Publicado em19 mar. 2024|Standard King Room Non smoking
KeswickDespite the overt references to royalty in the hotel, I felt like a pawn during my stay. Dark and sad room, old and tired furniture, hygiene issues (female hair balls found in bathroom), depressing room service menu, friendly but poorly trained staff. What makes this hotel stand out is its small policy of charging guests for coffee pods (only the first 2 are free), which I admit I have never seen before in a hotel charging 1000 reais per night situation. According to many reports, the hotel's stellar rating on Google appears to be due to questionable review buying practices. avoid.
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Preço por noite a partir de:€ 132
Publicado em12 ago. 2024
Guest User
Check-in was quick, hotel well located, varied breakfast with tapioca and omelet, I really liked it
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Preço por noite a partir de:€ 46
Publicado em17 fev. 2025
Alfius
The reception was very professional and helpful. He speaks many languages, very professional. The room service also very fast and the food was so amazing. The location is very strategic near to Conjunto Plaza Shopping and so many eateries around the hotel. Unfortunately the swimming pool was on maintenance.
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Preço por noite a partir de:€ 45
Publicado em3 jun. 2024
Guest User
Only 2 things disappointed me during my stay, room 315, the shower, the water had little pressure causing the shower to drip in some places and in others the shower to be very thin and weak, and the bed we booked was a queen-size, but the room had a double bed, our nights were not well slept.
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Preço por noite a partir de:€ 42
Publicado em7 ago. 2023
Guest User
Hotel está precisando de uma renovação, é bonito por fora mas está com carpetes antigos, toalhas muito velhas, estavam até rasgadas, móveis totalmente ultrapassados, além do mais não fica claro em momento algum no momento da reserva que não se terá acesso a piscina do complexo, a que fica beira lago, só reservamos por isso inclusive. Informaram que como os dois hotéis tem ficado muito cheios eles optaram por fazer essa divisão é só o Royal tem acesso, porém como não fica claro e outras vezes em que fui não tinha isso, eu reservei sem saber de nada e foi uma decepção.
Funcionários atenciosos.
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Preço por noite a partir de:€ 61
Publicado em29 abr. 2024
Guest User
The hotel is incredible. In reality, there are several hotels from the same group. I had a little trouble finding the right garage for the Hplus Executive where I was staying and I ended up going into the Hplus Express garage... sir... But the guy who stays at the garage guard was very kind and validated my ticket. The bad thing is that the restaurants nearby close early, like at 10pm. But in relation to the facilities themselves and location, it is formidable. It's already on my favorites list!
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Preço por noite a partir de:€ 57
Publicado em19 out. 2023
Bruno
Great location and facilities. The room is very comfortable.
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Preço por noite a partir de:€ 76
Publicado em23 fev. 2026
Guest User
What an excellent hotel! The place is very tidy and beautiful. The breakfast was the best I've ever had at a hotel!
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Preço por noite a partir de:€ 63
Publicado em28 abr. 2022
Martins
Very comfortable place, very good super-solicited care, also good cleaning.
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Preço por noite a partir de:€ 86
Publicado em27 nov. 2024
Guest User
Nice view, very convenient
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Preço por noite a partir de:€ 60