Hotel próximo a Shiquan Street/Pan Gate Scenic Area,Sucheu
UUsuário convidado2025.12.09
Já me hospedei em muitos hotéis cinco estrelas, mas minha experiência no Pan Pacific Suzhou Wu Palace Hotel merece uma avaliação especial.
Primeiramente, o próprio hotel é como um jardim clássico, com pavilhões, terraços, pontes e água corrente — cada passo revela uma nova paisagem, em perfeita harmonia com o charme ancestral de Suzhou. Olhando do lobby, a combinação de grandiosidade e elegância me fez sentir imediatamente que havia escolhido o lugar certo.
Mas o que mais quero elogiar desta vez é a cordialidade das pessoas — o atendimento da Elena na recepção.
O check-in foi à noite e eu estava bastante cansado. O sorriso da Elena era genuíno, sem qualquer artificialidade. Depois de concluir o check-in de forma rápida e eficiente, ela percebeu nosso cansaço e, proativamente e com atenção aos detalhes, nos apresentou as instalações especiais do hotel, os horários do café da manhã e os melhores lugares para tirar fotos no jardim. Ainda mais atenciosa, com base nas informações do nosso check-in, ela nos lembrou que o tempo estaria mais frio no dia seguinte e que deveríamos levar um agasalho extra para sair. Essa atenção aos detalhes me fez sentir não apenas hospedado em um hotel, mas sendo recebido calorosamente por um amigo.
Hotel próximo a Shi Road/Shantang business district,Sucheu1.9% dos visitantes escolhem essa área
YYuri Nim2026.03.25
O design é único com um belo conceito japonês, criando UMA atmosfera tranquila e confortável. O hotel é limpo, a localização é conveniente e a sala é suficientemente espaçosa para até 4 adultos, tornando-a uma grande escolha para viagens familiares.
Hotel próximo a Xinjiekou Area/Presidential Palace,Nanquim1.5% dos visitantes escolhem essa área
UUsuário convidado2025.08.08
Minha estadia no Jinling Hotel superou em muito as minhas expectativas e merece uma avaliação perfeita! A limpeza do hotel era realmente de tirar o fôlego. Da cama ao banheiro, tudo estava impecável, até os cantos estavam impecavelmente arrumados. O ar estava inodoro, com apenas uma sensação leve e fresca, tornando minha estadia incrivelmente reconfortante. A conveniência também foi excelente, com todas as comodidades possíveis no quarto, desde uma chaleira a tomadas, até detalhes atenciosos como post-its e chinelos. Não precisei me preocupar com nada e me senti completamente em casa.
O que mais me impressionou foi o serviço — eles foram realmente receptivos. Especialmente o CC, a linha direta VIP, que sempre respondeu prontamente a qualquer solicitação ou consulta de quarto, com uma atitude calorosa e profissional.
Do check-in ao check-out, fui meticulosamente atendido. Com sua limpeza, conforto e conveniência, aliados a um serviço impecável, o Jinling Hotel é definitivamente minha melhor escolha para quem visita Nanquim e agora está na minha lista de ”lugares para ficar”!
Hotel próximo a Sanyang Square/Downtown/Railway Station Area,Wuxi34.9% dos visitantes escolhem essa área
UUsuário convidado2025.12.26
I really enjoyed staying at this hotel. It is located right in the city center, making it very convenient to get around. There is a shopping mall directly connected to the hotel, so finding food and dining options was very easy.
The hotel is very family-friendly. We stayed on the top floor, and the view was absolutely amazing — we could see both the sea and the mountains. Our child loved it so much. However, for guests who are afraid of heights like my husband, this might not be the best choice, as it is probably the tallest building in the city.
Although the hotel looks like it has been open for many years from the outside, the interior still feels modern, clean, and well maintained. The rooms are comfortable, and the facilities are very convenient. Breakfast offered a good variety of international options.
Overall, we had a great experience and were very impressed with our stay.
