Hotéis 3-Star em Sabah, Malaysia

A Heartfelt 5-Star Experience: Exceptional Warmth and Comfort at Sri Gaya Hotel My recent stay at Sri Gaya Hotel in Kota Kinabalu was truly spectacular, effortlessly earning a perfect 5/5 rating. Its strategic location offers exceptional convenience for effortlessly exploring the city’s vibrant attractions. I was immediately impressed by the meticulous cleanliness. As a newly established property, everything feels remarkably fresh, and the spotless accommodations created a wonderfully tranquil atmosphere. Furthermore, the room was exceptionally well-equipped with premium modern amenities, ensuring optimal comfort and a deeply restorative night's sleep. Yet, what truly elevates this hotel is the impeccable service. The staff consistently demonstrated outstanding professionalism and genuine warmth, eagerly attending to every need. Ultimately, this brand-new hotel offers a flawless blend of pristine rooms, personalized hospitality, and premium facilities. I wholeheartedly recommend it and eagerly anticipate my return in the near future.

Room was spacious and very clean. Very comfortable with 2 pillows each bed. Toilet also very clean and has enough towels for 3 of us. Hotel staff also was very friendly and helpful especially during check in. Breakfast buffet not many choices of food but still enough to make stomach full. Location wise very good. Near to Pasar Philippines and next to Central Point mall. Easy to get anything around there. Had a very pleasant stay and will consider coming back.

This is my third stay, I had a free upgrade room to Deluxe room, that was really great. For the first two times, I was talking about feeling too cold after shower as cold air from the room will be going into the bathroom through the airventilated door. This time, the room is too warm, the temperature inside the bathroom after shower is just nice, but too warm to sleep at night, covering the quilt makes me too warm, without it would be too cold. Told the receptionist couple of times and they said maintenance had tried to turn it on to the max but the speed was still slow. However, I have a friend staying for the same night in different room, the fan speed of the air-conditioning in his room was really strong. I guess there's something wrong with the air-conditioning in my room. Other than that, everything's great.

Overall, the stay was okay and met basic expectations. The facilities provided were reasonable considering the price, so it’s fair not to expect too much. However, cleanliness—especially under the beds—needs more attention, as it was quite dusty. With better housekeeping in this area, the experience could be improved. That said, for a reasonably priced stay with adequate facilities, it is acceptable.

Good value hotel. Pro: Free bottled water, and free water filter at the ground floor. The staff are polite. Clean room.Close to gaya street. Con: The bathroom has a bad smell on rainy days (that's normal, just leave the windows of the bathroom open)

Eu tive UMA estadia maravilhosa no Cititel Express Kota Kinabalu.A sala estava limpa, bem projetada e muito confortável, tornando fácil relaxar depois de um dia.O pequeno-almoço era perfeito e satisfatório, com UMA boa variedade para começar a manhã corretamente. A localização é excelente, direita na cidade com fácil acesso a lojas, restaurantes e atrações.Em geral, é realmente grande valor para o dinheiro. Eu recomendaria felizmente este hotel a qualquer pessoa que procura uma estadia confortável e confortável em Kota Kinabalu.

I booked this hotel for one night. The location is not very convenient as there aren’t many food options nearby, but it is quite close to the airport. Due to our flight timing, we arrived at the hotel earlier than usual. We understood the official check-in time, so we politely asked if there was any chance of checking in earlier. If not, we were willing to wait, we only hoped they could let us know once a room became available. There were two counters. We were initially at the second counter (one next away from the 1st counter), but the receptionist asked my husband to move to the first one. No issue, we moved over as instructed. During the check-in process, the male receptionist repeatedly asked whether I booked online. I answered yes, yet he asked the same question again. Since he already had my IC in his hand, I expected he could see the booking details in the system. I honestly didn’t understand why he kept repeating the same question. I then politely asked if we could get a room earlier should there be any available. Instead of responding in a friendly or helpful manner, he kept repeating, “Our check-in time is 2pm,” more than three times over our check-in process. We clearly understood the check-in time, but his tone and attitude were not friendly at all. A simple “If we have a room available, we’ll try to arrange it for you” would have been enough, but instead he just repeated the same answer without any consideration. On top of that, both receptionists, the male and the female were chatting and laughing among themselves at the counter in front of guests, which felt quite unprofessional. Still, we were thankful that we eventually managed to get our room at 12:35pm. Overall, the experience was disappointing and lacked basic hospitality. I’ve been travelling and staying in different hotels, and I’ve never encountered service this unfriendly before.

Localização estratégica, distância de caminhão para acessar o ponto de interesse EM KK. Quarto Muito limpo e bonito vista para o Mar.Apenas que à noite são bastante ruidosos com avião e ovelha nocturna Ao REDOR do hotel.

Overall the stay was okay and the place was comfortable. The location is good. There's many food courts nearby and very accessible if you want to go to KK town. The main downside is the parking. There was no parking available, which was quite inconvenient. I think this is something that really needs improvement, especially for guests who are driving. Other than the parking issue, everything else was fine. It was a great stay except for the parking. Thanksss

opposite the hotel have few very local kopitiam, good to have the breakfast over there. and, the hotel have a instagramable staircase inside the hotel too.