Em um parque nacional em Bansko, Hotel Elegant Lux fica a apenas 10 minutos de caminhada de Bansko Ski Resort e de Vihren. Este hotel para famílias fica a 0,6 km de Teleférico de Bansko e a 0,7 km de SkiBansko por Traventuria.
Relaxe no spa de serviço completo, onde você pode desfrutar de massagens, tratamentos para o corpo e tratamentos faciais. Os esquiadores estarão no paraíso, mas também há opções recreativas para quem não curte esquiar, como um centro de bem-estar e uma piscina interna. Este hotel também oferece Wi-Fi de cortesia, serviços de concierge e serviço de babá (sobretaxa). Você chegará rápido às pistas de esqui com nosso traslado de cortesia.
Saboreie uma especialidade em um dos 2 restaurantes neste hotel ou hospede-se no local e aproveite o serviço de quarto 24 horas. No fim do dia, relaxe com uma bebida refrescante em um bar/lounge ou um bar ao lado da piscina.
As comodidades presentes incluem um business center, check-in expresso e check-out expresso. Mediante uma sobretaxa, há serviço de traslado de/para o aeroporto (disponível 24 horas) e estacionamento grátis sem manobrista no local.
Sinta-se em casa em um de nossos 47 quartos com móveis exclusivos, que apresentam cozinhas com geladeiras e cooktops. Nos quartos, você encontra TVs LCD com canais via satélite para a sua diversão, além de Wi-Fi de cortesia para navegar na web. As comodidades incluem escrivaninhas e salas de estar separadas. Além disso, o serviço de arrumação nos quartos é fornecido diariamente.
Мы заселились 10 сентября, и сразу по прибытию девушка на ресепшене нас убеждала, что у нас оплачено только на 1 человека в их системе, предлагая оплатить за второго еще за 3 ночи, после нашей настойчивости она кому-то позвонила, чтобы узнать и оказалось, что все нормально и у нас все оплачено, с ее стороны это было грубо, как-будто мы ******. Также мы бронировали номер с 2 отдельными кроватями, на фото такие номера были, но нам дали номер с 1 кроватью, мы поменяли его на другой, где 2 кровати, но нам пришлось их раздвинуть и просить 2 простынь. Также она сообщила, что стиральная машина сломана, а через 2 дня другая девушка сказала, что сломана только сушилка, и мы не усели постирать наши вещи. В номере не работали розетки на одной стене, и не работал телевизор.
На кухне есть плита, но нет кастрюли или сковородки, так что ничего не приготовишь. Завтраки были довольно хорошие, есть что выбрать и позавтракать, в номерах было действительно чисто, в спа и бассейне практически не было людей в это время, но возможно было покупаться. Вариантов поужинать в ресторане не очень много, а ресторан неподалеку работает только 3 дня в неделю и слишком поздно для ужина. В качалке нет особо тренажеров, а один сломан, моему мужу это было важно и он расстроен. Туда можно ехать, если у вас есть своя машина и вы ходите побыть в тишине.
Всё хорошо, отдыхали 3 раз.Толбко в пятницу и субботу много народу и не хватает всем в ресторане места,бронируйте за ранее!
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73 avaliações
9,3/10
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9.1/10
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AAnonymous UserI have a special experience with this hotel. So I am staying for 2 nights. On the first night, they gave me a disabled room instead of what I had booked. I have tried to speak to the receptionist but have been told that it is fully booked, so they are not able to provide the room type that I booked. When I checked in, they did not mention anything about that. So I would advise to double check when you get into your room.I have talked to trip.com, and they informed me that the hotel has actually upgraded my room with a balcony. But I don't actually use the balcony and I would like to get the room type that I booked because that is what I need. So trip.com has sorted it out for me with the hotel manager and they agreed to change the room for me on the second night. I would say the room that I booked is much more bigger than the room that I stayed on the first night. There are pictures for both room below. I am glad that trip.com can sort this out for me and the hotel has changed it for me. Otherwise I probably will make a complaint about that. So, I am quite satisfied about sorting out the query. The room is clean in general. However, the pillow is not comfortable at all. A basic selection of breakfast. Location is quite good as it is only 5 to 10 minutes walk to ski schools and the resort. It is close to the restaurant as well. Staff are good, but I found a bit difficult to communicate in English. They can speak English, but I would say only basic conversation. The ski school in the hotel is too expensive. Although they said it is a VIP course but you can found somewhere cheaper in about 5 minutes walk.
GGuest UserWe settle on September 10, and immediately after the arrival of the girl on the respiratory we convinced that we had only paid for 1 person in their system, offering to pay for the second in 3 nights, after our persistence she called someone to know and turned out, that everything is normal and we have all paid, on her side it was rude as if we were ******. Also we booked a room with 2 separate beds, on the photo such rooms were, but we gave a room with 1 bed, we changed it to another, where 2 beds, but we had to roll them and ask for 2 beds. She also reported that the washing machine was broken, and after 2 days another girl said that only the dryer was broken, and we didn't sit to wash our stuff. The room did not work the railroads on one wall, and did not work TV.
There is a stove in the kitchen, but there is no pan or pan, so you won't cook anything. Breakfasts were pretty good, there was something to choose and breakfast, in the rooms was really clean, in the spa and swimming pool there were almost no people at that time but it was possible to buy. The options for dinner at the restaurant are not very much, and the restaurant is only 3 days a week and too late for dinner. There are no special trainers in the swing, and one broken, my husband was important and he is upset. You can go there if you have your own car and you go to stay quiet.
JJojorealThe hotel is fine if you’re arriving by car. However, I arrived by bus, and it’s about 3.5 km uphill from the bus/train station and around 2.5 km from the city centre.
The biggest downside for me was that the showers in the sauna/pool area were out of order. It’s hard to understand how guests are expected to use the sauna without functioning showers, people were going straight from the sauna to the pool while still sweaty.
Another major issue was the lack of basic kitchen equipment in the studio, there wasn’t even a single pot, which defeats the purpose of having a kitchen.
On the positive side, the hotel was clean, and most of the staff were friendly.
CCzyouzhoukeVery good resort hotel, located in the city center, driving in the past is very easy to find, the hotel reception is warm, introduce various services in detail, and the accommodation also includes two buffets for breakfast and dinner, which is rarely encountered, the hotel room is clean, tidy, and the decoration is attentive. All kinds of equipment and facilities are very good to use, the hotel's indoor and outdoor swimming pools are a highlight, especially the outdoor swimming pool, there are several infinity pools, the view is wide, the water temperature is comfortable, like it.
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