Second time staying at the Naples Bay Resort but this was the first time in one of the cottages. Great location and only a 1 min walk to the main pool complex.
We had a couple of issues with the cottage when we first got there but the resort had them all resolved within hours.
The whole resort is beautiful and a short walk to 5th Avenue and Tin city. The pools and amenities are great, it was a self maintained cottage so no daily housekeeping as you would get with the hotel, if staying longer I’d like to have had housekeeping come at least once tho.
The cottage was clean although attention to detail wasn’t there e.g. dust on top of pictures, bed frame etc… but generally was clean. It had everything we needed, they supply towels and toilet paper (a few) and a few other things like detergent. Kitchen was well stocked and had more utensils than we would ever use.
Overall a great stay and we will be back.
Check in was simple and fast. Our room was ready to go upon arrival, and the desk staff could answer all questions we had when we arrived. It was impossible to find from a car from the outside, but easy to navigate to from inside the terminal. Options to purchase food in the terminal was a plus. Really, it was the best part of flying out of Miami.
Hotel próximo a Brickell,Miami17.4% dos visitantes escolhem essa área
GGuest User2025.05.07
Excellent location with a Publix supermarket just across the carpark (2 minutes walk) to get easy daily stuff or snacks. Very close to Brickell city centre. Rooms are clean and spacious with nice views. Rooftop pool is nice but can get busy at times so have to avoid peak hours. Gym is spacious with great view of the city skyline. Love this hotel and will definitely stay again!
Hotel próximo a Disney World Resort,Orange County48% dos visitantes escolhem essa área
Cclaire Wong2025.12.17
Fast and quick check in, fully furnished kitchen and clean and spacious apartment. Did not have a chance to explore the facilities within the condo, but a pleasant stay with nothing to nitpick about.
Konumu harika, tesis güzel temiz, mutfak malzemeleri yeterli ancak mutfak eski, buzdolabı çok sesli çalışıyor, restoranlara yürüme mesafesinde, internet biraz zayıf, tekrar konaklamak için tercih ederim. Girişte 150 dolar depozito alınıyor, plaja gitmek isterseniz Debbie şemsiye konusunda yardımcı oluyor teşekkürler
I must share this experience with everyone, be vigilant! ⚠️
Brand is considered top-notch in Hyatt, but the service we receive has never been worse!
1) Arrive at the airport first. When booking a hotel, I chose a hotel close to the airport. When I called the hotel, I said arrogantly: We don’t have a shuttle bus. You can take Uber yourself. Because I haven’t downloaded Uber yet, I went to call one, and the black driver charged us 25 for the 10-dollar journey;
2) When I went to the front desk, I seemed to be very enthusiastic. I asked for a credit card guarantee. I thought it was just a record, and I didn’t notify us. I just swiped $200/no receipt, and I only saw it when I turned on my phone when I got to the room. Complain to Ctrip, saying that it may be a guarantee, and wait until the last day to check out;
3) There are people excitedly calling friends in the corridor at 2-3 o'clock in the middle of the night. I have never encountered it in China/Europe. scrap paper);
4) We had breakfast the next morning, which obviously included meals, and we had to sign a bill (from now on every day) and explained that the waiter only said to keep a record, and signed the bill in duplicate/tips, we only signed one, The second one is taken away (reference) and no tip is given; (the waiter gave us the same feeling, too high-profile, too much emphasis on his own existence, giving the guests a sense of oppression (we like that no one disturbs) they always like to behave Enthusiasm, in fact, is not necessary;
5) (Because I receive reminders to debit the money from my mobile phone every day) Go to the front desk to confirm the breakfast-included question, but the little girl doesn’t know anything;
6) Complain to Ctrip customer service, Ctrip finds a local agent, Ctrip reminds me every day, the agent has not responded, and the attitude is particularly neglectful;
7). On the day of check-out, the front desk reconfirmed the issue of breakfast included, saying that if breakfast is included, a local fee will be deducted / there is a receipt, and when I check my phone at the airport, I will deduct a few hundred dollars (without any explanation / Receipt;
🤔️ At that time, I was annoyed. Hyatt deceits too much! ! !
If the agent doesn't reply, it doesn't matter, just go to the bank directly and freeze all deductions.
