Hotéis com Swimming Pools em West Midlands, United Kingdom

Excellent stay as always, very friendly staff. problem with first room got upgraded to a bigger room. David was very helful with anything that i needed he was there to help👍🏻 cannot fault my stays here

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

Shane was really helpful in suggesting food and drinks and it was a nice, relaxed environment at the bar for our food. The food was well presented and tasty. The superfood salad was really nice. Definitely have the extra chicken. The desserts were also excellent. Sticky toffee pudding and chocolate brownie were also great. Would recommend it for a relaxing drink and food. Great service. Shane and Jessica were really nice.

Yes, it is very worn and dated but it does have a retro 70's charm and provides very good value. Reception was polite and professional but could have been more supportive. We had a issue as our hotel booking site had not paid the hotel. The receptionist ask us to phone them to solve the issue. At better hotels, the reception would have offered to do provide this service. A lack of training? The location is excellent being in the centre of the city, across from the bus station and the transport museum. The views of the ruins of the old in the background and new in the foreground among other ancient and contemporary buildings is wonderful from the rooms at the rear of the hotel are wonderful. The balcony that some of the rooms to the rear have would be a very pleasant place to relax in good weather. The beds are very large and reasonably comfortable with clean beading. The carpet of our room was new, and others were being replaced as we were there. The state of the decor was adequate and past ready for a make-over. However, for the price and location, it was acceptable. The breakfast, which was included, was a pleasant surprise. The buffet breakfast room had a was cosy feel, there was a good selection of cereals, preserved fruits and yogurt. The full English breakfast was very well prepared and of good quality ingredients. The tea and coffee were also of a good standard. Service was professional and efficient, clearly aiming to provide their clients with a very pleasant start to their day.

The budget IBIS is exactly that. But it’s functional and clean and somewhere to crash out for an evening. This would have had an excellent were it not for the comfort cooling system not working and the toilet fixtures falling off the wall (both reported to reception desk).

The location is bang in the middle of the city centre so it is well connected. Check in was smooth and we were allotted a room with an amazing view. There are additional amenities like a locker as well as an ironing board in the room. The breakfast spread had a delicious range from bakery, cereals, fruits, even waffles!! Overall, a lovely stay at Hampton😊

Had gone here for a night. The room I was given was nice and spacious but the air on wouldn't work. So I was moved to another room which was smaller, felt like I was downgraded to a smaller room. If only they could give me the same spacious room that I booked with a working air con would have been great.

It was such a lovely and welcoming a**osphere! We stayed in a standard superior room. The room was very clean. Bed was very comfortable. Even though our room was close to the railway, we did not have any issues when trains passed. Bathroom was a bit cold but it was not a problem. We'd like to thank them for listening to our preferences for the room and their prompt replies.

Friendly staff with clean rooms.The kitchenette was good together with a fridge and a washing machine. It took 15 minutes walk to the Birmingham New Street Train Station with up and downs along the road. However the hotel was located near the canal and the Central library. Restaurants and bars were easily found close to the hotel. Recommended when the budget is your concern.

It was awful night.We booked this hotel to catch early morning flight.We didn’t even sleep for 1minute peacefully.old air condition.it was freaking hot and ac was not working.they should implement the new AC system.will never go again.window was also not good.you won’t be able to open it. Room was tiny and you will get suffocated

I stopped here one night with friends for my birthday. The hotel is easy to get to, and the location is excellent as it’s located on Broad Street, near Brindley Place which hosts a wide range of bars and pubs. So if you’re visiting Birmingham to have a drunken, night out or a special occasion then this hotel is perfect. There’s also parking on site behind the hotel which is very handy, unfortunately the car park isn’t discounted for guests stopping in the hotel. After waiting in a small queue, we attempted to check in at 14:30 (half hour earlier than check in ‘opens’) we were told the room wasn’t ready. Which wasn’t an issue as they had luggage storage available. We can back to check in at 16:00 and the queue was horrendous. I’ve never seen a queue as big as this to check in for a hotel before. We waited for 20 minutes until we checked in. The room was spacious, clean and well equipped. Although there were coffee cups left behind the curtains upon entry. The bathroom was very modern and had a walk in shower. The beds were unbelievably comfy and had plug sockets by the side of the bed which is a massive plus as not every hotel has this. Luckily, it was a quicker process checking out as you can just pop your keys in the ‘express checkout box’. Overall, a comfortable night stay in the heart of Birmingham, unfortunately the check in was horrific.

