The hotel is close to the airport, so the noice from flights can be bothersome for someone who is light sleeper like my husband. Also, I did not know that if i book through trip.com, i don’t get to enjoy my hilton honors benefits, which is surprising. I do generally book through agency for business travel and this is never a problem
Hotel wouldn't honor the breakfast that was paid for during booking, even though it was clearly on the receipt. Also, the thermostat in the room wasn't working, stayed on 80 degrees the whole time.
Eu sempre gosto de ficar no Best Western Plus, bem, um abaixo é sempre que alguém fecha a porta de SUA sala, você ouve isso no SEU quarto, então você VAI levantar cedo, então você está chateado, então você está levantado às 7h, a Menos que você esteja dormindo duro. Boa coisa que EU levantar cedo.
A decoração está atualizada ✅
O pessoal frontal é grande ✅
A manutenção da casa é grande ✅ mm
O pequeno-almoço é bastante bom, o único com que eles praticam é que eles podem ter que voltar e fazer alguns itens, e o senhor e a mulher que trabalha nessa área actua como eles pagam por comida que eles por vezes vão ficar lá e Olha o que está fazendo ... Como geez deixe-me respirar
Estou no Country Inn & Suites por Radisson, Frederick.É um pequeno hotel, MAS Muito agradável e bem mantido.O preço – Melhor desempenho é bastante bom.As quartos são bonitos, modernos e recentemente renovados. É, sem dúvida, uma opção adequada para qualquer pessoa que visita esta área.
No entanto, fiquei honestamente surpreendido com a forma como o pessoal do hotel segue estritamente as políticas internas, em vez de se concentrar no conforto e flexibilidade dos hóspedes, mesmo em situações em que uma abordagem mais orientada para os hóspedes teria tornado a estadia mais agradável.
This was a decent budget hotel provided you stay in the updated premium rooms until they stopped airport pick up shuttle services which also used to drop one off at the nearby MARC AMTRAK Station. Though an older motel, staff was the best. I have used this for the past 3 years. Staff is very good at their work and have a smile.. Always.I hope they return their shuttle service. Even if it is for limited hours.
Instalações: não é bom, é um pouco distante, não é fácil carregar no aeroporto de manhã.
O ar condicionado está diretamente Na CAMA, o som é um pouco Grande
Higiene: limpa
Ambiente: Pode ser Visto de design para um pouco de sentimento de idade
Há muitas pessoas no pequeno-almoço, sugerindo que comemos no pico errado.
Serviço: atitude de serviço e regulamentação
Além Da última noite, a TV abriu-se às Quatro Da manhã. Não posso fechar. Há um pouco de inimigo junto com um Imagem tirada no balcão.
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5.9/10
KK1KiPet friendly hotel is a great thing. There seem to be fewer and fewer of them these days or ones changing up and becoming ones that no longer accommodate those with pets. So huge plus there. Wish the other guests with dogs would really just do better and clean up after their dogs like we are supposed to. Also wish guests with and without animals would cleanup properly after themselves and stop the unnecessary disgraceful littering. It’s such a horrible trait on a person and you can’t blame staff here for that at all. They can’t make them stop and follow all these littering folks around. It’s quite ridiculous when you see the proximity of a trash can to where and what some of these guests throw out onto the ground or leave out expecting house keeping is responsible to take care of what in my opinion is a ridiculous amount of trash that they can easily take to the dumpsters or even put into a trash can. Let alone just bag it up nicely at all if they are going to do that since they help attract rats to come by before well it’s what they look for. Again can’t blame staff or management for this. They try to enforce it and us guests who do our best and take responsibility do speak up, but there’s a reason they do this and it’s just high hopes that maybe something they hear other guests around them say will embarrass them or wake them up enough to do better and treat the staff and their fellow guests with the same respect they think they are due. House keeping is still on point coming by most days of the week and you can always pop by the laundry room or find them around during their shift and go grab what you need from them yourself. Also at the front desk most commonly needed amenities like toilet paper, soap, towels can be sleep for whilst they are off if you happen to need something or even a plunger. Just be kind and return items like plungers or brooms etc. if you borrow them. Don’t make the staff come to you looking for it. Location well hasn’t changed and you’ll be right by the main highway exits with easy routes to them and directions to me aren’t hard everything is close by when it comes to food, shopping, car services, delivery, things to do since you’re close to the city if you’re from out of town or just want to have a night out. Fast food spots and a some more restaurant type spots are within walking distance with most of the fast food being extremely close so if you are without a vehicle and don’t want to order delivery you can walk and gas stations near by as well that supply a little more than you’d find at most since their location is by the hotel. You can find yourself some shampoo, soap, tooth brushes, hats and gloves, dog/cat food even cat litter, coolers etc. and within walking distance. Over all it’s still good to me and if you plan to stay a while you get to know and consider those around you who also stay long your neighbors and everyone tries to help one another out those of us that do interact respectfully at least. Can’t say some things don’t go down, but that happens anywhere especially if you intend to stay for a decent amount of time you’re going to witness some things, but police are on point and helpful if it’s ever necessary to have them come by and they also come by to make sure things are A OK even when it just assumed something has happened and it was mistaken so that’s always a good thing. CCTV exists here and if needed as said the police come and access and address situations quickly as far as I’ve noticed and they are from experience more just about keeping everyone safe and subduing and ending any situation at hand without having to go as far as arrests unless necessary or provoked violence. I like that I can feel safe that there are many cameras around and even security during the late night and early morning keeping their eyes peeled to make sure we are safe. 👍🏼👍🏼
GGuest UserQuite good, staying at one o'clock in the morning, the bed is a big decoration and a little modern. The downside is that the breakfast at the restaurant was very poor. I walked two blocks to eat breakfast. Suitable for temporary stay for one night
GGuest UserThe good news is, the rooftop restaurant is very nice with beautiful views, a lively bar and imaginative cocktails plus good food. The hotel room we had was a bit run down. The tub didn’t drain properly, the makeup mirror was smudged, the pillowcase had a hole, and the room just seemed tired. It needed a chair. Other than the bed, there wasn’t any place to sit. I think there’s hotel needs a refresher.
GGuest UserThis hotel is very satisfying. Great location. The staff , from the front desk to the maids are very helpful and kind. There is plenty of shops, places to eat and entertainment for the entire family surrounding this hotel. The rooms are clean and well maintained.
SSimaThe beds are too thin,skinny,literally u sink in when sleeping and bed bugs not your faulty but people don't like to shower so pls spray after every visit,I sue to come every weekend but I had to slow down bcoz of those reasons n Rochies
SSmithThe services was awesome the hotel was clean and very cute the customer service was everything i really enjoyed my stay and you stay there again.
GGuest UserFor the most part my stays are usually pretty decent...my last 2 stays NOT so...my last stay 4/2-4/3 was NOT good at all...very uncomfortable.alot of grit and throughout the floor BUT MOST NOTABLY I spent most of the evening chasing roaches of all sizes...I informed the am customer service personel.she informed me that a possible refund may happen and she would inform management BUT there has yet to be any kind of a ton taken to date? At least NONE that I am aware of? Also my Stay 3/21-3/23.The wknd prior my I had key issues which resulted in the switching of my room at the last minute.the room was NOT entirely Sanitary.i ended up purchasing cleaning supplies of my own so that I may be comfortable.the shower was partially disabled and the heating unit wasn't functioning properly.
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