On the day the bank froze, Ctrip notified that the agent replied that there were several debits that were wrong. 🤑
Therefore, don't be afraid of the big shop bullying customers! Find a more authoritative one (this is the only way to deal with Americans, whoever insists on talking!)
In the follow-up, I chatted with my friends and said that Hyatt is like this!
So, lesson learned!
Suggestion, if you can not choose Hyatt, don't choose Hyatt! ! ! 👎
Everything about the hotel was great. It’s very beautiful inside and it has four working elevators that are very quick. I think everybody’s favorite amenity was the pool in the hot tub. It was very beautiful out there and the hot tub featured a waterfall. The kids really enjoyed being at the pool. The bartender made probably one of the best Bahama mamas I’ve ever had! The breakfast was pretty good also.
I recently stayed at a fantastic new hotel that offers an incredible experience with plenty of Universal's Epic Universe nearby. The location is perfect for those who love theme parks and attractions. The hotel provides easy access to all the nearby activities, making it a great choice for anyone visiting the area. The staff were incredibly friendly and made my stay even more enjoyable. I highly recommend this hotel to anyone looking for a convenient and enjoyable stay.
The hotel was just opened in 2025, and the design was modern and the room was beautiful. Universal Orlando and Epic Universe can be used early, and the shuttle bus can be taken from the front of the hotel. Universal Orlando seems to be about 15 minutes by bus and Epic can be reached on foot, but about 5 minutes by bus. We were crowded and never couldn't sit down, but I think it depends on the time.
I recommend it if you go to Universal almost because there seemed to be nothing around.
There was a server on each floor where water could be put for free, and I put it in a water bottle and brought it to the park.
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119 avaliações
9.1/10
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7.4/10
CCarmelWe liked our stay at this hotel. Liked the location and our room.
Staff are accommodating.
Breakfast was good but hopefully a breakfast buffet will be available too so as to have more options for the free breakfast included.
Definitely would rebook here for future travels and staycations.
GGuest UserThe room smelt damp, mouldy… not the best smell for a RC hotel. They shut the A/C down one night for maintenance and the room got uncomfortably hot. That then teamed with a fire alarm at 1am & then again at 5am (obviously caused by the work being carried out) was not a great night stay. After all a hotels basic fulfilment is for a place to sleep!! The staff at the hotel were great 5 star service from the beach, pool, doormen/valet and checkin.
GGuest UserRocketstay is awful. Pain to use, slow, cumbersome, check in extraordinarily late so they can charge extra to check in early, extremely early check out. This place was advertised at $130/night, and at the end of the rocketstay fees it was $200/night. Not worth it.
FFineganThe hotel is a little confusing to get into as far as parking wise. Amenities are fair. The room was clean.
One drawback I can mention, is the hotel is located right on the train tracks. You can hear the train running all throughout the night. The train runs the horn so be prepared if you plan on staying here, to hear the train.
A second drawback was the thermostat in the room. Yes the thermostat. Why? The one in our room literally illuminated the entire room. It was as bright as a blue fire. I am sure like many of us adults like to sleep in the dark. No this literally was shining so bright you could read a book by the light. I would recommend to dim them for the customers prior to entering the room.
Oh we also had some noisemakers in our room next door. Had to call downstairs to let them know that it was time for rest.
This hotel is located in a party town. So assuming you like to party, it would be good for you.