Hotel próximo a West of Suzhou Industrial Park/Suchow Center,Sucheu1.7% dos visitantes escolhem essa área
UUsuário convidado2023.10.16
O Crowne Plaza Zhongyin é um dos hotéis com a melhor paisagem, serviço, comida e instalações que já me hospedei. A experiência de check-in é bastante satisfatória e me sinto como se estivesse em casa. Sou especialmente grato a Amy' , Elaine, Layla e Alisa pela comunicação e recepção. Muito capazes e gentis, meus pais e familiares me elogiaram. Acontece que era meu aniversário no dia em que fiz o check-in. Eles decoraram cuidadosamente o quarto e prepararam um delicioso chá da tarde e bolo de aniversário 🎂. Eles também fizeram upgrade para um quarto com vista para o lago. Muito obrigado! Da próxima vez que vier a Suzhou, a minha primeira escolha é o Crowne Plaza Zhongyin.Vale a pena ficar novamente.
Hotel próximo a Slender West Lake Tourist District,Yangzhou71% dos visitantes escolhem essa área
UUsuário convidado2025.09.12
Comfortable and clean rooms, efficient service, and a great breakfast. Perfect for business travel. The location is convenient. Highly recommend for a reliable stay.
Hotel próximo a Guanqian Street/Pingjiang Street,Sucheu57.3% dos visitantes escolhem essa área
UUsuário convidado2026.03.21
It was a pleasure to experience such exceptional hotel service during my stay. The staff were incredibly friendly and helpful, making me feel truly welcome. I also appreciated the cleanliness of the room, which was well-maintained throughout my visit. The hotel's prime location offered great convenience for exploring the area. I am very satisfied with my overall experience and would gladly recommend this establishment.
Hotel próximo a Xuanwu Lake Scenic Area/Jiming Temple,Nanquim
JJadethetraveller2025.12.20
Yesterday was my 22nd birthday, and my boyfriend made it unforgettable by booking a room at the Shangri-La to celebrate. He even sent a special request to the hotel asking if they could help make me feel extra welcome.
On the morning of my birthday, he received a call from the Director of Guest Relations, Angel, who told him they had prepared a gift and asked for my name to personalize the card.
The service was incredible from start to finish. We had originally booked a king room, but they kindly upgraded us to a beautiful lake-view room overlooking the Qinhuai River. When we arrived, I was greeted with a lovely cake, a heartfelt card, and a thoughtful gift. I felt truly welcomed and cherished.
The attentive service began right at the entrance, where Cynthia Zheng from the valet team welcomed us with warmth and energy. His lively and kind presence set the tone for our entire stay. And when we departed, he was just as helpful and spirited as a wonderful person who added to the experience.
Overall, my birthday felt absolutely magical, thanks to the outstanding Guest Relations team at Shangri-La. Thank you for helping create such a special memory.
Hotel próximo a Xuanwu Lake Scenic Area/Jiming Temple,Nanquim
BBVB872026.02.20
We had a very pleasant stay, and the location truly couldn’t be better. Everything was perfect. The room was cozy, with a very comfortable bed and excellent shower facilities, fully meeting the high standards expected from an IHG hotel. The terrace offers a stunning panoramic view overlooking the entire city and the subway station is just a few steps away, making transportation extremely convenient.
Special thanks to 小谢 for her outstanding assistance throughout our stay, as well as to the gentleman who kindly guided us during breakfast in the executive lounge.
I was very satisfied with the facilities and service of this hotel.
I stayed at this hotel for two days and enjoyed breakfast and was very satisfied with the bed.