Shane was really helpful in suggesting food and drinks and it was a nice, relaxed environment at the bar for our food. The food was well presented and tasty. The superfood salad was really nice. Definitely have the extra chicken. The desserts were also excellent. Sticky toffee pudding and chocolate brownie were also great. Would recommend it for a relaxing drink and food. Great service. Shane and Jessica were really nice.

The budget IBIS is exactly that. But it’s functional and clean and somewhere to crash out for an evening. This would have had an excellent were it not for the comfort cooling system not working and the toilet fixtures falling off the wall (both reported to reception desk).

The location is bang in the middle of the city centre so it is well connected. Check in was smooth and we were allotted a room with an amazing view. There are additional amenities like a locker as well as an ironing board in the room. The breakfast spread had a delicious range from bakery, cereals, fruits, even waffles!! Overall, a lovely stay at Hampton😊

Had gone here for a night. The room I was given was nice and spacious but the air on wouldn't work. So I was moved to another room which was smaller, felt like I was downgraded to a smaller room. If only they could give me the same spacious room that I booked with a working air con would have been great.

It was such a lovely and welcoming a**osphere! We stayed in a standard superior room. The room was very clean. Bed was very comfortable. Even though our room was close to the railway, we did not have any issues when trains passed. Bathroom was a bit cold but it was not a problem. We'd like to thank them for listening to our preferences for the room and their prompt replies.

Friendly staff with clean rooms.The kitchenette was good together with a fridge and a washing machine. It took 15 minutes walk to the Birmingham New Street Train Station with up and downs along the road. However the hotel was located near the canal and the Central library. Restaurants and bars were easily found close to the hotel. Recommended when the budget is your concern.

Generally good for short trip over the weekend, great location with access to public parking and car parks. However the lift wasn’t working properly leading to delays. In room facilities get dated and so can tailor just basic needs, cleanliness just ok barely borderline 3 stars. Staffs are friendly and helpful, many staffs at the canteen during breakfast times, responsive and friendly. Passed for the money spent increasing overall cleanliness and better quality towels etc. would help increase rating.

First time staying in this hotel so was unsure what to think however the room is so comfortable and clean. Neli, the member of staff at the front desk, was so helpful and checked us in quickly and answered all the questions we had. It was nice to be greeted with a smile when checking in. The rooms are on the small side but the layout worked very well and makes the most of the space. The bathroom is clean and provides shampoo, body wash etc for people who are travelling light. Luckily the rooms have air conditioning which is perfect for these hot summer nights. Definitely recommend, amazing deal for the price!

Location is excellent with both Moor Street railway station and New Street railway station nearby. It's near to the malls where there is a M&S supermarket. There is also a lots of choice for food. Room itself has a small kitchen area which I didn't use. I had a comfortable stay and location is central enough to get around easily.

Yes, it is very worn and dated but it does have a retro 70's charm and provides very good value. Reception was polite and professional but could have been more supportive. We had a issue as our hotel booking site had not paid the hotel. The receptionist ask us to phone them to solve the issue. At better hotels, the reception would have offered to do provide this service. A lack of training? The location is excellent being in the centre of the city, across from the bus station and the transport museum. The views of the ruins of the old in the background and new in the foreground among other ancient and contemporary buildings is wonderful from the rooms at the rear of the hotel are wonderful. The balcony that some of the rooms to the rear have would be a very pleasant place to relax in good weather. The beds are very large and reasonably comfortable with clean beading. The carpet of our room was new, and others were being replaced as we were there. The state of the decor was adequate and past ready for a make-over. However, for the price and location, it was acceptable. The breakfast, which was included, was a pleasant surprise. The buffet breakfast room had a was cosy feel, there was a good selection of cereals, preserved fruits and yogurt. The full English breakfast was very well prepared and of good quality ingredients. The tea and coffee were also of a good standard. Service was professional and efficient, clearly aiming to provide their clients with a very pleasant start to their day.

