Publicado em9 jun. 2025|King Room With River View
Guest Userexcellent hotel at a perfect location. The view on rhine river is excellent and the historic city center and Roman remains are within walking distance. The staff are friendly but some appear a bit overworked on a slightly busy day. The communication about challenges with room availability are really poor. Thus the manager may need to take the time to train some of the staff in basics required at a hotel of this level
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Preço por noite a partir de:R$ 792
Publicado em6 out. 2025
田村仁菜
The room was very clean and luxurious. And the large bathtub is comfortable.
The small lounge area where you can enjoy alcohol will make you want to go again if you can improve it.
It is a pity that the customer who passed by looked inside and the distance from others was not very calm space.
I thought that such a majestic old castle 5 star hotel would have a more atmosphere if there was a space where jazz music was played and live performances were performed.
Spa area and massage are also recommended.
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Preço por noite a partir de:R$ 953
Publicado em30 set. 2025
Anonymous User
The pictures look better than the actual hotel and even though the amenities are quite nice, especially the Spa area the service should definitely be improved when it comes to the ladies at the front desk. The other staff was very helpful but overall management seems to be a little confused.
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Preço por noite a partir de:R$ 1.753
Publicado em26 fev. 2018
马For the company's business travel colleagues, one of the colleagues stayed in Germany, he recommended, ask colleagues feedback is good, the room is clean, convenient transportation, service is not bad
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Preço por noite a partir de:R$ 608
Publicado em20 fev. 2026
Gotthold
This time I had a very nice Superior room with balcony and view to the curtain park. My special wishes such as rest and great distance to the chair could be taken into account. Breakfast was delicious and with medium choice. The small swimming pool and sauna are the reason why I like to drive to this hotel.
A restaurant visit in the evening brought me to enjoy delicate food at medium price levels.
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Preço por noite a partir de:R$ 368
Publicado em17 mai. 2026
Guest UserLobenswert ist, dass wir nach Mitternacht eingechecken konnten und für uns bereits alles bereitgestellt wurde und alles relativ reibungslos verlaufen ist. Das Hotel ist ein wenig schwierig zu navigieren, aber es hat alles geklappt.
Das Zimmer war eher rudimentär und wir haben schlecht geschlafen. Zwischen den Matratzen war ein breiter Spalt und das Lattenrost ist eingebogen. Man hat die Federn der Matratze gespürt. Sobald man das Licht im Badezimmer angeschaltet hat ist die störend laute Lüftung angegangen. Was das Einschlafen jedoch besonders erschwert hat waren die Heizungs-Rohre, die ein rythmisches Tropf-Geräusch gemacht haben. Die Bettdecken waren sehr dünn und uns war kalt.
Die Dusche war wirklich sehr klein, aber in Ordnung und sauber.
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Preço por noite a partir de:R$ 424
Publicado em21 mai. 2025
Guest User
The staff was very helpful and nice. The breakfast buffet had everything you would like to ask in the morning.
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Preço por noite a partir de:R$ 418
Publicado em9 jan. 2019
QIAll five stars. This hotel is located next to Mainz Park. The price/performance ratio is much higher than that of Hilton and Hyatt next door.
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Preço por noite a partir de:R$ 674
Publicado em22 dez. 2025
Guest User
Wunderbar. Ein tolles Wochenende in einem tollen Hotel. Nach der Jahrhundertflut musste einiges renoviert werden, so wurde aus einem tollen Hotel ein noch besseres Hotel. Grossariges Bistro, moderne Zimmer, tolle Lobby. Natürlich ist das Frühstück im Steigenberger Hotel legendär. Wir hatten das Glück direkt vorm Hotel einen romantischen Weihnachtsmarkt zu haben. Kurz gesagt, einfach perfetto.
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Preço por noite a partir de:R$ 678
Publicado em16 nov. 2019
Guest UserThe friends we went to from the airport were very convenient. It would be great if we took a taxi directly. Then the front desk service was very friendly. We stayed in so many hotels and felt that the price performance of the hotel was very high. Recommended
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Preço por noite a partir de:R$ 1.540