service manager. We paid 10,000 per night for a room, staying 2 nights, and this is the attitude we got. I will never stay at this hotel again (objectively speaking, the other hotel staff were very nice, it's just that old man manager and his wife who are horrible people, with a typical stubborn Italian attitude, and they were also unfriendly towards Chinese people).

⭐️⭐️⭐️⭐️⭐️ The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.

This is a very old hot spring hotel, not luxurious, most of the customers are locals; the room is large, the facilities are relatively old, but the European-style bed with curtains and very old wooden windows (with wooden shutters) are very European, and the bathroom facilities feel like they are still in the 70s and 80s; it is worth mentioning that the piano room where breakfast is located has a royal and aristocratic atmosphere when taking photos, super 👍