Room was clean and tidy, good value for the money. A good variety of TV channels and free WiFi, you can purchase films at £3.50 each but the selection could be bigger, and in this day and age I think £3.50 to watch a film is a but steep. Was surprise I had to pay for parking when I arrived at the hotel, a token should be given to guests for free parking. I could of driven straight out of the parking area as the barriers were not working, which the hotel knew about but still wanted me to pay the £6.50 for our overnight stay. Hotel reception, bar and restuarant was nice and modern but we only had one drink in the bar due to the prices, Pint of Heineken and half a coke was just under £8, so being just a 5 min walk into the town centre and 2 local pubs just a minutes walk away, we decided to eat out and drink out, saving ourselves a lot of cash. I'm happy to pay good money for good food, but the prices for food were just too high for a hotel restuarant, and nothing on the limited menu that my 13 year old daughter liked. This is a large hotel, so I think it would be good for management to extend there food menu for family's and at reasonable prices, even if it's just the bar menu. Opposite the hotel there are numerous outlets, restaurants, take away pizza, kebabs etc. Hotel is in a great locations. If you like playing pool, there is a Rielys pool bar 100yards from the hotel. Would I stay again? Yes I would, staff were friendly, hotel was clean, had a good night sleep, bed was comfy, shower worked fine, large TV, great location, local shops outside, walking distance into town, my only issue really, was that we had to pay for parking at the hotel, to stay at the hotel, I personally don't think that's ok.

Upon arrival I had major reservations about what I had booked. The photos on the booking site were nothing like what I was seeing. The car park was nealry rubble and the surrounding grounds were poorly kept. Reception was quite grand in appearance but that's the only good point this hotel has going for it. For the size of the place there is hardly any staff. The room I had booked wasn't available now so given another. Waking down the hallway I could see the carpet littered in stains, absolutely filthy Room was very dated and the furniture was a collection of random bits, our coffee table was missing a leg and was proped up by a chair. Some old 5 pin plug sockets by the beds for the lamps. Bar area was also tired in appearance although staff were very friendly. The whole place needs a major overhaul.

We came to Coventry for duties but had to take our dog with us. searching for a cheap night over this hotel was a perfect choice. Located on the services area has fuel, Starbucks and few places to eat. Pet charge is 15£ but the room rate was 38 which is a real deal. Bed is not that bad, windows are opening for fresh air, shower is clean. Good option for a travelers on low budget.

Absolutely wonderful stay. Have been here several times and as always the service and hotel was perfect. Beverley as always was a joy, helpful, friendly and an absolute laugh. Other front of house were lovely too! The rooms are clean and well maintained and the hotel also has the benefit of a pool which is great for the kids. Always stay here when I’m Coventry (unless fully booked or too expensive) and will recommend the hotel to all.

Really had high hopes at first glance this hotel has so much promise, being from Coventry originally I'm so glad this iconic building has been transformed and I will say it's been done well in parts however the reason for my star rating is the following. I'm on my second night of two and sadly had to move rooms. I had Room 27 first walk in was a huge Big Double you could easily use this as a family room it was that spacious, the downside and I would soon find out is this room is a connecting room and unfortunately I had very loud neighbours to which let's say I could hear everything. I'm also not the only person too mention this on their reviews. I had to complain about the noise during the night and again in the morning. Room 27 I sadly also found the bed far too soft and had around four hours sleep. Worth a mention that Room 27 over looks the courtyard and again I found that to be quite loud. I'm already feeling drained having travelled 1000's of miles to attend a family funeral. I'm now in Room 315 and what a let down. This is not a Big Double. It has the same lovely touches that go into detail of the hotels history however the room is so small. It's not a connection room and is a corner room which is one thing. I've tried to sleep and can't again the bed is not to a great standard honestly I find premier inn have better quality beds and if it wasn't booked I would of happily of gone there tonight. Upon check out I'm going to ask for a 50% refund and won't settle for less as having no sleep goes along way for anyone during any hotel stay. I would rate the breakfast as 3 / 5 i t was nice enough but nothing special. The staff are friendly enough but sadly with no sleep and some rooms not what you think your getting ie Room 315 is definitely not a Big Double I do feel sold out and I'm just disappointed and drained. Dreading my journey home tomorrow now with no sleep. I will add sense writing this as I booked through a third party and raised my complaints I was spoken too on the room phone by a Manager who had informed me my third party had spoken too them and wanted to know what my complaint was. Once I informed them of the noise and bed quality of both rooms ie the beds they snapped down the phone to me that this is a new hotel and the beds are new. They wouldn't be issuing a refund and basically my complaint was shot down. I have worked for over 25 years in the hotel trade even owning my own business of running successful hotels and bnbs. None of my staff would speak down to a customer in such a manner. They did end the call with see how I get on if I can sleep and speak to them in the morning however my mind is made up. This hotel is being run by monkeys who couldn't manage to peel a banana, let alone run what is meant to be a 4 star hotel. It's a 3 star over all at best with no pool, the poor quality of beds,lacking an average breakfast, is not that of any four star hotel I have been at or run successfully. Thankfully my third party are not i