GGuest UserWe love this location right in the middle of downtown Fort Myers, Florida. We've stayed here a few times, including before the recent renovation. There is a an interesting variety of rooms with different layouts which we enjoyed. This time we chose a King room with balcony and city view. The balcony is small but big enough for 2 people and while it does have an ok ”city view,” it also looks down upon another roof below with all the air conditioners (something we do not like when paying extra for a ”view”). However, you can also see the river along with a bit of Patio DeLeon, in the middle of downtown Fort Myers. At night, is where the view shines with all the colorful lighting and usual music can be heard from live musicians. This room is fairly large for a boutique hotel with a larger than usual TV. However, the TV and dresser on which it sits are oddly placed in a corner at an angle, and pretty far from the bed detracting from the size of the screen. Programming is not in HD and also not set to the correct proportions (everything was vertically compressed) and the remote does not allow adjustments for this. It has a nice kitchenette area with a mini fridge but no microwave which we thought it should have given the price for the room and how inexpensive small microwaves cost (It may have been an option but it should already be there). Shower is very nice but every 30 seconds the water pressure dropped, then climbed back up - no biggie, just odd. Toilet paper seemed cheap for this type of hotel but all other items seemed to match this type of hotel. You have to pay $3 per bottle for the 2 bottles that are already in the room. It's like ”nickel and diming” for something as inexpensive as bottled water - like having no microwave, it takes away from the experience given the price of the room. Some light fixtures were not fully seated into the ceiling and like most hotels, the air vent in the bathroom had visible dust (I realize most people don't even look at these things, but I tend to notice it). The bed, although newer, was very firm, and not what we typically find in an upscale hotel. The walls are ”thin” allowing sounds from outside and adjacent rooms to be heard which is just an observation, not necessarily a negative. Front desk personnel were friendly, professional and helpful. Parking options are basically valet or one of 2 nearby parking garages. One parking garage is literally across the street which worked great for us at a lot less than using valet - pros and cons to each. The ice machine on our floor was not working which requires you to acquire ice on another floor (we were on the 7th floor - the top floor). There is a nice little rooftop bar which has a similar view of the city as our room but a little higher. The bar area has decent seating with a good mix of small couches, chairs and high top tables. We did not eat or have room service during this stay but it's available. Overall, it's a very nice, small hotel in an ideal, convenient location and we will definitely go back.
MMama CheetahWe ended up at the Daytona Grande after the Hilton Oceanfront overbooked and we were on our way with no place to stay! Admittedly not the safest, but I had to book this place while driving from the Orlando airport and just looking for something that wasn’t a total dive but still decently priced without a ton of extra fees. No free breakfast here which is something I especially appreciate as a family of 6, but in this case it was just me and my teenage son in town for an archery championship. After the highly stressful day of travel we had, the Grande was like a little slice of Heaven! It was clean, quiet, and beautiful. We decided after having to skip lunch with flight delays and all that, we just wanted a good meal and a good bed and we got exactly that. My son and I split truffle fries to start, the crusted crab filet, and beignets for dessert. All were wonderful (and we’re from Dallas where there is no shortage of excellent food) and enjoyed Oceanside on the dimly lit quiet patio. My only criticism is that the tables should be turned perpendicularly to the ocean and hotel so that everyone at the table gets a view of both rather than one facing a wall while the other faces the ocean.
Rooms were nicely decorated, had comfortable, intuitive lighting, handy USB plugs, and most importantly REALLY COMFORTABLE BEDS! We have a Tempurpedic at home so my sleep is usually pretty abysmal at hotels. Now, this wasn’t as comfy as home, but I slept hard and woke without being sore since the bed was genuinely comfortable.
My only complaints about the room were that the window sheers, while stylish, really gave no privacy at all, so if you wanted privacy you had to sacrifice light. Water pressure wasn’t great and the bathroom needed more towel bars and hooks. This would’ve been way more of a nuisance with the whole family, but they also came midday and restocked towels and made up the beds, which we see less and less of these days, even at nice hotels in the name of being “green”. But it was spacious and clean and otherwise nicely equipped.
Elevators were fast and never held us up. Beach access from the elevator was nice as we didn’t have to walk through the lobby in swimsuits. Parking was slightly inconvenient being caddy corner across the street, but not bad at all. We considered but didn’t try room service mainly due to price and unknown wait (when we had tournament times to consider) but the little shop/cafe in the lobby was great and convenient and priced about as you’d expect (pricey, but not too ridiculous). We got coffee and breakfast sandwiches both days.
I think the biggest issue with this place is the visibility. It’s tall to be sure so you’re not going to miss it, but the entrance and signage is on the far side and behind a little aqua building (I think called Sand Dunes) which had to be apartments or a teeny hotel that I can only assume refused to sell to the Grande in development so the Grande built around it. It keeps it from having the opulent entrance that the Hilton does
AAnonymous UserThe scenery is okay, the surroundings are quite quiet, and the sunset and sunrise are also beautiful.
Hilton's configuration is very stable, it doesn't surprise me, it's quite satisfactory, and it's worthy of the price.
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