Hotéis com spa em Greater London, United Kingdom

"After I made booking via trip.com for 8 nights, I sent a request to hotel for two single beds instead of one king double bed in my room and also my room to be facing the river, not the back alley of the hotel. I did not receive any response/reply from the hotel until I arrived at the hotel for check-in. The staff at the check-in desk (Ms. Kalyani) told me that there is no room with two single beds available and the only rooms available are with one king size double bed + the room is facing back alley. She said the rooms facing river will cost more as they are premium rooms and if I want I will have to pay GBP35.00 more per night for 8 nights. She kept insisting that hotel staff replied to me via email/call or message that there is no room with two single beds available and facing river side. I told her several times that I have not received any message or call or email from anyone regarding this. She kept arguing and she was joined by more staff who also kept arguing. I told her that it is not acceptable that after I have made the full payment in advance, now you are telling me that you cannot give me a nice room. If I cancel at the day or check-in at hotel, I loose a significant amount of money. So, I am left with no choice but to accept whatever room is offered to me. After an hour of unreasonable arguments by the hotel staff (mainly Ms. Kalyani), I was shown a decent room facing river with a king size double bed. I specifically requested for two single beds but I was left with no choice but accept it because of the full payment in advance. This is something which trip.com and the hotel management must look into. Because if your hotel has made an agreement with trip.com to accept guests coming via trip.com, then it is the hotel's responsibility to make sure that guests requests are replied/responded on time. You cannot simply blame it on guests and ask them to check with trip.com. You are accepting bookings via several online booking agents including trip.com. It is your responsibility to check and confirm to guests any requests coming through online booking agents. Simply pushing it on guests and asking them to check with trip.com is not acceptable and this must change. In the end, Ms Kalyani (the staff at the check-in counter) stopped arguing and trying to prove her point that they are right. I have stayed in this hotel before for 4 nights and it was a good experience but this time it was not good. Although, Ms Kalyani tried to compensate me with a free breakfast voucher for two, for one day, it was not a good experience overall. The staff on the front desk in day shift and night shift are mostly very arrogant and ill mannered. They are probably paid low wages and no training provided to them to smile and be polite to guests. Mostly the flat face and rude replies with arrogance. I think the hotel management must look into replacing the Managers in day shift and night shift and also the should consider hiring people with good attitude and provide them proper training. This is not a good hotel to stay for long term, I will not recommend to anyone to stay in this hotel more than one day."

"Nos hospedamos no hotel Blue Orchid por 9 noites em fevereiro de 2025. Em maio, nos hospedamos neste hotel novamente por 9 noites. Os motivos pelos quais escolhi o hotel Blue Orchid foram: todos os funcionários do hotel são educados, simpáticos e atenciosos. Eles podem ajudar imediatamente. Trabalham com eficiência. Refiro-me à recepção e à equipe de limpeza. A Eli, que trabalha na recepção, é muito boa e profissional. O hotel deve se orgulhar do desempenho dela. Zong"

"The room was everything you would need. Comfortable and absolute control over the temperature. The bathroom was a bit small compared to other places that I have stayed in. Service on the first night was exceptional. Very thoughtful."

"Tão feliz quando chegamos. Todo lugar estava limpo e silencioso. A equipe é adorável e se certificou de que sabíamos tudo o que precisávamos saber. As instalações do spa são ótimas. Você pode usar a sauna a vapor, a sauna, a piscina e o jacuzzi que tanto adorei, também usar a academia e pagar por tratamentos de spa com preços razoáveis. O chuveiro no quarto uau era adorável e quente e poderoso. Passei tanto tempo lá que não queria sair haha. Este foi um momento bem merecido para nós dois. Nós certamente voltaremos no futuro. Fácil de encontrar também. Há também um lugar de estacionamento na esquina, que não ficava longe, a 1 minuto a pé de volta ao hotel. Weatherspoons também estava ao lado. Obrigado a todos por uma estadia maravilhosa. Vejo todos vocês em breve."