One night stay in a superior premium room with queen bed. Great location just off motorway. Car parking free to hotel guests. Friendly and welcoming lady on reception. Room was clean and comfortable and slept really well with no noise disturbance at all. Had an evening meal and breakfast. Food was good and restaurant was clean and spacious. What really made our stay so remarkable was the fantastic staff. A very polite young man who goes by the name of “T” (he said his name was too long and difficult to remember) was working in both the bar and restaurant. Nothing was too much trouble for him, he was always smiling and he never stopped working. The lovely man in charge of the restaurant for the night was called Fadika. He was so professional and attentive. Again, nothing was too much trouble for him and he genuinely wanted guests to have the best experience possible. I would stay at this hotel again without hesitation. Excellent value for money and great service.

We were able to check in at 3.00pm. Room was very nice, slippers and robes provided and the tea/coffee facilities had the added benefit of a coffee machine. Bed was very comfy and warm with lovely pillows. Breakfast was good. Everything there that you would expect, cooked well and hot. We were a little disappointed though on the morning of departure when we attempted to get the lift down to reception only to find when it arrived that the maids trolley had been placed in there so we had to use the stairs. This caused a problem for my husband who suffers with his hip. Secondly, on leaving we were not informed that the barrier was open. We saw the sign in the car park saying we needed to get a token from reception, so we drove back and went in to reception to ask, only to be informed we didn’t need one. It would have been helpful to have had this information on checkout. Other than this everything else was good

Stay again, because near the train station. Same as when I came here three years ago, the facilities are very good, and the service is also good. The breakfast is all you can eat.

Other than the location (on the University of Warwick campus itself) the hotel is at best like a Premier Inn or other such budget hotel. It feels and looks like a dorm. One note to anyone walking from campus to hotel: there is no direct access from Arts Centre plaza. You have to walk all the way around business school to access car park. This was very inconvenient in the rain as it added a 5 mins walk. The room was spacious and clean, though the bathroom sink was clogged when I checked in. Resolved the next day (though the first answer I received when asking for repair was that I may have to move). On second night the hearing went out; housekeeping brought a small radiator heater… no repairman came, however. Resolved the next day. The food was cafeteria quality (both breakfast and dining room). I recommend eating elsewhere. Bar was ok, but not great. Overall, I would recommend a different hotel for the price, and taking a cab to campus. Sorry

Excellent stay as always, very friendly staff. problem with first room got upgraded to a bigger room. David was very helful with anything that i needed he was there to help👍🏻 cannot fault my stays here

Paid for a king superior room that transpired to be smaller than a Premier inn room. It was room 111 with 2 of the 3 sealed double glazed blown with internal condensation . There was just enough room to walk around the bed,. If you want to watch TV then you’ll be watching it from your bed either sat on the end or sat up on it. There’s a fixed desk with 1 chair pushed under it as directly below the TV. Reception said it was correct .I got conned the photos advertising this property and won’t be returning here again

We recently hosted a 20th Anniversary Ball at the Mount Hotel. This event was booked 12 months ago and we had an initial meeting with Sabrina, the Sales and Events coordinator. From the onset she has been brilliant and always available to discuss our requirements. We cannot thank her enough for her hard work ensuring our evening went according to plan. We had a number of changes during the planning stages and these were dealt with efficiently. The event itself was a huge success and this is down to hosting it at such a beautiful venue. The food served on the evening was perfect, everyone's individual dietary requirements were adhered to perfectly. It was served hot, which is difficult to achieve when there are 120 guests, but it was no problem for the staff at the Mount. On the evening we were looked after by Siri. He ensured that the evening ran smoothly. His timing for all things was perfect and we were kept informed of everything. We cannot thank him enough. We have nothing but praise to the staff at the Mount Hotel. If you are thinking of booking any sort of celebration event I would highly recommend them.