Publicado em28 mai. 2026
Guest UserI stay here once a year as it is not far from the NEC in Birmingham. The location of the hotel is perfect as so close to the motorway but feels like you are in countryside as so quiet and relaxing. It could probably do with a little TLC as the some of the furniture in my room was looking a little tired but still very clean. The staff are lovely and helpful with good service. I have been to this hotel many times over the years and only used the swimming pool once which is the only downside to this place. I would not use again as not the relaxing hotel experience I anticipated as was very busy. Priority appears to be given to the paying public over hotel residents and the changing room was disgusting with used towels piled high on the floor. Staff were stood around having a laugh with their mates and had to interrupt to ask where to get towels then had to ask another member of the public how to open the lockers. I would continue to use this hotel but wouldn’t risk the swimming pool again.
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Preço por noite a partir de:NZD 130
Publicado em10 jan. 2024
Guest User
Good location close to M42, free parking onsite, easy access to reception check in was straightforward lifts to all floors and the room was perfect clean and warm.
self service for buffet breakfast good variety for every taste. would recommend this hotel to friends and family.
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Preço por noite a partir de:NZD 106
Publicado em26 out. 2025
SkyeDinner
Good price for hotel with pool and sauna in Birmingham, reasonable room size, simple breakfast; but room price changed constantly until you landed payment page
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Preço por noite a partir de:NZD 110
Publicado em17 set. 2025|King Room
IPATravelsOverall good, the room looks a bit dated and the AC was not working so had a warm evening. The shower took about 5 mins to work but overall good for the money.
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Preço por noite a partir de:NZD 105
Publicado em5 set. 2025|Twin Room
Bumblebee06Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa.
However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience.
There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance.
Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.
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Preço por noite a partir de:NZD 198
Publicado em14 dez. 2025|City Single Room, 1 Bedroom
Dr Massey NazarianIt was generally a good stay. The only two issues I had this time were:
1- The shower drain was almost blocked. It took me ages to take my shower as the water was about to flood and I had to clise the water and wait for it to be emptied before I could open the water again.
2- the was not enough toilet paper.
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Preço por noite a partir de:NZD 86
Publicado em21 jun. 2026|Deluxe Double Room
Stephen the Solo guyAmazing Hotel. from start to finish. Underground carpark included in my room rate which included electrical car charging via pod point. Check on was straight forward. We was allocated level 4 room Patronas which had two double beds we had requested twin room so this was perfect. bathtub with rain shower over. Espa products which where nice. 60 inch TV in the lounge area with separate sofa. breakfast in the Sky lounge on 5th floor which was superb. full traditional buffet with the added bonus of Al a carte. hotel has a brilliant casino on the Saturday evening the had great live singers. Food in the casino was first class and the badmr was responsibly priced. Spa area had outside hot tub. pool saina steam room. all very clean and beautiful. onto of this the hitel is situated on resort world so lots to do from shopping in the outlet. peppa pig world for younger families. tutankhamen and Titanic experiences. The National Exhibition Centre. BP Pulce. music venue. outstanding service, location and service. I will be back.
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Preço por noite a partir de:NZD 162
Publicado em2 abr. 2026
Guest User
Myself and my 12 year old daughter were given room 44 on Monday 30th March which we didn't realise was right above the Restaurant. Even after calling Reception to query the loud Ed Sheeran music that could be heard very loudly above the TV in our room, they turned it down a little but we heard the music all night until 11pm and then was woken again at 6:45am by the Breakfast piano music. The room appeared to have zero or minimal sound proofing resulting in a very poor nights sleep and a pointless stay. The facilities offered and breakfast options were also not very family friendly with only small cereal boxes aimed at children. Adding pancakes or waffles to the menu would be a good addition to compliment the range of breakfast toppings.
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Preço por noite a partir de:NZD 126
Publicado em2 nov. 2025|Standard Queen Room
EFEKWe chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time.
So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus.
The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected.
However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.
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Preço por noite a partir de:NZD 96
Publicado em24 jan. 2026
Guest User
Absolutely smashing. Myself and sister visited ( it’s our most favourite hotel whenever I come visit her) for my birthday treat. Honestly all the great great team can never do enough for you x They make our stay. Huge thanks this visit to Josh, Charlotte and Debs ( looking fab Debs. Haven’t seen you in ages) and all the team xxx We always relax in the spa , then enjoy the lounge and tasty dinner later. It’s just the best, and especially this special birthday visit. Huge thanks to everyone at the hotel. You made my birthday really special xxxxxxx
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Preço por noite a partir de:NZD 130