A localização é realmente excelente. Fica a um minuto a pé do ponto de ônibus ADO e a três minutos do Walmart. A cozinha é totalmente equipada, então pude comprar mantimentos e cozinhar, o que me economizou bastante dinheiro. Eu estava preocupado com a pressão da água depois de ler muitas avaliações, mas não era tão ruim. Eles limpam e lavam a louça diariamente, então acho que este é o lugar perfeito para estadias de longa duração. Com certeza voltaria.
Hotel próximo a Downtown Cancun,Cancún25% dos visitantes escolhem essa área
MMelInChina2023.07.10
O hotel está em uma boa área, perto de vários restaurantes, informações turísticas e mercados com comida de rua. A área parecia muito segura para caminhar sozinha à noite.
A piscina do hotel foi incrível! Muitos lugares sentados e grandes o suficiente para que nunca parecesse lotado.
O quarto estava limpo e espaçoso.
A equipe foi muito simpática e hospitaleira.
O café da manhã era delicioso, com uma quantidade razoável de variedade e mudava diariamente. Então você pode tentar coisas diferentes nos dias.
É uma ótima localização perto da balsa. Pode ser barulhento à noite, mas não é horrível. O ar condicionado inicialmente não funcionou e a colcha não estava limpa, mas quando liguei para a recepção, eles imediatamente agiram e consertaram.
The hotel is close to the airport but you need to take the shuttle bus at Terminal 3, Bay 26. You need to message the hotel that you've arrived otherwise it could be a long wait. The hotel has a nice outdoor pool for relaxation. The room I had was of good size. The bathroom was clean with good hot water for the shower, albeit not of strong pressure. Very comfortable bed and pillows, which is essential. Nice dining option at the restaurant with friendly and helpful staff at the front desk. I recommend this hotel if you wish to be in the vicinity of the airport.
Hotel próximo a Downtown Cancun,Cancún25% dos visitantes escolhem essa área
LLuke53432025.10.07
O BOM Lugar para ficar, a recepção de compras era um pouco desagradável (não rude, MAS não importa que seja um BOM Lugar).Excepto que o complexo é bonito e realmente grande.
Hotel incrível, nenhuma reclamação a fazer. Único ponto a se considerar, o que não é culpa do hotel, são os altos valores cobrados por taxistas na época de final de ano para ir do hotel até a praia, cerca de 300/400 pesos mexicanos, 17-22 dollares.
Perto do mar em Tulum, este apartamento fica a apenas 10 minutos de carro de Parque Xel-Há e de Praia Akumal. Este apartamento fica a 18,6 km de Ruínas Maias de Tulum e a 25,2 km de Playa Paraíso.
Aproveite a conveniência de comodidades, como Wi-Fi de cortesia e sala de estar comum.
As comodidades presentes incluem armazenamento para bagagem e um refrigerador em uma área comum. Estacionamento grátis sem manobrista está disponível no local.
Este apartamento deixará você confortável. A propriedade oferece Wi-Fi de cortesia para navegar na web. O banheiro tem chuveiros. As comodidades incluem cofre e ventilador de teto.
Bungalow direttamente sulla spiaggia, arredato con gusto, molto accogliente e pulito.
Ci ha ricevuti Massimo ed è stato davvero gentile, amichevole e professionale, con consigli, suggerimenti e un cocktail di benvenuto.
Colazione ottima e anche i piatti che abbiamo assaggiato per pranzo squisiti! Ceviche super!
Massaggio con Perla consigliatissimo!
Uniche due cose che si possono mogliorare: la location del massaggio e l'acqua della doccia non sempre calda.
Muito bom
106 avaliações
8,8/10
Preço a partir de
SAR 299
por noite
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8,3/10
Very Good
The strength of this hotel is the great built-in spa within the hotel property! Stay here if you want to enjoy a beautiful spa experience only steps away from your hotel room. Don’t stay here is you expect to be close to downtown. It’s at least a twenty minute walk to downtown, including if you just need a quick drink from a convenience store, and having to take a taxi each time quickly adds up! Don’t even think about walking to and from the hotel after sunset as the mosquitoes will eat you very quickly (you won’t even make it half way). Hence, I sort of wished I picked any hotel closer to downtown as I believe their premium is worth it just on this fact alone. Don’t stay here if you want variety with the included breakfast. The complimentary breakfast will have you searching for the rooftop entrance across the street, climb the stairs to be presented three preset breakfast options; omelette or scrambled eggs with either cheese or ham or pancakes. Granted, a bit of fruits and yogurt is included along with the eggs, but it’s pretty basic. Though I’m not complaining when you get to have freshly prepared breakfast on the rooftop overlooking the Holbox white beach! Just don’t expect much nor to have a variety of options. But it will get the job done! Breakfast was 8:30-10:30am and we hung around past that to enjoy coffee on the rooftop WIFI. Don’t stay here if you are expecting a good pool experience. The two small pools on the property aren’t running all the time so it doesn’t look appealing to get into. Don’t stay here if you are expecting a view from your hotel room. You won’t see any bit of the ocean - just the hotels in front and behind this hotel. We upgraded from the Double Room to the King suite and really glad we did because we got a nice balcony and comfortable bed with plenty of different pillow options. We also looked into upgrading to the King suite with bathtub option but glad we didn’t opt for it as the bathtub didn’t look appealing and just took up all the living room space. We wish the rooms were a bit more spacious, with perhaps some living room furniture, otherwise you just get a basic bed with nightstands, TV with basic cable and basic bathroom. The water pressure was good and quickly warmed up. The room AC was great and didn’t need to be run long. The issue mainly was the poor insulating as we heard out downstairs neighbours and likely would have heard whoever was across from us if there was anyone. There was no safe or iron in the room unfortunately. If beach clubs are your thing, there are three decent options very close by. We checked out “HAU” beach club directly across from this hotel. This beach club didn’t have a minimum, had a generous happy hour (4-7pm), but unfortunately we got diarrhea after their mojitos. Although they were delicious mojitos so it’s hard to regret it. I primarily booked this place to get a great spa experience and they exceeded my expectations. Thus, based on this experience, this hotel deserves nothing less than five stars. I also can’t forget to mention the hotel staff were incredibly helpful during our stay. Shoutout to all the concierges and especially including Mateo, Almira and Marianna in the reservations department!