"1. Localização: A localização é excelente, com o Big Ben do outro lado do rio Tâmisa, a 3 minutos do London Eye, a 5 minutos da estação Waterloo e a 2 minutos do Supermercado M. Nightingale Memorial Hall 2 minutos. Você pode chegar facilmente a várias atrações por transporte público (incluindo navios de cruzeiro). 2. Instalações do hotel: novas! O design está na moda e as linhas funcionais são razoáveis. Principalmente a área para fumantes com para-brisa disposto na porta! Curtir👍 3. Serviço: Profissional, ligeiramente ineficiente Além disso, você pode solicitar água mineral no primeiro dia da sua estadia, que é fornecida gratuitamente, mas será cobrado pelo segundo dia, o que é um pouco desagradável. Embora geralmente não seja fornecido no exterior, sugestões devem ser consideradas! Não me diga que eu deveria saber que as regras são estabelecidas por quem está no poder! Ganhe meu dinheiro, haha 4. Café da manhã: puro britânico, padrão, qualidade garantida. 5. Ao cumprimentar uma determinada pessoa na porta, ela só cumprimenta os brancos de forma proativa e em outros momentos fica com uma expressão monótona! 6. Gosto muito da recepção do café da manhã e do supervisor, eles são entusiasmados e profissionais! 7. A roupa de cama mais elogiada é a cama grande de 1,8 metros, que você conhece no Reino Unido."

"A localização do hotel é muito boa.É perto da Igreja de São Paulo e há muitos restaurantes perto.O pessoal de check-in no escritório frontal tinha habilidades de negócios médias. e nos cobramos caro pelo café da manhã, felizmente, descobrimos antes do check-out, perguntamos no passado e depois reembolsamos a taxa cobrada em excesso. A gestão deste hotel é relativamente impessoal. Perguntei se poderia acomodar 2 adultos e 3 crianças em um quarto que pudesse acomodar 4 adultos. Discordei firmemente e até mesmo a taxa de cama extra não era aceitável. viver separadamente. Em comparação, o NXY Hotel do mesmo grupo é muito mais amigável. O lobby e o restaurante do hotel são novos, mas a decoração do quarto é bastante antiga. O que tenho de reclamar é que as instalações do banheiro do hotel são antiquadas e não há chuveiro de mão. Também estou bêbado e não vou ficar neste hotel. novamente, não há outras vantagens, exceto a localização."

"We asked friends for a referral to an excellent hotel in London and the Limehouse Library Hotel was recommended by several. We were pleasantly surprised at what a jewel this establishment is!!! We loved the eclectic collections and the unusually cheery decor and have decided that your team has absolutely excelled in making a 4 STAR hotel into a 4 STAR PLUS place to stay. We had dinner in your restaurant and it was superb. The waiter was very attentive and was professional in his manner. The breakfast was again a delightful surprise, mixing local British fare with Turkish items and we were absolutely overjoyed with it. We will definitely recommend your Hotel to others and report back to the goup that recommended it that we were SO pleased and out little night away ended too soon! We'll be back Thanks again, Kind regards, Bob and Carole Marsland (Carole Grant)"

"My boss recently stayed at the Taj for a mission (21-24 Jan 2026), and she was thoroughly impressed by the warm hospitality. From the iconic Shakespearean Courtyard to the excellent breakfast spread with authentic Indian options, every detail was noted. Despite being in the heart of the city, the room was a peaceful retreat that allowed her to rest well between high-pressure meetings. A special thank you to the concierge team for their local expertise and proactive service. A top-tier choice for any corporate traveler."

"Had a lovely stay, comfortable beds and quiet floor and the staff were great. However, unfortunately there was no hot water at all due to there being a building work issue and my much needed shower after working in a hot kitchen all day was quite rushed and unpleasant. My husband also had his shirt stained by a member of the kitchen staff slashing food on him at the breakfast buffet. Even though these issues were resolved and dealt with accordingly, it's worth the mention"

"A Sala estava limpa, MAS a decoração estava fechada.As cortinas não estavam bem equipadas e deixaram-me despertar cedo Da manhã.A chegada tivemos de esperar 5 minutos para alguém levantar-se para o escritório para nos verificar. No entanto, todas as áreas eram muito limpas e o pessoal era amável.O hotel serviu-nos para um quarto de brilho, depois de uma função que estavamos a assistir."