Second time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex.
We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours.
The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho.
The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use.
Overall a great stay and we will be back.
The location is amazing! It's right between Gates 11 and 12 on the departure level of Terminal E, with the front desk immediately inside. The room was clean and tidy. This is a perfect choice for late night arrivals or early morning departures. Downstairs, there's breakfast available and even a Subway. I really liked it here; it's incredibly convenient!
Hotel próximo a Disney World Resort,Kissimmee48.8% dos visitantes escolhem essa área
GGuest User2025.03.24
So all 3 morning the coffee was not working and on Sunday they had waffles but they were plugged in by an extension cord that kept coming undone
The rooms were blah, old for sure. Location excellent for Hollywood studios without staying on property.
If you are only sleeping and don't like coffee this is fine.
But I would not recommend the hotel if you planned to hang low for a day in between park hoping.
Hotel próximo a Universal Studios Area,Orlando34.7% dos visitantes escolhem essa área
GGuest User2025.08.22
I chose this hotel primarily for its shuttle service to Universal Studios, but the shuttle schedule was quite limited. They only offered shuttles *to* Universal in the morning and *from* Universal in the afternoon. The last return shuttle was at 8:40 PM, which is a bit tight considering Universal parks close at 9 PM – it would be much better if there were later options. Definitely make sure to book your shuttle times well in advance, otherwise you might not get the slot you want.
Breakfast had a slightly better variety than Drury's, with more fruit, but it still lacked vegetables.
I was pleasantly surprised to be able to check in as early as 11 AM. On the first day, we received two complimentary bottled waters, but none thereafter. When I asked the front desk, they told me to buy water from the supermarket on the first floor. However, on our last day, I managed to get some from a cleaning staff member – I guess she felt too awkward to refuse. My thanks to her!
Hotel próximo a Disney World Resort,Bay Lake48.8% dos visitantes escolhem essa área
AAidefeiyouer2025.09.16
Orlando Disney was absolutely fantastic! The service and facilities were excellent. Check-in at the front desk was fast, and there was always someone available 24/7 to assist. The lobby also features a Fuel convenience store where you can pick up drinks, fruit, and sandwiches, which was incredibly convenient! Both the Dolphin and Swan resorts offer frequent shuttle boats to all the parks. Will definitely be back!
The environment is very good, the decoration facilities are very beautiful, it is very close to the sea, and the food in the restaurant is also delicious. The service is also good, especially the uncle who is in charge of luggage storage is very enthusiastic, always greets us with a smile, and takes the initiative to ask if we need to call an Uber. The room is not small, the bed is big and comfortable, and the shower and toilet are in two rooms, which is very good. It's just that our room is at the elevator entrance, and the elevator is very loud, starting at 6:30 every morning and very frequent, which really affects sleep.
By far the best hotel we've ever stayed at. The oceanfront room is literally ON the ocean steps away. Room service food is delicious and is a very clean hotel
Hotel próximo a International Drive,Orlando2.2% dos visitantes escolhem essa área
IIvylinlin2024.05.14
It's a five-star hotel. The environment and sanitation are super good. The overall service is also very good. The floor is not too high. Everything else is very good. The breakfast is also great. I will stay here next time.
This place is amazing! The rooms are clean, modern and spacious. Beds are comfortable. Great options for food and drinks. Pools are stunning - huge ground level pool with a second infinity pool overlooking the harbor. Then a huge 3rd pool on rooftop with a large hottub. View is spectacular!!
Great
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9.1/10
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AAleksandra DukanovaVery good beach hotel, delicious breakfasts, attentive staff 😍😍😍cozy and newly renovated... perhaps the best on south beach 🤩🤩🤩will definitely come back!!!
TTravel WWThe location is amazing! It's right between Gates 11 and 12 on the departure level of Terminal E, with the front desk immediately inside. The room was clean and tidy. This is a perfect choice for late night arrivals or early morning departures. Downstairs, there's breakfast available and even a Subway. I really liked it here; it's incredibly convenient!
GGuest UserWe stayed for 2 night which was not enough! The hotel room was spacious, clean and modern with a view over Hammock beach. Delicious buffet breakfast at Calusa... We ate lunch at Dry Rocks... delicious fresh salads, Tacos etc. The staff were very accommodating..
We loved both beaches... coconut beach had lots of sun beds, lots of shade and the sea was lovely and warm. We did paddle board, kayaking and loved it!!
Perfect for couples, families etc...
Great hotel. Can’t wait to go back.
HHaytham HosnyThe hotel is amazing ,rooms are spacious and clean . The location is good and they have their own private beach , I had a bill issue after i check out as they overcharged me and had to communicate a lot to solve it but finally it got solved . the water inside the rooms isn't free and they don't mention that so if you use it you get charged heftly which shouldn't be the case
AAnonymous UserYou need to pay extra for parking, 25 knives a day for parking. The hotel is a 5-minute walk from the beach, very close, and within a 10-minute walk from most restaurants. If you don't want to walk, there are also golf carts sent to the beach and restaurants. The staff are very friendly! Breakfast is simple but all good. The room is also clean, it is recommended to stay.
GGuest UserWe were happy to have booked this hotel. Upon arriving at Miami International Airport, we went quickly to Door 5 on level 2 to catch the hotel shuttle bus. The wait was not long. Everything was smooth. We observed that the driver drove slowly passing every door and looked out if there were people waving to him. Such a great service.
The location of the hotel is good that we could travel by bus 7 to downtown Miami and went opposite direction to Dophin Mall.
LLucho RodriguezI can confidently give this dog-friendly hotel a well-deserved five-star rating, as our experience there was nothing short of exceptional. From the moment we arrived, the staff greeted us warmly, and their friendliness and helpfulness were evident throughout our stay.
Our furry friend was treated like a VIP. The hotel’s commitment to being dog-friendly was remarkable, and our pet felt right at home from the start.
Beyond the pet-friendly aspect, the hotel itself was a true delight. The pool area offering a refreshing escape with nice music.
The rooms were consistently clean, and the pleasant scent that permeated the hotel created a welcoming and inviting atmosphere. It was evident that the staff took great care to ensure a comfortable and enjoyable experience for all guests.
As we returned for our third visit, our love for this place only grew stronger. If you’re seeking a dog-friendly haven where exceptional service, a beautiful ambiance, and pristine rooms converge, look no further. This hotel is an absolute gem that we can’t help but adore.
GGuest UserThe hotel staff were all very polite and did their best to help with any small questions or problems.
However, the room had a constantly running faucet, which needs repair. Additionally, there were cockroaches everywhere, so people who are sensitive to that might not be able to stay here. There were also dead cockroaches inside the refrigerator, raising doubts about whether proper cleaning is being done.
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