I’ll stay in the next time~
Perfeito
4269 avaliações
9,8/10
Preço a partir de
US$ 51
por noite
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9,4/10
Outstanding
We had an absolutely great experience here! When researching where to stay in Suzhou, Pan Pacific came up in most reviews, so we had high expectations and the experience completely lived up to them. We stayed for two nights and would love to return whenever we come back to Suzhou. It’s truly worth it. The property is grand and beautiful, just like in the photos, the room and amenities felt like a five-star hotel at an unbelievable price. In-house guests also get free access to the ancient Panmen Gate, which the area is directly connected from the hotel. The check-in process may take a little longer if arrive at the same time as groups, but all the staff were friendly and helpful. Not every one speaking fluent English, but they were all friendly. And shout out to lovely Concierge named Ivy 郑明泽, when we were trying to ask for help to buy the yoghurt drink as we couldn’t find in any places we went before, she was the one helping us by using her own mobile and even delivered us by the door herself 🥹
Hotel em Shiquan Street/Pan Gate Scenic Area, Suzhou
Preço por noite a partir de:US$ 45
9,4/10
Outstanding
What we liked: Spacious and nice room design. Separate bath and toilet. Toilet has automatic flush, seat cover is also provided. Lots of snacks and amenities provided. There are amenities at the front desk such as disposable bath cover, disposable floss, mask etc you can collect from front desk. You can also ask for warm bottled water. Responsive staff, can communicate your needs via WeChat, very convenient. There are 3 lifts, very convenient. Snacks and drinks are free. Bath robes, room and bath slippers are provided too. Awesome that we stayed on the same floor as the lobby, very convenient. Location is near metro, malls, shops, and attractions, very convenient. I like that there are bath robes and different types of towels provided. What we think can be improved: We thought the big bath was indoors and wouldn’t be so cold in the winter but it has two open windows and it gets quite cold when the wind blows. It takes about 1.5h to fill up about 60-70% of the tub and you need to tap every 30 minutes or so to keep the water flowing. Quite time consuming to get it ready for a bath. Housekeeping is inconsistent, the cleaner left a towel on the floor on one of the days, left a cup unwashed, took away our straws and left the sink cover by the sink instead. They have a centralised heating system so it can get quite hot but the staff offered us a fan and we opened the balcony door for wind to enter so it was comfortable to sleep at night. There was some drilling going on in the early morning around 9-10am, it was just opposite our room so it disrupted my sleep, would be better for them to schedule it during non-sleeping hours. When we were checking out, the staff at the counter shared about them getting audited and if we don’t give a five star review, they will get a fine, I had never heard of it from other hotels and found it quite strange. She was insistent on us doing it on the spot even though we have to catch a train, that was not pleasant. We just went ahead to rush for our train. Not much to watch on the TV unfortunately.
Hotel em Sanyang Square/Downtown/Railway Station Area, Wuxi
Preço por noite a partir de:US$ 76
9,5/10
Outstanding
Check in was not that easy since nobody was at reception - it was however very late in the evening. Rather than that everything was very good, nice accommodation, cleanliness, organisation. Thanks! Rafael
Food: Breakfast was varied, with western,asian and local. We had Dinner at the main buiding using Meituan set menu and it was a good deal, as the 2 person deal is enough to feed 4 and tasted quite delicious. Location: it is a resort so you are going to spend most of the time on the resort ground. We booked 3 day 2 night and the time was enough to explore everything. Nice scenery. Amenities: only a few activities were covered in our package so it will depend on your package. The package was confusing and we didnt know exactly all the activities that were free or cost extra. The reception on check in should have explained all of this upon check in, but maybe they are not trained, or maybe because our accomadation at pinecone is considered 4 star so they used lower quality staff. All the free stuff are a bit lame and service was poor except for the craft lady who actually showed us a wechat app for the hotel where free activity voucher can be found. They outsourced the activity area so that is really poor decision as it hurts the brand image due to service levels. For hotel staff, thumbs up to the shuttle ladies, who you call to get from one place to another. They are prompt and speedy. Service: check in staff was professional but not warm. As mentioned, the activity area is outsourced so most staff are cold and seemed rude, except for the craft lady who was actually decent. But considering this resort and the type of guest, i would consider this really bad. Cleaniness: the room is very clean, a bit worn (see pics of wall), but it feels quite clean.
The hotel is conveniently close to Gulou metro station so moving around the city is easy. The hotel staff are very friendly and accommodating. I also enjoyed my room - great lake view and comfortable room.
Hotel em Xuanwu Lake Scenic Area/Jiming Temple, Nanjing
Preço por noite a partir de:US$ 94
9,3/10
Very Good
The hotel is conveniently located, with free parking for those driving. The natural hot springs are tranquil and relaxing, completely soothing any fatigue. The staff were excellent and attentive. The afternoon tea and breakfast were plentiful. It was a truly wonderful experience, and I'd definitely go back.
This hotel was really great. Room was very spacious and modern, while still feeling historic and staff was very professional. One thing I’d say is that it’s located in a like the most touristy area, which is fine, but when entering and exiting the hotel you will have to push through crowds who are trying to see the weaver in the pre lobby which was a bit annoying.
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