SSS72I found this property Ujo have good reviews on Trip.con and wanted to give it a try. I preferred apartment style stays cos the convenience of having a kitchen allows flexibility for diet-restricted people. The place looked modern and clean. Pretty spacious and functional. Has a balcony with a (not so grande, lol) view of the neighborhood. It was so hot outside even in November, like a sauna, so we didn’t spend anytime on the balcony and kept windows and doors shut to prevent heat and bugs. The AC and two ceiling fans in our room helped greatly for temperature control, making our stay comfortable. Note: the AC only works when you use the key card in the room — inserting it in the power slot and then AC can be turned on. Without a note about it, I thought the AC was not working. But glad the lady there helped to call and figure it out. Simple as that. The bathroom is interesting. It’s mostly good, got a ceiling shower and worked well. They provided organic wash, shampoo, and conditioner. The only part that didn’t make too much sense is the short half wall that is functioning as a divider between the shower part and the dry part of the bathroom. Water would easily splash out — it felt like it was designed for shorter users and didn’t account for a lot of tourists that are tall. Perhaps add a good old shower curtain? Mostly for the property’s own benefit of not getting the floor wet where it shouldn’t be. I sent a request when I booked the room for the hosts to spray bug sprays in the room prior to my arrival. They quickly acknowledged that after my booking and did that before I checked in. Much appreciation. When we checked out, we left our luggage to the host for a few hours. They are very helpful to put them away. Also this place has bike rentals on site for a good price compared to what we saw outside of the property. Finally, let’s talk about the overall area. We chose it also because it’s close location to ADO bus station as we came from Cancun via bus. We don’t have any interest in the crazy taxi prices and want to walk as much as we can. So this walkable property (less than 10minutes from Tulum ADO bus station) worked. I also chose it because it’s not on the Main Street where I looked at a lot of properties and found noise complaints. I cannot handle noise past 10pm. I need my rest. So overall, Ujo was quiet in itself, no really close-by clubs, no rooftop parties, and other visitors seemed respectful and not loud after 10pm. BUT, here is the reality, this is a town with many stray animals. And they sleep during the heated day time, and get active at night. So there were barking and meowing for sure that can pierce thru. As well as some traffic sound and remote club noises. Don’t expect 100% tranquility. I am fairly picky about noise but I would say given the town’s reality, this is a very decent spot. I was able to sleep thru the nights without much issue. Overall the stay met the score it had on Trip.com (9.6/10) when I was booking. If I visit Tulum again, or if someone asked for a recommendation, I would stay/recommend this place.
GGuest UserMy wife and I had an unforgettable and wonderful experience at NYX Hotel. The hotel's warm and hospitable experience made me extremely excited. Every delicious meal leaves me at a loss as to what to choose. The restaurant works very late every day, allowing guests to have a meal at any time. It is particularly worth mentioning that the front desk staff, Aejandro and Olivcr, helped me with everything. You know, I don't speak English, let alone Spanish. When there was a problem with the one-day tour I booked with the travel agency, Aejandro made many calls for me and helped me solve the problem. I want to thank these two handsome Mexican lads! Next time I come, I will still choose NYX!
MManilyn RamirezWe’re room 620 with beach club access the location of the hotel is perfect it’s close to everything you need, mall, restaurant, hospital, money changer and a lot more! You should the beach club access u won’t regret! And ladies at the reception are very helpful and very nice they can answer everything u need to know! I love my stay at Krystal Urban Carlos and Itzel are super nice! And the breakfast is superb!
AAnonymous UserThat was a fair price for really good amenities. I don't know why the hotel has a low rate on some resources but my wife and I loved everything there. The personnel were amazing.
KKseniia KoshevaiaThe hotel is beautiful and overall pleasant, but it left mixed impressions. Upon arrival, we were warmly welcomed and given a tour of the property. However, we later discovered that the cenote was one of the main reasons we chose this hotel and it was under reconstruction, and this had not been communicated in advance. Construction started around 7:30 a.m. and continued throughout the day. The noise in the morning was not too disruptive, but during the day, when the main work was happening, it became quite loud and dusty around the pool area. Workers were constantly passing by, which significantly affected the overall atmosphere.
Housekeeping was inconsistent. The floor in our room was sticky upon check-in, and on one of the days, the cleaner left dirty towels on the floor.
The location is good if you are looking for a quiet and remote place. We woke up to the sounds of birds and saw lizards around the property, which was lovely. However, it also means that you need transportation to get anywhere, as there is little infrastructure nearby. For us, this was not an issue we actually enjoyed the seclusion.
The hotel itself is beautifully designed in a boho style and looks stunning. Despite the drawbacks, I would still consider coming back one day.
I stayed here for three nights to experience a taste of Mexico. The room, although a bit old, was very well-maintained. The hygiene and front desk service were quite professional by Mexican standards. For under 500 RMB, staying here offers great value for money. The 24-hour coffee at the front desk and free breakfast are definite bonuses.
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