Hôtel en extérieur de Turin mais pratique d’accès en voiture. Parking gratuit devant l’hôtel et payant à l’intérieur. Accueil sympa, hôtel propre et petit déjeuner correct. Excellent rapport qualité prix. Je recommande pour un week-end si vous avez une voiture pour vous déplacer.
A five star hotel close to all major attractions. There are plenty of restaurants, caffe and wine bars within ten minutes walk. Great hotel and good value for money. Front desk service is excellent but not so in the breakfast restaurant. I would definitely recommend it to anyone.
Inserisco una recensione negativa, essendo che ho soggiornato per una notte qui, ma piuttosto che dormire ho passato una notte in bianco, essendo per i troppi rumori e schiamazzi e spostamento di sedie e tavoli alle 3:30, quattro di notte nessuno ha detto niente per evitare rumori di notte
Cheguei no dia em que todas as ruas estavam fechadas para um evento de ciclismo, então tive que estacionar meu carro a 3 km do hotel e caminhar pela floresta para chegar até ele com uma bagagem de 25 kg. Eles não enviaram nenhum e-mail ou sequer ligaram avisando sobre isso. Além disso, o serviço do restaurante foi péssimo. Jantei lá e o garçom estava visivelmente embriagado, esquecendo meus pedidos e ainda me cobrando o menu completo quando eu só havia pedido um prato. 30 euros no total. A comida também estava muito ruim. Para piorar, me cobraram 4,50 euros por algo que chamaram de taxa municipal. Definitivamente uma experiência ruim. Nunca mais voltarei a este hotel.
Muito bom localização, à direita da estação de comboios de Turim, a distância a muitas atrações e rodeada por restaurantes. A maioria DOS hotéis não fornece água e escova de dentes, MAS o supermercado está perto do hotel, e as necessidades básicas podem ser encontradas.
O hotel é Muito BOM e Muito limpo, está localizado perto de transporte.
O único problema é que eles colocam o calor realmente alto.Parece um aquecedor comum para todas as quartos. Temos cerca de 40°C na nossa sala e no banheiro.
Perguntámos ao empregado de mesa, se podiam desligar.Disseram que sim, mas não. Ele teve que dormir meio nu e com as duas janelas abertas porque estava extremamente quente no quarto. No final de Março, acho que é um pouco demasiado.
The hotel reception is very nice and cozy, and the staff are extremely friendly and welcoming. The location is excellent—right in the heart of Via Garibaldi in Torino. There’s even a Juventus shop next door for fans. Breakfast was delicious with a wide variety of choices. I would definitely come back and stay again.
Hotel maravilhoso. Conceito interessante. O café da manhã é padrão, mas a equipe é o destaque do hotel!
Tive um problema com meu carro alugado. A equipe da recepção se prontificou a ajudar imediatamente.
Isso é mais do que apenas serviço!
Muito bom
41 avaliações
8,8/10
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8.9/10
Very Good
GGuest UserHotel and room itself were okay, but I was shocked when someone opened my door and walked into my room at 9:15am in the morning without knocking or ringing beforehand, while I was still sleeping . Again someone (not sure if same person) walked into my room at around 10am (checkout time is 12pm), this time it was the mini-bar guy, asking if the mini bar items need to be restocked. I brought this up at the reception upon checkout, and the receptionist was a bit surprised to hear and stated that she would speak with the mini-bar guy. Another, seemingly more senior receptionist chimed in, and seemed to put the blame on me for not putting out the ”do not disturb” sign at my door. I've stayed in numerous high/low end hotels in multiple countries around the world, I've never had a guy open my room door and walk into my room just because I didn't put out a ”dnd” sign. Again, checkout time is 12:00pm.
PPaul-YULPerfect base of operation for your stay in Piemonte or beyond. A lovely oasis at a mountain top castle overlooking Langhe vineyards. Relax after day trips or simply chill all day by the pool and have lunch and dinner at their divine ristorante. A full breakfast buffet is included on their lovely garden terrace where they also serve afternoon charcuterie and cheese plates. The rooms were recently renovated with all the modern amenities except Nespresso machines and duvets but the lobby bar where they make excellent Cappucinos is always nearby. There they can sell you Fontanafredda wines (the same owners) at convenience store prices. I have nothing but great things to say but do have five suggestions:
1. Leave the AC on even if just a little bit between guests because it was 40C when we arrived (55C in the room) and it took almost 24H for the room to reach 22C. 2. Have duvet covers available in the room if not on the bed because my wife like many people likes to have some weight in her covers. 3. Lower you laundry prices and have a price list in the room to avoid surprises at checkout. 4. Don’t charge for EV charging, it’s free at most hotels around the world. 5. Consider Nespresso machines in the room with coffee mate creamers to reduce demand in the morning in the kitchen and keep guests well cafeeinated. Grazie Mille, we’ll be back for sure!
