The village Hotel in bromborough was massive, great staff and very clean. The bedroom we had was massive and had 2 double beds. Great sized bathroom.. we would definitely stay again
We arrived at the hotel after 10pm having drove from London, it was my seven year old daughter and I. On check in we weren’t given any sort of induction and just given our room key. Our room was spacious, but had a few carpet stains and smelled musty. We had asked for a quiet room but was placed next to a conference room on a main thoroughfare. We also had a courtyard at the back of our room with people drinking and smoking of an evening. We had to ask for a pass for the pool which wasn’t provided at check in. Breakfast was okay but not as good as The Holiday Inn and other than Tony the staff were miserable. On checking out I spoke to the manager about the noisey room and he offered a free nights stay. I worked at the hotel 1998-2001 and it has been upgraded since and is fairly nice. However noisey rooms is the main issue.
Hotel próximo a City Centre,Liverpool83.3% dos visitantes escolhem essa área
GGuest User2025.10.07
It was lovely being in Liverpool it’s a nice place and the hotel too buh some delay on house keeping and I didn’t like where my room was located,they should give a chance of opting a preference..
Hotel próximo a City Centre,Liverpool83.3% dos visitantes escolhem essa área
GGuest User2025.08.09
Firstly upon arrival staff friendly with a smile , did not get a name of the lady on reception ( sorry) but was welcoming and so polite towards my daughter and myself. I arrived earlier than check in , was offered luggage storage given a ticket and kept until arrived back to check in at 15:00. Had to pay a £2.40 room tax which I did not think was bad . The room was brilliant for us my only fault which couldn’t be helped was the room faced a car park which was noisy until midnight and home bargains which of course it was delivery day so early rise 05:30 for me as light sleeper. But overall can not fault the hotel . Will stay again. Easy access to Liverpool town centre 5 minute walk across road , and Liverpool central train station literally up the road.
Negative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
Beautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!
Hotel próximo a City Centre,Liverpool83.3% dos visitantes escolhem essa área
Zzhao2007_happy2024.03.09
Breakfast is Western food. If you like Western food, it’s okay. Chinese people who don’t like Western food shouldn’t have breakfast. In short, there’s nothing delicious in the UK.
Location & car park 🚗: This hotel is in a central location and can be accessed from the road that leads in and out of St Helens. There is a car park with lots of spaces. It is free for guests but make sure you register your registration using the touchscreen in the reception area.
Room 🛏: The room was a decent size and had tea and coffee making facilities. The bed is comfortable although the pillows were a bit soft for me.
The air conditioning worked really well which is always a positive ❄️.
The room had everything you'd expect: TV, fridge, safe, iron etc.
The room was totally silent and I couldn't hear any noise from outside.
Restaurant 🍽: I only accessed the restaurant for breakfast which was a buffet with hot and cold choices. Not the most extensive menu options but the hot food was cooked very well, was warm and fresh and if you like a cooked breakfast is worth paying for.
The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor.
I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.
Good
105 avaliações
7.9/10
Preço a partir de
SGD 149
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7.6/10
Good
JJanieLizNegative points from our stay
I travelled with my 11 year old grandson, I booked us a twin room, which we got. Unfortunately, the room was an adjoining room to a double and the ”activity” noises from the other room were so bad that we checked out at 11pm as I didn't want my grandson to have to experience that. It literally sounded like they were in the room with us. I would perhaps suggest that in the future you look at your guest list and unless adjoining rooms are with the same party, where children are in a twin, look to accommodate the couple in another part of the hotel where possible.
I was disappointed that we were expected to pay £5 each to use the pool as I have never stayed at an hotel where it is not included in the room price.
Positive
All the staff were really friendly and helped as much as they could. The night Duty Manager was especially helpful and empathetic to my room dilemma but was unable to find us an alternative twin room, only a double which was not appropriate for us.
We ate in the bar and the food was exceptional although a little pricey.
The location was good and the hotel was easy to find. Be careful when you leave as there are two speed bumps on the exit, and no matter how slow you are going, it feels and sounds like your cars insides are dropping out.
Rooms were spotless and beds very comfortable.
RRaymond_ReddingtonLocation & car park 🚗: This hotel is in a central location and can be accessed from the road that leads in and out of St Helens. There is a car park with lots of spaces. It is free for guests but make sure you register your registration using the touchscreen in the reception area.
Room 🛏: The room was a decent size and had tea and coffee making facilities. The bed is comfortable although the pillows were a bit soft for me.
The air conditioning worked really well which is always a positive ❄️.
The room had everything you'd expect: TV, fridge, safe, iron etc.
The room was totally silent and I couldn't hear any noise from outside.
Restaurant 🍽: I only accessed the restaurant for breakfast which was a buffet with hot and cold choices. Not the most extensive menu options but the hot food was cooked very well, was warm and fresh and if you like a cooked breakfast is worth paying for.
GGuest UserFirstly upon arrival staff friendly with a smile , did not get a name of the lady on reception ( sorry) but was welcoming and so polite towards my daughter and myself. I arrived earlier than check in , was offered luggage storage given a ticket and kept until arrived back to check in at 15:00. Had to pay a £2.40 room tax which I did not think was bad . The room was brilliant for us my only fault which couldn’t be helped was the room faced a car park which was noisy until midnight and home bargains which of course it was delivery day so early rise 05:30 for me as light sleeper. But overall can not fault the hotel . Will stay again. Easy access to Liverpool town centre 5 minute walk across road , and Liverpool central train station literally up the road.
MMachoManRS369We arrived at the hotel after 10pm having drove from London, it was my seven year old daughter and I. On check in we weren’t given any sort of induction and just given our room key. Our room was spacious, but had a few carpet stains and smelled musty. We had asked for a quiet room but was placed next to a conference room on a main thoroughfare. We also had a courtyard at the back of our room with people drinking and smoking of an evening. We had to ask for a pass for the pool which wasn’t provided at check in. Breakfast was okay but not as good as The Holiday Inn and other than Tony the staff were miserable. On checking out I spoke to the manager about the noisey room and he offered a free nights stay. I worked at the hotel 1998-2001 and it has been upgraded since and is fairly nice. However noisey rooms is the main issue.
GGuest UserIt was lovely being in Liverpool it’s a nice place and the hotel too buh some delay on house keeping and I didn’t like where my room was located,they should give a chance of opting a preference..
Zzhao2007_happyBreakfast is Western food. If you like Western food, it’s okay. Chinese people who don’t like Western food shouldn’t have breakfast. In short, there’s nothing delicious in the UK.
JJam007The spa was nice, but the bed had bed bugs, and I got bitten. The shower didn’t have a handheld option, and the water pressure was poor.
I checked in at 11 AM, which was fine, but when we returned at 9 PM, I mentioned to the reception that we needed the beds split, but that never happened. The manager came over and started complaining. I reminded him that our request had been confirmed in the morning. He was a bit temperamental at first, but it calmed down when I asked for an extra duvet.
GGuest UserBeautiful location, lovely hotel. Staff were helpul and friendly. Nothing was too much of a trouble. Quiet and relaxing atmosphere. The spa is amazing and the treatments were reasonably priced. Food was very good. Would reccommend and would stay there again!
DDebs28The village Hotel in bromborough was massive, great staff and very clean. The bedroom we had was massive and had 2 double beds. Great sized bathroom.. we would definitely stay again
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