DDoc TanyaThe hotel is located in a beautiful place, next to the boat port,comfortable to ride on the islands,near a pedestrian path along the lake,can be reached in 20 minutes to the Streza center,where there are many restaurants. In the hotel it is clean,it is certainly a little old. But the view of the lake is very beautiful. Breakfast is ordinary with hot dishes, delicious coffee. Overall I liked everything
TT/RWhile the outside of Hotel Albergo Dell'Agenzia is stunning, the overall experience left much to be desired. After being wowed by the property's beautiful exterior, the rest of our stay was somewhat disappointing, especially considering the hotel's high star rating.
The lack of customer service was a major letdown. There was no doorman to assist with our luggage upon arrival, and the young bartender simply watched as I struggled to open the door, rather than offering to help. It was only after I had to explicitly ask him for assistance that he begrudgingly opened one side of the door, still making no effort to help with our bags.
The cleanliness of the room was also sub-par. We left our used towels in the bathtub, as the room instructions indicated, but rather than replacing them with fresh towels, the housekeeping staff simply hung the dirty ones back up. This was an appalling oversight.
Additionally, the gym and pool area did not have WiFi access, which was an inconvenience when trying to stay connected during our stay.
Overall, while the property itself is visually impressive, the lackluster customer service and lack of attention to cleanliness really detracted from our experience at Hotel Albergo Dell'Agenzia. I expected a higher level of quality and care from a hotel of this caliber.
TThat Little Green BagThis hotel is less than 5minutes away from Turin airport and 30minutes away from Turin train station. The location is very convenient for travelers who need to layover in Turin. The room we stayed is clean and quiet.The hotel offers a hearty breakfast. I will recommend this hotel to family and friends.
MMadamearnoI requested a room with a bathtub and mountain view, but neither of my wishes was fulfilled. The receptionist made excuses such as the hotel being fully booked and bathtubs being taken out nowadays for sustainability reasons, and he did not look like he was trying hard to find one for me. Hotels are the place to relax, and bathtubs should not be sacrificed. I moved from Double Tree next door just wishing for a bathtub and a nice view, but I don't think I will return to NH because the room and staff were better at Double Tree if I could not have them anyway. The 500ml bottle of water in the fridge cost €3, whereas it did €2 at Double Tree. The room equipment was much better at Double Tree. Here at NH, there are no electric outlets near the bed. I was surprised. The only upside is that NH is closer to the metro station, but the metro was not running while I was there. Location-wise, I recommend this hotel for those who drive here. Parking is plenty.
KKGB77Nice enough hotel but located way too far from the centre if you’re relying on public transport. If you have your own car then it’s probably ok. Typical fairly basic Novotel hotel room. Relatively low occupancy when we stayed so didn’t notice any neighbour noise. Tram line was undergoing repair work when we were there which made it very inconvenient to get to the hotel.
KKate CoddaireI wanted to save some money by not staying directly lakefront, and this hotel was quiet, clean, no frills and perfect. In a quiet neighborhood where a 2 minute walk in a residential area brings you to self service laundry, a grocery store, shops and restaurants and a 5 minute walk from the more busy piazzas with restaurants and shops. The hotel room was large with loads of space for storage and plenty of hooks and a large desk area, along with a balcony with 2 plastic chairs and a table.. Bathroom supplied round soap and shampoo. Front desk was efficient and stored my luggage after checkout while I explored the town further. Short walk to train station. Included breakfast was cheese, meats, hard boilded eggs, croissant, yogurt and fruit and a Coffee machine.
RRM84Overall a good hotel in a central location. The staff were friendly and helpful. However, I would like to comment about the lady owner.
The room air conditioning could only be controlled via the front desk, and when I requested an adjustment, before the staff adjusted the airconsition, she made a remark about me coming from a country with 50°C weather and that I should be able to adapt. I found this comment inappropriate and uncalled for.
Additionally, during breakfast, we overheard her raising her voice at the kitchen staff, which was loud enough to be heard clearly from the restaurant. While the hotel itself has potential, I hope she reconsiders her approach: both with guests and her team.
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